Swartz v. Commissioner

3 Mass. Supp. 480
CourtMassachusetts Superior Court
DecidedApril 8, 1982
DocketNo. 36244
StatusPublished

This text of 3 Mass. Supp. 480 (Swartz v. Commissioner) is published on Counsel Stack Legal Research, covering Massachusetts Superior Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Swartz v. Commissioner, 3 Mass. Supp. 480 (Mass. Ct. App. 1982).

Opinion

MEMORANDUM AND ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT Introduction

This action comes before the court under G.L.c. 30A, § 14, judicial review of an administrative, agency decision following an adjudicatory hearing. Plaintiff, Brian Swartz, also alleges in his amended complaint a claim under 42 U.S.C. § 1983 against the defendant, the Commissioner of Insurance .

The hearing officer found plaintiff to have registered and charged persons for motor club coverage without their knowledge or consent. On this basis, Swartz was found to be lacking “trustworthiness, competency and suitability to be an insurance agent” as required under G.L.c. 175, §§ 163, 166. Consequently, Swartz was fined $4,000 pursuant to G.L.c. 176D, his licenses were revoked, and he was ordered to divest himself of his insurance agency and barred from ever working in the insurance business without prior approval of the Commissioner of Insurance. This decision was affirmed by the Commissioner on June 11, 1979.

Judge Young issued a preliminary injunction on July 27, 1979, staying the revocation of Swartz’s licenses and allowing him to continue practice as insurance broker, with certain conditions. The court made no finding with respect to plaintiff’s probable success on the merits in the present action for review.

Plaintiff had filed an earlier action1 seeking a judgment declaring that the Insurance Division was not entitled to conduct a warrantless search of Swartz’s [482]*482business premises under G.L.c. 176D, § 5.2 That case is now on remand from the Supreme Judicial Court (Quirico, J.) and the issue has not yet been decided by the Superior Court. Plaintiff’s motion to consolidate that action with the instant one had been denied.

The defendant, Insurance Commissioner, has now filed a motion for summary judgment in the instant action. Although the Supreme Judicial Court has approved motions for summary judgment as a vehicle for disposing of appeals brought pursuant to G.L.c. 30A, § 14, it has also noted that in light of the nature of judicial review generally applicable to such petitions, motions for summary judgment are “lately superfluous” in a proceeding of .this kind. See, Olde Towne Liquor Store, Inc. v. Alcoholic Beverages Control Commission, 372 Mass. 152, 153 and n.2 (1977). In ruling on the motion for summary judgment the standard of judicial review contained in G.L.c. 30A, § 14 controls.3

The following is a summary of the evidence in this case. The plaintiff was licensed by the Insurance Division to engage in the sale of insurance and sale of motor club memberships, doing business as Townline Insurance Agency. Plaintiff was listed as an agent for Universal •Motor Club with the arrangement that he would receive as commission 90% of the approximately $25.00 membership fee in return for an agreement to pay for all losses incurred under the motor club contracts. In 1977, Swartz, by his own count, sold between 900 -1200 memberships and had fewer than 50 claims during that period of time. Between January and May of 1977, inspection of Townline’s records revealed only three paid claims totalling fifty dollars and commissions retained for 796 contracts totalling $18,945.00.

Eight witnesses testified on behalf of the Insurance Division — four of the plaintiff’s customers and four Insurance Division employees. In addition, responses from some of Swartz’s customers to a questionnaire sent to them by the Insurance Division were admitted into evidence. Generally, these customers testified that they had not been made aware of the motor club membership when they purchased their insurance from Swartz, and if they had been aware they Might not have made that choice, particularly if they already had towing coverage in their insurance policy. Most of the testifying customers only discovered that they were enrolled in the motor club many months after they purchased their coverages when they received in the mail documentation of their insurance premiums and motor club contracts.

Swartz called seven other customers to testify in his behalf,. each stating that Swartz had sufficiently outlined all possible insurance coverages, including motor club memberships, before, payment was made. Swartz denied all allegations of wrongdoing and claimed that he always fully explained available coverages. In addition, Swartz demonstrated that fifteen of the fifty-nine customers who answered the questionnaire, had signed a form requesting the same coverage as in previous years. The list, which was checked — marked by Swartz for each item previously covered, referred in the last item to motor club membership.

Survey researchers, John Becker and Frederick Wiseman, both testified as expert witnesses discrediting the survey methods used by the Insurance Division in the questionnaire mailed to Universal Motor Club members.

[483]*483On the basis of the above, the In-., surance Commissioner, on review of the hearing officer’s decision, found substantial evidence of unfair and deceptive trade practice as defined by G.L.c. 176D, §§ 2 & 3. He therefore denied plaintiff’s appeal.

Discussion

I. Substantial Evidence to Support the Decision

In Count I of the plaintiff’s amended complaint, Swartz claims that the decision of the Commissioner was unsupported by substantial evidence. Under G.L.c. 30A, § 14, it is the duty of the reviewing Court to detérmine ‘‘upon consideration of the entire record” whether substantial rights have been prejudiced because an agency decision is “unsupported by substantial evidence,” If the agency’s decision is supported by substantial evidence it cannot be set aside, except on some other ground. Olde Towne Liquor Store, Inc. v. Alcoholic Beverages Control Commission, 372 Mass. 152, 153 (1977); Morse v. Board of Selectmen of Ashland, Mass. App. Ct. Adv. Sh. (1979) 1197, 1209. G.L.c. 30A, .§ 1(6) defines “substantial evidence” as “such evidence as a reasonable mind might accept as adequate to support a conclusion.” Under this standard, the court finds that the decision of the Insurance Division cannot be overturned for want of substantial evidence on the record.

Much has been said regarding the limited nature of judicial review and it bears repeating here. The court’s deter'minations ipust be based solely upon the record, except in cases of alleged irregularities in procedure before the agency not shown in the record^ G.L.c. 30A, § 14(5). Moreover, the court is directed by the legislature to “give due weight to the experience, technical, competence, and specialized knowledge of the agency, as well as to the discretionary authority conferred upon it.” G.L.c. 30A, § 14(7). The court cannot substitute its judgment for that of the administrative agency. New England Telephone and Telegraph Co. v. Department of Public Utilities, 360 Mass. 443, 493 (1971); Labor Relations Commission v. University Hospital, Inc., 359 Mass. 516, 521 (1971). This is particularly true where questions of credibility are involved. Boyiston-Washington, Inc. v. Alcoholic Beverages Control Commission, Mass. App. Ct. Adv. Sh. (1979) 1898. ‘The Commission has had the additional benefit of observing the witnesses before judging their credibility, and it is not for [the] court to substitute its judgment on questions of fact for that of the agency.” Olde Towne Liquor Store, Inc. v. Alcoholic Beverages Control Commission, 372 Mass. 152, 154 (1977).

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Bluebook (online)
3 Mass. Supp. 480, Counsel Stack Legal Research, https://law.counselstack.com/opinion/swartz-v-commissioner-masssuperct-1982.