Susan Lewis Brooks v. Travelers Insurance Company

297 F.3d 167, 2002 U.S. App. LEXIS 15083, 2002 WL 1748220
CourtCourt of Appeals for the Second Circuit
DecidedJuly 25, 2002
DocketDocket 99-9506
StatusPublished
Cited by11 cases

This text of 297 F.3d 167 (Susan Lewis Brooks v. Travelers Insurance Company) is published on Counsel Stack Legal Research, covering Court of Appeals for the Second Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Susan Lewis Brooks v. Travelers Insurance Company, 297 F.3d 167, 2002 U.S. App. LEXIS 15083, 2002 WL 1748220 (2d Cir. 2002).

Opinion

LEVAL, Circuit Judge.

Plaintiff Susan Lewis Brooks brought this action in the United States District Court for the District of Connecticut (Eginton, J.) against her former employer, Travelers Insurance Company (“Travelers”), alleging that she was illegally terminated under the Americans with Disabili *168 ties Act (“ADA”), the Age Discrimination in Employment Act (“ADEA”), and the Employee Retirement Income Security Act (“ERISA”). On motion of Travelers, the court dismissed the action, compelling plaintiff to proceed by arbitration. Plaintiff appealed. Following oral argument, at which this court expressed concern as to whether Travelers’ arbitration policy provided adequately for the enforcement of federal statutory rights, Travelers moved to dismiss this .appeal, asserting that it would no longer seek to compel plaintiff to arbitrate her claims. Plaintiff responded that in dismissing the appeal we should vacate the judgment of the district court, which dismissed her action. Travelers does not oppose that demand. We accordingly vacate the judgment of the district court, remand for reinstatement of plaintiffs action, and dismiss the appeal.

BACKGROUND

A. Facts

Brooks began working for Aetna in 1977. By 1995, she served as the Director of Client Services in Aetna’s Property and Casualty Group (“Aetna P & C”). In April 1996, Aetna P & C was acquired by Travelers, and employees in Aetna P & C became employees of Travelers.

The complaint alleges .the following facts: Brooks was diagnosed in 1987 with rheumatoid arthritis, for which she underwent bilateral hip replacement surgery in 1993. The disease left visible deformities in her hands and feet. In 1997, she suffered a severe fracture in her arm, forcing her to miss six weeks of work. Later that year she began to suffer severe back spasms and also developed bursitis in her knee. Throughout 1997, various Travelers employees inquired about her rheumatoid arthritis, and Brooks’s supervisor expressed concern about the effect of the illness on her “ability to lead.” During this period, her supervisor removed her from certain projects and responsibilities. In November 1997, Travelers terminated Brooks’s employment, citing the reorganization of her division as the reason. Brooks was 43 years old at the time of her termination, and her replacement was 37 years old. After her termination, Travelers denied Brooks disability benefits. Brooks contends that in terminating her employment, Travelers was motivated by bias against age and disability.

During Brooks’s employment at Travelers, Travelers distributed an Employee Handbook (“Handbook”) to all former Aetna employees. The Handbook provides a detailed internal dispute resolution procedure for “any employment-related concern.” In the event this internal procedure fails to resolve an employment dispute, employees are entitled to request arbitration in accordance with Travelers’ arbitration policy. The policy makes “arbitration the required, and exclusive, forum for the resolution of all employment disputes based on legally protected rights (i.e., statutory, contractual or common law rights) that may arise between an employee or former employee and the Travelers Group.” Travelers alleges that Brooks agreed in writing to be bound by this exclusive arbitration policy.

B. Proceedings Below

Citing Brooks’s contractual agreement to arbitration as the exclusive forum for the resolution of employment disputes, Travelers moved to compel arbitration and to dismiss the complaint, or in the alternative, to stay proceedings pending arbitration. Brooks opposed the motion on three main grounds. She argued that (1) Travelers’ arbitration policy was unenforceable because it did not provide for effective vindication of her statutory rights; (2) the policy was unenforceable under Connecti *169 cut contract law; and (3) she had not knowingly and voluntarily waived her right to a judicial forum.

The district court rejected Brooks’s arguments. It found that her signature accepting Travelers’ arbitration policy effectively waived her right to a judicial forum. As to the enforceability of the policy under Connecticut contract law, the court held that “the fact that Travelers agrees to be bound by the arbitrator’s decision is sufficient consideration to support the agreement to arbitrate.” As to whether the policy provided for effective vindication of statutory rights, the court said simply, “In this instance, Ms. Brooks may vindicate her statutory causes of action in the arbitral forum.” Brooks renewed her arguments on appeal.

DISCUSSION

A.

At oral argument, members of the panel questioned whether Travelers’ arbitration policy provides adequately for vindication of federal statutory rights. See Gilmer v. Interstate/Johnson Lane Corp., 500 U.S. 20, 28, 111 S.Ct. 1647, 114 L.Ed.2d 26 (1991) (holding that arbitration agreements for disputes arising under federal statutes will be honored “[s]o long as the prospective litigant effectively may vindicate [his or her] statutory cause of action in the arbitral forum.”) (second alteration in original) (quoting Mitsubishi Motors Corp. v. Soler Chrysler Plymouth, Inc., 473 U.S. 614, 637, 105 S.Ct. 3346, 87 L.Ed.2d 444 (1985)). The panel’s questions focused, inter alia, on the following details of the policy.

1. The Travelers policy in Paragraph 11 provides: “Normally, the hearing shall be completed within one day. In unusual circumstances and for good cause shown, the arbitrator may schedule an additional hearing to be held within five business days.”

Plaintiff argues that by allowing for only a one-day hearing, or “in unusual circumstances and for good cause shown” a second day, the policy places unreasonable obstacles in the way of plaintiffs presentation of her case. Travelers responded that the policy does not mandatorily limit the hearing to one day, or even two, and that other provisions of the policy (such as the provision of Paragraph 24 that incremental expenses shall be borne equally by the parties “[i]f the arbitration proceeding continues more than one day”) imply that there is no limitation. 1

While undoubtedly arbitrators may properly be encouraged to conduct proceedings expeditiously so as to avoid costly waste of time, the panel expressed concern that the policy’s clear terms place the onus on plaintiff to show “unusual circumstances and [ ] good cause” to extend the hearing beyond a single day. The policy furthermore could easily be understood by an arbitrator to fix an absolute limit of two days.

At oral argument, members of the panel questioned whether these limitations might prevent a plaintiff from securing vindication of federal statutory rights, pointing out that it is by no means unusual for the presentation of evidence in suits under the federal employment discrimination statutes to exceed two days by a substantial margin.

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Bluebook (online)
297 F.3d 167, 2002 U.S. App. LEXIS 15083, 2002 WL 1748220, Counsel Stack Legal Research, https://law.counselstack.com/opinion/susan-lewis-brooks-v-travelers-insurance-company-ca2-2002.