Suzanne Lo Guidice v. Hyatt Corporation and AM Resorts, LLC

CourtDistrict Court, D. New Jersey
DecidedJune 23, 2026
Docket2:25-cv-15304
StatusUnknown

This text of Suzanne Lo Guidice v. Hyatt Corporation and AM Resorts, LLC (Suzanne Lo Guidice v. Hyatt Corporation and AM Resorts, LLC) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Suzanne Lo Guidice v. Hyatt Corporation and AM Resorts, LLC, (D.N.J. 2026).

Opinion

Not for Publication

UNITED STATES DISTRICT COURT DISTRICT OF NEW JERSEY

SUZANNE LO GUIDICE,

Plaintiff, Civil Action No.: 25-15304 (ES) (JBC)

v. OPINION

HYATT CORPORATION and AM RESORTS, LLC,

Defendants.

SALAS, DISTRICT JUDGE

Before the Court is Defendants Hyatt Corporation (“Hyatt”) and AMResorts L.P.’s (“AMResorts” or “AMR”) (Hyatt and AMResorts are, collectively, “Defendants”) motion to dismiss Plaintiff Suzanne Lo Guidice’s Amended Complaint. (D.E. No. 14 (“Motion”); D.E. No. 14-3 (“Mov. Br.”)). The Court has carefully considered the parties’ submissions, as well as the balance of the record, and decides the matter without oral argument. See Fed. R. Civ. P. 78(b); L. Civ. R. 78.1(b). For the following reasons, Defendants’ Motion is GRANTED IN PART AND DENIED IN PART. I. FACTUAL BACKGROUND AND PROCEDURAL HISTORY Plaintiff began working for Defendant AMResorts in or around March 2013 as “Regional Director of Groups – Northeast.” (D.E. No. 12 (“Am. Compl.”) ¶¶ 5–6). AMResorts offered Plaintiff that position in a letter dated February 22, 2013, which set forth the “terms and conditions of [that] employment offer[.]” (Id. ¶ 8 & Ex. A). That letter indicated, among other things, that she would receive a base salary, would “be eligible for 2% commission[,]” “may be eligible for a potential salary increase once a year[,]” and would “be eligible to participate in [AMResort’s] employee benefit programs” after she had been employed for 30 days. (Id. at Ex. A (“Offer Letter”)). The letter further provided: “To accept this offer, please sign on the acceptance line below and return on your first day.” (Id.). Plaintiff signed the letter next to the “Accepted by:” notation on or about February 22, 2013. (Id.). Throughout her employment with AMResorts and, ultimately, Hyatt,1 Plaintiff’s “job has

been to contract group business for corporate groups in the North East United States and Canada for what is currently known as Hyatt’s Inclusive Collection[.]” (Id. ¶ 11). In that role, Plaintiff “often booked programs for [AMResorts] and Hyatt that were scheduled months or years in advance.” (Id. ¶ 13). “For more than a decade, [AMResorts] paid [Plaintiff] a commission equal to 2% of the gross amount of every booking she made, with the commission payable to her after the program she booked actualized and the customer paid [AMResorts].” (Am. Compl. ¶ 12). Indeed, from February 2013 until at least November 2021, AMResorts “paid some or all of its sales employees” this way, even if the program underlying the commission “did not take place until after the sales

employee stopped working for [AMResorts].” (Id. ¶¶ 14–15). After acquiring AMResorts, Hyatt continued to pay Plaintiff in the same fashion through approximately June 30, 2024. (Id. ¶ 16). Hyatt purported to revise the payment arrangement on or about May 7, 2024: Hyatt advised [Plaintiff] that, although it would pay her commissions on bookings she made through June 30, 2024 if the customer paid Hyatt prior to December 31, 2024, it was not going to pay her any such commissions after December 31, 2024, meaning it would not pay her any commission on bookings she made prior to July 1, 2024 for which the customer paid Hyatt after December 31, 2024.

1 Hyatt acquired AMResorts in or about November 2021. (Id. ¶ 9). (Id. ¶ 17). During a Microsoft Teams call on June 11, 2024, Hyatt’s Vice President of Sales advised that Hyatt would not pay members of Plaintiff’s team “any commissions after December 31, 2024, irrespective of when the sale had been booked.” (Id. ¶ 18). Hyatt’s Vice President of Sales further advised “that any groups booked on or before July 1, 2024[,] would be subject to the then current commission plan.” (Id. ¶ 19).

Plaintiff alleges that, while Hyatt asked her to sign its new compensation plan, she refused to do so. (Id. ¶¶ 20, 22). By letter to Hyatt dated August 7, 2025, Plaintiff’s counsel explained the rationale for that refusal: Plaintiff believed that Hyatt’s attempts to retroactively eliminate commissions for existing bookings violated both contract law and the New Jersey Wage Payment Law (“NJWPL”). (Id. ¶¶ 20–21). Plaintiff’s counsel clarified, however: [Plaintiff] accepts that the [new compensation plan] will apply to any sales she books after June 30, 2024, and intends to continue working for Hyatt pursuant to the [new compensation plan] going forward. However, she objects to Hyatt applying the [new compensation plan] to the bookings she made before July 1, 2024, or imposing a new requirement that she must remain employed by it when her commissions become payable. (Id. ¶ 21). Plaintiff alleges that she booked numerous sales for Defendants prior to July 1, 2024, that “actualized” (i.e., the customer paid Hyatt) after December 31, 2024. (Id. ¶ 23). Specifically, “[b]etween January 1, 2025 and approximately May 11, 2025, the bookings that [Plaintiff] made for Hyatt prior to July 1, 2024 brought in a total of approximately $9,967,369.55 in actualized revenue to Hyatt.” (Id. ¶ 27). Under the compensation plan in place at the time Plaintiff made those bookings, Plaintiff would be entitled to a 2% commission of approximately $199,347.49. (Id. ¶ 28). “In addition, [Plaintiff] project[ed] she has or will earn additional commissions totaling approximately $52,409 from booking she completed prior to July 1, 2024, from $1,623.270 in projected revenue from May 12, 2025 through December 31, 2025, plus $997,180.00 in projected revenue in 2026.” (Id. ¶ 29). Plaintiff ultimately resigned from Hyatt, and her last day of employment was September 5, 2025. (Id. ¶ 30). To date, Hyatt has not paid Plaintiff any commissions for any sales that she booked prior to July 1, 2024, that either actualized after December 31, 2024, or that will actualize at some point in the future. (Id. ¶¶ 25–26). Based on those allegations, Plaintiff filed a Complaint in the Superior Court of New Jersey

asserting claims for violation of the NJWPL and breach of contract. (D.E. No. 1 at 7–14 (ECF Pagination)). Defendants removed the case to this Court on September 5, 2025, arguing that subject matter jurisdiction was appropriate pursuant to 28 U.S.C. § 1332. (See generally D.E. No. 1). Plaintiff filed the Amended Complaint on October 16, 2025. (Am. Compl.). Defendants moved to dismiss that pleading October 30, 2025, and their motion is now fully briefed and ripe for resolution. (Mov. Br.; D.E. No. 16 (“Opp. Br.”); D.E. No. 17 (“Reply Br.”)). II. LEGAL STANDARD Under Rule 12(b)(6), the Court may dismiss a complaint, in whole or in part, for failure to state a claim upon which relief can be granted. “To survive a motion to dismiss, a complaint must

contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Id. On a Rule 12(b)(6) motion, the Court accepts “all well-pleaded allegations as true and draw[s] all reasonable inferences in favor of the plaintiff.” City of Cambridge Ret. Sys. v. Altisource Asset Mgmt. Corp., 908 F.3d 872, 878 (3d Cir. 2018).

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Suzanne Lo Guidice v. Hyatt Corporation and AM Resorts, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/suzanne-lo-guidice-v-hyatt-corporation-and-am-resorts-llc-njd-2026.