Tan v. Quick Box, LLC

District Court, S.D. California·Decided March 28, 2023·No. 3:20-cv-01082·Unknown

Opinion

1 2 3 4 5 6 7 8 UNITED STATES DISTRICT COURT 9 SOUTHERN DISTRICT OF CALIFORNIA 10 11 LEANNE TAN, an individual, on Case No.: 20-cv-1082-LL-DDL behalf of herself and all others 12 similarly situated, ORDER DENYING 13 DEFENDANTS’ MOTION FOR Plaintiff, EVIDENTIARY SANCTIONS 14 v. 15 KONNEKTIVE REWARDS, LLC, et [Dkt. No. 254] 16 al., 17 Defendants. 18 19 Before the Court is the Konnektive Defendants’1 Motion for Evidentiary 20 Sanctions for Spoliation of Evidence Against Plaintiff Leanne Tan (the “Motion”). 21 Dkt. No. 254. The Quick Box Defendants2 join the Motion. Dkt. No. 255. For the 22 reasons stated below, the Motion is DENIED. 23 24 25 1 The “Konnektive Defendants” are Konnektive Corporation, Konnektive LLC, 26 Konnektive Rewards LLC, Kathryn Martorano, and Matthew Martorano. 27 2 The “Quick Box Defendants” are Quick Box LLC, Stephen Adelé, Chad Biggins, and James Martell. The Court refers to the Konnektive Defendants and 28 1 I. 2 BACKGROUND 3 Plaintiff has sued Defendants (and others) for allegedly tricking her into 4 purchasing a monthly installment of skin care products. See generally Dkt. No. 5 89.3 Plaintiff alleges that Defendants and others “scammed” her by asking her, 6 through a text message, to take a survey; after completing the survey, she was 7 then invited to redeem an offer for a free trial of La Pura skin care products. See 8 id. Despite being assured that she would only have to pay roughly $5.00 to ship 9 the sample, Plaintiff soon noticed charges from Defendants of more than $170.00 10 for additional products she neither wanted nor consented to buy. See id. Plaintiff 11 seeks to represent a class of similarly aggrieved consumers nationwide and in 12 California. See Dkt. Nos. 229, 229-4. 13 The Konnektive Defendants – who disclaim any involvement in the creation 14 or publication of the offending text message – report that after initiating this lawsuit, 15 Plaintiff “traded in her smartphone” without preserving evidence stored in it, 16 including “the text message, the survey she purportedly saw after clicking a link in 17 the text message, or the website she purportedly visited after clicking a link in the 18 survey.” Dkt. No. 254-1 at 5-6.4 The Konnektive Defendants state that the loss of 19 Plaintiff’s smartphone has deprived them of “the ability to fully defend themselves,” 20 because they “cannot see what Plaintiff claims she saw, what deceived her, and 21 most importantly, what she relied on.” Id. at 6. To ameliorate this purported 22

23 3 The operative complaint is Plaintiff’s First Amended Complaint (“FAC”). Dkt. 24 No. 89. Plaintiff’s motion to for leave to file a Second Amended Complaint (“SAC”) 25 is pending before the District Court. See Dkt. No. 240. The SAC adds parties, allegations regarding those parties, and allegations in support of Plaintiff’s RICO 26 claim, but the allegations summarized herein are unchanged. See Dkt. No. 240-3 27 (redline of proposed amendment). 28 4 All page citations are to the CM/ECF page numbers. 1 prejudice, the Konnektive Defendants request “an order precluding Plaintiff from 2 offering testimony, whether by declaration or orally, describing what she personally 3 saw, but did not preserve in connection with her purchase of La Pura skin cream 4 products.” Id. 5 The Quick Box Defendants join in the Konnektive Defendants’ request for an 6 order precluding Plaintiff’s testimony describing the text message, the survey, and 7 the website. Dkt. No. 255. The Quick Box Defendants further suggest that 8 “[a]dditionally, and as an alternative, the Court [issue] an adverse inference jury 9 instruction” that the jury may presume that the spoliated information was 10 unfavorable to Plaintiff. Id. at 3. The Quick Box Defendants assert that such an 11 adverse inference instruction is warranted because of Plaintiff’s “culpability.” Id. 12 (citing Fed. R. Civ. P. 37(e)(2)). 13 Plaintiff opposes the Motion. Dkt. No. 276.5 She asserts that Defendants 14 have not demonstrated that the survey and website were in fact stored on her 15 phone, nor that the information contained in the text message, survey and website 16 cannot be restored through other discovery, as is their burden as the moving 17 parties. See id. at 6-15. Plaintiff further states that Defendants have also failed to 18 show prejudice from the alleged spoliation, rendering sanctions unnecessary. Id. 19 at 21-23. Finally, Plaintiff states that Defendants have not shown she intended to 20 deprive them of critical evidence when she upgraded her phone. Id. at 24. While 21 Plaintiff “may have been negligent in replacing her phone,” she argues, the Court 22 must find she acted “maliciously” before imposing Defendants’ requested 23 sanctions. Id. at 25-27. 24 25 5 Plaintiff initially moved to file her opposition and certain exhibits thereto under 26 seal. See Dkt. Nos. 258, 259. However, the Court denied the motion to seal and 27 ordered that Plaintiff re-file them publicly and without redaction. Dkt. No. 273. Plaintiff timely complied. Dkt. No. 276. The Court cites to the publicly available 28 1 II. 2 LEGAL STANDARDS 3 The law imposes upon litigants “a duty to preserve evidence which [they] 4 know[] or reasonably should know is relevant to” pending or reasonably anticipated 5 litigation. In re Napster, Inc. Copyright Litig., 462 F. Supp. 2d 1060, 1067 (N.D. 6 Cal. 2006). Spoliation is a party’s breach of this duty and is sanctionable. See 7 Compass Bank v. Morris Cerullo World Evangelism, 104 F. Supp. 3d 1040, 1052 8 (S.D. Cal. 2015). Such sanctions serve to cure the prejudice created by the 9 spoliation to the extent possible, and to deter any future spoliation. See Reinsdorf 10 v. Skechers U.S.A., Inc., 296 F.R.D. 604, 626 (C.D. Cal. 2013). 11 Rule 37(e) governs the spoliation of electronically stored information (“ESI”).6 12 The Rule empowers the Court to sanction a spoliating party when ESI “that should 13 have been preserved in the anticipation or conduct of litigation is lost because [the] 14 party failed to take reasonable steps to preserve it, and it cannot be restored or 15 replaced through additional discovery . . ..” Fed. R. Civ. P. 37(e). The Rule further 16 provides that the Court “may order measures no greater than necessary to cure 17 the prejudice,” unless the Court finds that the spoliating party “acted with the intent 18 to deprive another party of the information’s use.” Fed. R. Civ. P. 37(e)(1) and (2). 19 In the latter circumstance, the Court may impose harsher sanctions, including 20 / / / 21

22 23 6 A majority of courts hold that Rule 37 “provides the exclusive source of sanctions for the loss of ESI and forecloses reliance on [the Court’s] inherent 24 authority.” Fast v. GoDaddy.com LLC, 340 F.R.D. 326, 335 (D. Ariz. 2022) (citing 25 Rule 37(e), advisory committee note to 2015 amendment); see also Gault v. United States, No. 20-10687 PA (PVC), 2022 WL 4292340, at *6 (C.D. Cal. Aug. 23, 2022) 26 (noting that “[t]he weight of authority holds that [t]he 2015 revision to Rule 37(e) 27 provides the sole basis for a court to take action for the failure to preserve electronic evidence”) (second alteration and emphasis in original) (citations and 28 1 “instruct[ing] the jury that it may or must presume the information was unfavorable 2 to the party.” Fed. R. Civ. P. 37(e)(2).

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