Sullivan v. Catholic Health East

CourtSuperior Court of Maine
DecidedNovember 5, 2014
DocketCUMcv-13-211
StatusUnpublished

This text of Sullivan v. Catholic Health East (Sullivan v. Catholic Health East) is published on Counsel Stack Legal Research, covering Superior Court of Maine primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sullivan v. Catholic Health East, (Me. Super. Ct. 2014).

Opinion

STATE OF MAINE SUPERIOR COURT CUMBERLAND, ss. CIVIL ACTION Docket No. CV-13-211

DANIELLE SULLIVAN, Plaintiff ORDER v. r MAINE SiAiE 0 C\er\c.'s 0tf1ce cumberland, ss, CATHOLIC HEALTH EAST, and ST. JOSEPH'S REHABILITATION NO'J 0 S 10\4 AND RESIDENCE, Defendants RE.CE\VED

Before the court are Motions for Summary Judgment from both Defendant Catholic

Health East ("CHE") and Defendant St. Joseph's Rehabilitation and Residence ("St. Joseph's").

Defendants are seeking summary judgment on Plaintiffs Maine Whistleblower Protection Act

("WPA") claims of retaliation and constructive discharge. See 26 M.R.S.A. § 831 et seq. CHE

has joined St. Joseph's Motion as to the argument that PlaintiffDanielle Sullivan's case should

be dismissed because Ms. Sullivan did not suffer an adverse employment action. CHE is also

seeking summary judgment on separate grounds. The court held a hearing on both motions on

September 29, 2014. The court is evaluating both motions concurrently.

I. FACTUAL BACKGROUND:

The following facts are gathered from St. Joseph's statement of material facts, Plaintiffs

opposition and additional statement of material facts, St. Joseph's reply, CHE's statement of

material facts, Plaintiffs opposition and additional statement of material facts, and CHE' s reply. 1

A. Ms. Sullivan's History with St. Joseph's

1 The court notes that some of Plain tiffs additional statements of material fact were unsupported and cannot be included in the factual background, as they relied on representations Ms. Sullivan made about a supposed contractual relationship between St. Joseph's and CHE. Ms. Sullivan lacked the personal knowledge required to make representations about CHE's contractual obligations, and she actually confused or conflated CHE and CHESSM. See M.R. Evid. 602. The statements are properly controverted by CHE. St. Joseph's Manor is a Maine non-profit corporation, and it is the third largest skilled

nursing facility in the State. On December 7, 2009, Ms. Sullivan was hired as St. Joseph's

Director of Nursing.

Ms. Sullivan reported to Administrator David Hamlin of Catholic Health East Senior

Services Management ("CHESSM"), and subsequently, Roger Ledoux after he became the

Administrator of St. Joseph's. Mr. Ledoux, also a CHESSM employee, reported to fellow

CHESSM employees Renee Schofield and William Healy. At times, Ms. Sullivan also reported

directly to Ms. Schofield.

In November of 2010, discussions of cost cutting with frontline staffing/care givers arose for

the first time. Cuts for hours per patient day were mandated. Ms. Sullivan felt that cutting costs

would impact residents' health and lead to either negative or potentially negative outcomes for

residents. She complained regarding the cost cutting measures to Mr. Hamlin and Mr. Healy.

Ms. Sullivan also had concerns regarding not being able to express her concerns to the Board

of Directors. Ms. Sullivan complained to human resources following an incident where she felt

her job had been nearly threatened.

In or around September of2011, problems with the admissions process arose. From

September or October of2011u..Tltil her resignation in May of2012, Ms. Sullivan repeatedly

raised concerns regarding admissions. She complained regarding: the admissions process

generally, her belief that St. Joseph's was admitting patients without the necessary paper work or

background information, and that St. Joseph's was admitting some patients whose needs she felt

could not be met by St. Joseph's.

Karen Nickerson assumed the role of admissions director in March of 2012, and the

admissions problems remained after her hiring. Ms. Sullivan repeatedly complained about Ms.

2 Nickerson, as she thought Ms. Nickerson used improper billing procedures and participated in

bullying along with Ms. Schofield.

Ms. Schofield was a clinical consultant from CHESSM who provided services to St. Joseph's

in February of2012, and then began to work on site on April19, 2012. Pursuant to Mr. Healy's

request, Ms. Schofield prepared an audit and marketing plan for St. Joseph's. Together, Mr.

Ledoux and Ms. Schofield completed a master plan to increase revenue.

Ms. Schofield was rude, as she failed to listen to staff, would yell at staff and would refer to

staff as stupid. She and Ms. Nickerson bullied the staff. Both Ms. Schofield and Ms. Nickerson

were overly critical of Ms. Sullivan, and they would rudely and harshly express their criticism.

Ms. Nickerson would send Ms. Sullivan emails advising her how to perform her job. Instead of

consulting with Ms. Sullivan, Ms. Schofield met with Ms. Nickerson behind closed doors.

Ms. Sullivan also felt alienated as her concerns were unaddressed, and she complained to Mr.

Ledoux regarding Ms. Schofield's behavior. Ms. Sullivan also told Mr. Ledoux that changes in

nursing should come from Mr. Ledoux rather than Ms. Nickerson.

In early May 2012, Ms. Sullivan started to be excluded from decision-making processes and

some meetings. She was excluded from a meeting between Ms. Schofield, Mr. Ledoux and a

nurse manager. where tbe parties di.-;cu.'\Sed tbe tnmsfey ofihenursemanager. Ms. Sullivan was

also excluded from meetings regarding admissions. In total, she was excluded from two or three

meetings. In May, Ms. Schofield shuffled Ms. Sullivan's admissions responsibilities to Mr.

Ledoux. For Ms. Sullivan, in May of2012, St. Joseph's was an uncomfortable place to work.

In a meeting between Mr. Ledoux, Ms. Sullivan, and Ms. Schofield, Ms. Sullivan was

accused by Ms. Schofield of not being on board with changes. Ms. Sullivan cried and told Ms.

Schofield that she felt Ms. Schofield did not like her, and Ms. Schofield responded by informing

3 her that it was "ridiculous"; "this is a big girls' game, there's no crying." (SJ's S.M.F. ~ 16.) Ms.

Sullivan felt the situation was strange because she had recently been nominated for and received

a National Leadership Award.

Because of the poor work environment, issues surrounding the admission's process, her

exclusion from meetings, and unwarranted criticism from Ms. Nickerson and Ms. Schofield, Ms.

Sullivan wanted to resign. On Friday May 18, Ms. Sullivan tendered her resignationto Mr.

Ledoux, however, Mr. Ledoux persuaded Ms. Sullivan to withdraw her resignation.

Ms. Schofield and Mr. Healy (Ms. Schofield's superior) drafted a 30-day performance plan

for Ms. Sullivan. On May 21, 2012, Mr. Healy told Ms. Sullivan about the plan, and on May 22,

Mr. Healy issued the written plan to Ms. Sullivan. The written performance notice discussed

eight areas where Ms. Schofield and Mr. Healy felt Ms. Sullivan's job performance was

deficient. The notice gave Ms. Sullivan 30 days to achieve progress in the areas that it covered or

face additional disciplinary action potentially including dismissal, but the plan also noted Ms.

Sullivan's potential and the support available to Ms. Sullivan. Ms. Sullivan maintains that the

deficiencies listed in the written plan were either inaccurate or unwarranted.

Ms. Sullivan complained about the plan to Mr. Ledoux, and she stated that she felt the plan

was retaliatory. In her supervisory role, Ms. Sullivan had issued similar plans to employees, and

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