Susan French, as Legal Guardian/Parent and Natural Guardian of Z.F., a minor v. Roblox Corporation, Epic Games, Inc., Microsoft Corporation, Mojang AB., and John Does 1-50

District Court, E.D. Pennsylvania·Decided July 29, 2026·No. 2:25-cv-05306·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

SUSAN FRENCH, as Legal Guardian/ : CIVIL ACTION Parent and Natural Guardian of Z.F., : a minor, : : Plaintiff, : : v. : : NO. 25-5306 ROBLOX CORPORATION, EPIC GAMES, : INC., MICROSOFT CORPORATION, : MOJANG AB., and JOHN DOES 1-50, : : Defendants. : Perez, J. July 29, 2026 MEMORANDUM This is one of many cases across the country arising from children’s use of and resulting addiction to video games, including Fortnite, a video game produced by Defendant Epic Games, Inc. (“Epic”), Roblox, an online platform operated by Defendant Roblox Corporation (“Roblox”), and Minecraft, a video game developed by Defendant Mojang AB (“Mojang”), which is a wholly owned subsidiary of Defendant Microsoft Corporation (“Microsoft”). All games can be played on Microsoft’s Xbox platform. Before playing Fortnite, Roblox, or Minecraft, or using the Xbox platform, users must create accounts, log in to those accounts, and accept user agreements containing binding arbitration clauses. Defendants invoke those user agreements in moving to compel Z.F. to arbitrate the claims against them. For the reasons discussed herein, Defendants’ motions to compel arbitration are granted. I. Background Z.F. began playing video games at approximately three years old. ECF No. 1 ¶¶ 14, 280. Now a teenager, Z.F. allegedly suffers from video game addiction, a condition they contend was caused by Defendants’ unreasonably dangerous products. Id. ¶¶ 14, 281. On September 16, 2025, Susan French, Z.F.’s mother, filed the Complaint on Z.F.’s behalf as Z.F.’s parent and natural guardian. ECF No. 1 ¶ 12. The Complaint asserts 16 causes of action, including strict product liability, negligence, and fraud. ECF No. 1. French raises no claims on her own behalf. Id. ¶ 12.

On October 7, 2025, Plaintiff and Epic entered a joint stipulation extending Epic’s deadlines to move, answer, or otherwise respond to the Complaint, setting a deadline of January 9, 2026 for Epic’s motion to compel arbitration. ECF No. 7. On October 15, 2025, Plaintiff, Roblox, and Microsoft filed an additional stipulation setting the same deadlines for Roblox’s and Microsoft’s motions to compel arbitration. ECF No. 17. Defendants each timely filed motions to compel arbitration, and those motions have been fully briefed and are ripe for review. A. Z.F.’s Epic Accounts Before playing Fortnite, a player must create an Epic account. Saunders Decl., ECF No. 47-2 ¶¶ 32–33. They must then log into their account and accept the Fortnite End User License Agreement (“EULA”), which is displayed on the screen. Id. ¶¶ 32–34. Players can scroll through

the EULA and click “accept” or “decline.” Id. ¶ 34. However, they cannot continue to play Fortnite without accepting the EULA’s terms. Id. ¶¶ 33–34. The EULA contains an arbitration clause requiring the parties to submit all disputes to arbitration, including those related to “the validity, enforceability, or scope of this Binding Individual Arbitration section.” EULA §§ 12.3–12.3.1; ECF No. 47-2 ¶¶ 37–38. Epic located three accounts belonging to minor Plaintiff Z.F., each of which was created on an Xbox console. ECF No. 52-1 ¶ 47. The first was created on September 30, 2017 (“Epic Account #1”). ECF No. 52-1 ¶ 47.a. It is linked to Z.F.’s parent’s email address and reflects a birthdate corresponding to Z.F.’s age. Id. The second was created on December 24, 2017 (“Epic Account #2”). Id. ¶ 47.b. It is linked to a different name and email address and reflects that the creator entered a birthdate that would currently make them 18 years old or older. Id. The third was created on May 7, 2020 (“Epic Account #3”). Id. ¶ 47.c. It is linked to a name and email address of the same parent as Epic Account #1 and reflects that the creator entered a birthdate that would

currently make them 18 years old or older. Id. The accounts have been most frequently accessed from the same physical location. Id. ¶ 49. Epic’s records also show that Account #1 accepted the EULA five times—once upon its creation and again when its terms were updated in 2019, 2023, and 2025. Id. ¶¶ 50–60. Epic Accounts #2 and #3 each accepted the EULA four times. Id. ¶¶ 61– 79. Epic Account #2 has been used many times since Plaintiff initiated this lawsuit, and its user accepted an updated EULA as recently as October 17, 2025, one month after the Complaint was filed and ten days after the parties filed a stipulation indicating Epic would move to compel arbitration. Id. ¶¶ 68–70; see also ECF No. 7. Plaintiff does not dispute that these accounts belong to Z.F. B. Z.F.’s Roblox Account

To use the Roblox platform, users must create a Roblox account and agree to Roblox’s Terms of Use (“RTOU”). Jit Decl., ECF No. 51-2 ¶ 10. The RTOU contains an arbitration clause, which applies to “any dispute, claim, or controversy [the user] ha[s] with Roblox arising under or relating in any way” to Roblox’s terms or services. 2023 RTOU § 11, ECF No. 51-5 at 20.1 For minors, their “Responsible Adult” must agree on their behalf. Id. at 3 (“If you are under the legal age of majority (a ‘minor’) . . . before using the services, your parent or legal guardian must read

1 This version of the RTOU came into effect on August 1, 2023. ECF No. 51-4 at 2. The previous version read: “If there is a Dispute about something covered by the Roblox Terms, it will be handled based on the version of the Roblox Terms that applied when the Dispute happened. ‘Dispute’ means any dispute, action, or claim relating to any part of the Roblox Terms, including those that come up after the Roblox Terms or User’s Account terminates.” 2022 RTOU § 16, ECF No. 51-4 at 15. The later versions of the RTOU contain the same language as that contained in the 2023 RTOU. 2024 RTOU § 11, ECF No. 51-6 at 21; 2025 RTOU § 11, ECF No. 51-7 at 15. and consent to the Roblox terms.” (capitalization removed)). The RTOU further provides that “[t]he arbitrator . . . shall have exclusive authority to the extent permitted by law to resolve all Disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of the [RTOU], including, but not limited to, any claim that all or any part of the [RTOU] is void

or voidable.” Id. at 26. Roblox account users receive periodic updates to the RTOU through pop-up notices, which include a hyperlink to the updated terms. ECF No. 51-2 ¶ 14. The pop-up notices require users to click “I Agree” before continuing to use the platform. Id. The notice states: “If you are a minor, please show this to your parent or guardian.” Id. The notice also appears in players’ “Messages.” Id. ¶ 11. The message directs minor players to share the updated terms with their parent/guardian. Id. ¶ 13. They must either agree to the updated RTOU or close their Roblox account. Id. ¶ 13. Users also must agree to the RTOU when purchasing Robux, virtual in-game currency that can be used to acquire virtual items and access virtual experiences. Id. ¶¶ 5, 19. The purchase screen includes the following disclosure: “By purchasing Robux, you agree to our Terms of Use and Privacy

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Susan French, as Legal Guardian/Parent and Natural Guardian of Z.F., a minor v. Roblox Corporation, Epic Games, Inc., Microsoft Corporation, Mojang AB., and John Does 1-50, (E.D. Pa. 2026).

Susan French, as Legal Guardian/Parent and Natural Guardian of Z.F., a minor v. Roblox Corporation, Epic Games, Inc., Microsoft Corporation, Mojang AB., and John Does 1-50 (Susan French, as Legal Guardian/Parent and Natural Guardian of Z.F., a minor v. Roblox Corporation, Epic Games, Inc., Microsoft Corporation, Mojang AB., and John Does 1-50) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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