Sullivan v. Catholic Health East

Superior Court of Maine·Decided November 5, 2014·No. CUMcv-13-211·Unpublished

Opinion

STATE OF MAINE SUPERIOR COURT CUMBERLAND, ss. CIVIL ACTION Docket No. CV-13-211

DANIELLE SULLIVAN, Plaintiff ORDER

v.

r MAINE

SiAiE 0 C\er\c.'s 0tf1ce

cumberland, ss,

CATHOLIC HEALTH EAST, and ST. JOSEPH'S REHABILITATION NO'J 0 S 10\4 AND RESIDENCE, Defendants RE.CE\VED

Before the court are Motions for Summary Judgment from both Defendant Catholic Health East ("CHE") and Defendant St. Joseph's Rehabilitation and Residence ("St. Joseph's"). Defendants are seeking summary judgment on Plaintiffs Maine Whistleblower Protection Act ("WPA") claims of retaliation and constructive discharge. See 26 M.R.S.A. § 831 et seq. CHE has joined St. Joseph's Motion as to the argument that PlaintiffDanielle Sullivan's case should be dismissed because Ms. Sullivan did not suffer an adverse employment action. CHE is also seeking summary judgment on separate grounds. The court held a hearing on both motions on September 29, 2014. The court is evaluating both motions concurrently.

I. FACTUAL BACKGROUND:

The following facts are gathered from St. Joseph's statement of material facts, Plaintiffs opposition and additional statement of material facts, St. Joseph's reply, CHE's statement of material facts, Plaintiffs opposition and additional statement of material facts, and CHE' s reply. 1 A. Ms. Sullivan's History with St. Joseph's

1 The court notes that some of Plain tiffs additional statements of material fact were unsupported and cannot be included in the factual background, as they relied on representations Ms. Sullivan made about a supposed contractual relationship between St. Joseph's and CHE. Ms. Sullivan lacked the personal knowledge required to make representations about CHE's contractual obligations, and she actually confused or conflated CHE and CHESSM. See M.R. Evid. 602. The statements are properly controverted by CHE.

St. Joseph's Manor is a Maine non-profit corporation, and it is the third largest skilled nursing facility in the State. On December 7, 2009, Ms. Sullivan was hired as St. Joseph's Director of Nursing.

Ms. Sullivan reported to Administrator David Hamlin of Catholic Health East Senior Services Management ("CHESSM"), and subsequently, Roger Ledoux after he became the Administrator of St. Joseph's. Mr. Ledoux, also a CHESSM employee, reported to fellow CHESSM employees Renee Schofield and William Healy. At times, Ms. Sullivan also reported directly to Ms. Schofield.

In November of 2010, discussions of cost cutting with frontline staffing/care givers arose for the first time. Cuts for hours per patient day were mandated. Ms. Sullivan felt that cutting costs would impact residents' health and lead to either negative or potentially negative outcomes for residents. She complained regarding the cost cutting measures to Mr. Hamlin and Mr. Healy.

Ms. Sullivan also had concerns regarding not being able to express her concerns to the Board of Directors. Ms. Sullivan complained to human resources following an incident where she felt her job had been nearly threatened.

In or around September of2011, problems with the admissions process arose. From September or October of2011u..Tltil her resignation in May of2012, Ms. Sullivan repeatedly raised concerns regarding admissions. She complained regarding: the admissions process generally, her belief that St. Joseph's was admitting patients without the necessary paper work or background information, and that St. Joseph's was admitting some patients whose needs she felt could not be met by St. Joseph's.

Karen Nickerson assumed the role of admissions director in March of 2012, and the admissions problems remained after her hiring. Ms. Sullivan repeatedly complained about Ms.

Nickerson, as she thought Ms. Nickerson used improper billing procedures and participated in bullying along with Ms. Schofield.

Ms. Schofield was a clinical consultant from CHESSM who provided services to St. Joseph's in February of2012, and then began to work on site on April19, 2012. Pursuant to Mr. Healy's request, Ms. Schofield prepared an audit and marketing plan for St. Joseph's. Together, Mr. Ledoux and Ms. Schofield completed a master plan to increase revenue.

Ms. Schofield was rude, as she failed to listen to staff, would yell at staff and would refer to staff as stupid. She and Ms. Nickerson bullied the staff. Both Ms. Schofield and Ms. Nickerson were overly critical of Ms. Sullivan, and they would rudely and harshly express their criticism. Ms. Nickerson would send Ms. Sullivan emails advising her how to perform her job. Instead of consulting with Ms. Sullivan, Ms. Schofield met with Ms. Nickerson behind closed doors.

Ms. Sullivan also felt alienated as her concerns were unaddressed, and she complained to Mr. Ledoux regarding Ms. Schofield's behavior. Ms. Sullivan also told Mr. Ledoux that changes in nursing should come from Mr. Ledoux rather than Ms. Nickerson.

In early May 2012, Ms. Sullivan started to be excluded from decision-making processes and some meetings. She was excluded from a meeting between Ms. Schofield, Mr. Ledoux and a nurse manager. where tbe parties di.-;cu.'\Sed tbe tnmsfey ofihenursemanager. Ms. Sullivan was also excluded from meetings regarding admissions. In total, she was excluded from two or three meetings. In May, Ms. Schofield shuffled Ms. Sullivan's admissions responsibilities to Mr. Ledoux. For Ms. Sullivan, in May of2012, St. Joseph's was an uncomfortable place to work.

In a meeting between Mr. Ledoux, Ms. Sullivan, and Ms. Schofield, Ms. Sullivan was accused by Ms. Schofield of not being on board with changes. Ms. Sullivan cried and told Ms. Schofield that she felt Ms. Schofield did not like her, and Ms. Schofield responded by informing

her that it was "ridiculous"; "this is a big girls' game, there's no crying." (SJ's S.M.F. ~ 16.) Ms. Sullivan felt the situation was strange because she had recently been nominated for and received a National Leadership Award.

Because of the poor work environment, issues surrounding the admission's process, her exclusion from meetings, and unwarranted criticism from Ms. Nickerson and Ms. Schofield, Ms. Sullivan wanted to resign. On Friday May 18, Ms. Sullivan tendered her resignationto Mr. Ledoux, however, Mr. Ledoux persuaded Ms. Sullivan to withdraw her resignation.

Ms. Schofield and Mr. Healy (Ms. Schofield's superior) drafted a 30-day performance plan for Ms. Sullivan. On May 21, 2012, Mr. Healy told Ms. Sullivan about the plan, and on May 22, Mr. Healy issued the written plan to Ms. Sullivan. The written performance notice discussed eight areas where Ms. Schofield and Mr. Healy felt Ms. Sullivan's job performance was deficient. The notice gave Ms. Sullivan 30 days to achieve progress in the areas that it covered or face additional disciplinary action potentially including dismissal, but the plan also noted Ms. Sullivan's potential and the support available to Ms. Sullivan. Ms. Sullivan maintains that the deficiencies listed in the written plan were either inaccurate or unwarranted.

Ms. Sullivan complained about the plan to Mr. Ledoux, and she stated that she felt the plan was retaliatory. In her supervisory role, Ms. Sullivan had issued similar plans to employees, and did not consider the plans to be acts of retaliation.

During her tenure at St. Mary's, Ms. Sullivan's pay was never reduced, in fact she received a pay increase, and she was never demoted or transferred.

Ms. Sullivan resigned from her job the day after she received the written notice. Ms. Sullivan felt that she was going to be forced out and fired, so she felt that she needed to resign. After submitting her resignation, but prior to leaving St. Joseph's, Ms. Schofield informed Ms.

Sullivan that she could no longer undertake some of the management-level decisions regarding nursing staff. After a few days, Ms. Schofield instructed Mr. Ledoux to escort Ms. Sullivan out of the building?

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