Tagupa v. VIPdesk, Inc.

125 F. Supp. 3d 1108, 25 Wage & Hour Cas. (BNA) 1479, 2015 U.S. Dist. LEXIS 114454, 2015 WL 5116943
CourtDistrict Court, D. Hawaii
DecidedAugust 28, 2015
DocketCIV. NO. 13-00428 JMS-KSC
StatusPublished
Cited by10 cases

This text of 125 F. Supp. 3d 1108 (Tagupa v. VIPdesk, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Hawaii primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Tagupa v. VIPdesk, Inc., 125 F. Supp. 3d 1108, 25 Wage & Hour Cas. (BNA) 1479, 2015 U.S. Dist. LEXIS 114454, 2015 WL 5116943 (D. Haw. 2015).

Opinion

ORDER GRANTING IN PART AND DENYING IN PART DEFENDANT VIPDESK, INC.’S MOTION FOR SUMMARY JUDGMENT

J. Michael Seabright, United States District Judge

I. INTRODUCTION

Defendant VlPdesk, Inc. (“Defendant” or “VlPdesk”) moves for summary judgment in this action brought by its former employee, Plaintiff Lottie- K. Tagupa (“Plaintiff’ or “Tagupa”), for alleged violations of the Fair Labor Standards Act, 29 U.S.C. § 201 et seq. (“FLSA”), and the Hawaii Whistleblower Protection Act, Hawaii Revised Statutes (“HRS”) § 378-62 (“HWPA”).

Based on the following, the Motion is GRANTED as to Count Two (HWPA), and GRANTED in part and DENIED in part as to Count One (FLSA). Genuine issues of material fact remain as to certain aspects of Count One.

II. BACKGROUND

A. Factual Background

For purposes of this summary judgment motion, the court views the evidence in the light most favorable to Plaintiff. See, e.g., Sullivan v. Oracle Corp., 662 F.3d 1265, 1270 (9th Cir.2011). Applying that standard, the dispute arises from the following circumstances:

1. Tagupa’s Employment with VlPdesk and VlPdesk’s “Concierge Blog”

Tagupa began working for VlPdesk on January 17, 2005 ás a part-time “remote concierge.” Doc. No. 71-22, Lottie Tagupa Decl. ¶¶ 3, 4. (“From 1996 to 2010 [she] performed work for America Online (‘AOL’) as a [freelance] writer, and was paid for articles [she] wrote.” Doc. No, 1, Verified Compl. ¶ 9.) She was terminated on September 8, 2011. Doc. No. 64-43, Def.’s Ex. 1-29.

•VlPdesk “employs home-based customer service- representatives using Web-enabled and call center technicians to act as concierge and customer' care representatives for national brand leaders in the travel, auto, financial services, and retail industries.” Doc. No. 1, Verified Compl. ¶ 12; Doc. No. 11, Answer ¶ 12. Tagupa’s duties as a remote concierge “included, but were not limited to: answering customer calls; making reservations for customers for airline, travel, rental/personal car, train, hotel, restaurant, theater, medical, florists; sending customers voucher, itineraries, brochures, receipts, driving directions, tickets, retail order- confirmations/refunds; and many others.” Dóc. No. 1, Verified Compl. ¶ 13; Doc. No. 11, Answer ¶ 13..

On March 31, 2005, Tagupa’s employment status changed from part-to full-time. “[F]or purposes of Federal wage-hour law[,j this position is considered nonexempt.” Doc. No.-1, Verified Compl. ¶ 14. By October 24, 2005, “her compensation [was] $9.00 per hour, plus $3.00 per completed request.” Id. ¶ 15. And by the end of her employment on September 8, 2011, she “was paid' $9.89 per hour, plus $3.00 per completed request, after' submitting her timesheets electronically to Defendant’s payroll department.” Id. ¶ 16.

Oh June 14, 2010, a VlPdesk executive sent its employees an email announcing a “weekly blog” to “enhance” its clients’ websites. Doc. No. 71-4, Pl.’s Ex. D. The email explained:

The blog should (obviously) be something of interest to the customer visiting the website. It could be about a great [1112]*1112experience you had in a particular hotel or restaurant, or it could be about an amazing trip you recently took. The possibilities are endless!
So, I am looking for volunteers to help write the blogs. I am only looking for one blog from each volunteer (although if you would like to submit more you are certainly welcome!). Once I get a list of volunteers I will send out a set of guidelines and deadlines.
If you are interested, please send me an email along with a topic (or topics) you think you might like to write about, no later than this Friday, June 18th.

Id. A follow-up email was sent on June 18, 2010, stating “FYI [we] have 13 volunteers so far! If you are interested, please let me know today!”- Doc. No. 71-5, Pl.’s Ex. E.

Although the exact timing is unclear, Tagupa alleges that “[i]n order to assist Defendant in every way possible, I immediately submitted fifteen (15) blogs with photos which were accepted, approved and posted by Defendant on its website.” Doc. No. 71-22, Tagupa Deck ¶ 10. Tagupa admits, however, that some of the blog entries that she submitted to VlPdesk “had previously been posted to [her] own personal travel blog.” Doc. No. 64, Def.’s Concise Statement of Facts (“CSF”) ¶ ll.1 She also admitted that the fifteen blog entries that were submitted to VlPdesk for publication “were prepared before VlPdesk even asked employees to prepare or submit blogs.” Id. ¶ 12.2

Nevertheless, Tagupa also attests that she “prepared another fifty-two (52) blogs with photos to be submitted to Defendant,” Doc. No. 71-22, Tagupa Deck ¶ 10, although she never submitted them to VlPdesk for publication. Doc. No. 64, Def.’s CSF ¶3. She claims that “Defendant encouraged nationwide employees to work on, prepare and submit blogs for Defendant’s for-profit purposes in order to be considered a team player and assist Defendant in maximizing its bottom line.” Id.

For example, she points to a January 18, 2011 email from VlPdesk encouraging blogs, which stated, in part:

Subject: Bloggers!! :) — Please read We are very excited as our updated website is in the final stages of launching and rolling out to our clients. We will be looking for new blogs to add so please let me know if you have any new submissions that we can get in-line to post.

Doc. No. 71-9, PL’s Ex. I. Similarly, she cites a February 22, 2011 email from VlPdesk addressed to her and others, stating in part:

You were picked to attend this call because you expressed an interest in blogging for the VlPdesk Concierge blog and now we need your help! Some of you have already submitted blogs and others have not; either way, plan on learning what’s next in this calk ... Our clients- are very excited about this blog and can’t wait to see what you guys have to say.
We are ready to hit the ground running ... We will need all the blogs you can write in order to make this a success! If you have already submitted a blog, be thinking of what your next topic will be, and if you said you could submit one but [1113]*1113haven’t yet, get ready to polish it up— we need it!

Doc. No. 71-8, Pl.’s Ex. H. See also Doc. No. 71-10, PL’s Ex. J (Mar. 3, 2011 email reminding the “Blogger Team” to “please submit your first blog, commitment, bio and headshot by tomorrow____ We need all the help we can get to make this blog a success and you [are] all awesome for volunteering!”); Doc. No. 71-18, PL’s Ex. R (Aug. 30, 2010 email from VlPdesk stating “[a]s you may already know, we ... are looking for volunteers to contribute to the blog. If you are interested in volunteering, please let me know so as soon as possible, as we would like to have a dedicated list of volunteers.”).

On March 1, 2011, a VlPdesk email to its “bloggers” emphasized that “[w]e understand this is voluntary so please be realistic and let us know what you think you can contribute^]” Doc. No. 71-12, PL’s Ex. L.

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125 F. Supp. 3d 1108, 25 Wage & Hour Cas. (BNA) 1479, 2015 U.S. Dist. LEXIS 114454, 2015 WL 5116943, Counsel Stack Legal Research, https://law.counselstack.com/opinion/tagupa-v-vipdesk-inc-hid-2015.