Sughayer v. Fifth Third Bank, N.A.

CourtDistrict Court, N.D. Illinois
DecidedSeptember 29, 2023
Docket1:20-cv-06327
StatusUnknown

This text of Sughayer v. Fifth Third Bank, N.A. (Sughayer v. Fifth Third Bank, N.A.) is published on Counsel Stack Legal Research, covering District Court, N.D. Illinois primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sughayer v. Fifth Third Bank, N.A., (N.D. Ill. 2023).

Opinion

UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF ILLINOIS EASTERN DIVISION

MANUEL SUGHAYER,

Plaintiff, Case No. 1:20-cv-06327

v. Judge John Robert Blakey FIFTH THIRD BANK, N.A. (f/k/a MB FINANCIAL BANK, N.A.),

Defendant.

MEMORANDUM OPINION AND ORDER Plaintiff sues her former employer, Defendant Fifth Third Bank, N.A., f/k/a MB Financial Bank, N.A., alleging discrimination based upon race, color, religion, and national origin, in violation of the Illinois Human Rights Act (“IHRA”), 775 ILCS 5/1-102 et seq. (Counts I-VIII) and Title VII, 42 U.S.C. § 2000e, et seq. (Counts X-XI).1 Plaintiff also alleges retaliation under the IHRA, 775 ILCS 5/6-101(A) and Title VII, § 2000e, et seq. [6-1]. Defendant moves for summary judgment. [41]. For the reasons explained below, this Court grants Defendant’s motion. I. Factual Background The following facts come from Defendant’s Local Rule 56.1 statement of undisputed facts, [43], Plaintiff’s response to Defendant’s statement of material facts,

1 Plaintiff initially asserted a constructive discharge claim (Count IX) and a Fair Labor Standards Act retaliation claim (Count XII). But this Court dismissed those claims, see [25], [26], so they are no longer at issue. [45], Plaintiff’s statement of undisputed facts, [47], and Defendant’s response to Plaintiff’s statement of undisputed facts, [51]. On January 23, 2012, MB Financial Bank (“MB” or “the Bank”) hired Plaintiff

for the position of Assistant Vice President, Banking Center Manager I (“BCM”) at the Bank’s Tinley Park Branch. [45] ¶ 2. As a BCM, Plaintiff’s primary duties included supervising Branch staff and achieving sales goals. Id. BCMs are assigned an officer rank, such as Assistant Vice President or Vice President. Id. ¶ 3. When the Bank first hired Plaintiff, it assigned Retail Sales Manager Tim Millins as her second level supervisor. Id. ¶ 6. Plaintiff enjoyed a positive and professional working

relationship with Millins and received pay increases every year under his supervision. Id. In July 2013, the Bank promoted Plaintiff to BCM III, and named her the BCM for the Burr Ridge North and Burr Ridge South Branches. Id. ¶ 7. Plaintiff managed these two branches for nearly 7 years. [51] ¶ 11. During this period, Plaintiff also managed the “ProStaff” group of traveling bankers. Id. ¶ 27. While working at MB, Plaintiff received no employee complaints and no corrective actions. Id. ¶ 10.

In March 2016, Esther Grosse, Talent Management at MB, notified Kathryn Drinan, Senior Vice President of Employee Relations, via email, that four employees voluntarily resigned from Plaintiff’s branches within three months. [43] ¶ 8 (Ex. H; I). In that email, Grosse identifies some “common themes” from exit interviews with resigning employees at Burr Ridge, including: (1) lack of training support; (2) lack of coaching and motivation; and (3) lack of input with scheduling and vacations. Id. Grosse informed Drinan that Plaintiff’s then supervisor, Brian Watson, would be working with Plaintiff and Sandra Kilian, Plaintiff’s assistant for both branches, on improving retention during the onboarding phase. Id.

In 2017, the Bank conducted a Holiday Blitz Promotion. [45] ¶ 74. Plaintiff placed second place in the contest. Id. (Ex. FF). Tera Nerko, another BCM in Plaintiff’s region, placed first. Id. This contest was significant because it was a companywide sales contest, including all single branch managers at all regions. [51] ¶ 28. In January 2018, Regional Manager Farah Huber became Plaintiff's direct

supervisor, working under Millins. [45] ¶ 9. Huber, like Plaintiff, identifies as brown and Muslim. Id. During the one year that Huber supervised Plaintiff, they had a positive working relationship, and Plaintiff received a pay increase. Id. ¶ 10. Shortly after Huber became Plaintiff’s supervisor, she began to investigate complaints by multiple employees against Kilian, Plaintiff’s assistant. Id. ¶ 12. Huber testified that multiple employees complained to her directly about Kilian’s unprofessional conduct, which the employees felt “had not been previously addressed”

and remained “an ongoing issue for some time.” [43] ¶ 5. As a BCM, Plaintiff was responsible for ensuring that employees in her Branches treated each other respectfully and professionally, and it was her duty to address unprofessionalism by those who directly reported to her. [45] ¶ 11. At some point during 2018, each of Plaintiff’s employees came to her with complaints against Kilian. [51] ¶¶ 4–5. Plaintiff spoke with each of her team members, advising them that she took the complaints seriously, informing them that she would speak to Huber about the situation, and requesting that they also reach out to Huber. [51] ¶ 7. Plaintiff subsequently reported the concerns about Kilian to Huber. [51] ¶ 6.

When she did, Huber thanked Plaintiff for coming to her, agreed it was a good idea that employees speak to her, and informed her that she would be taking over the investigation. Id. ¶ 8. The parties dispute whether Plaintiff reported the complaints about Kilian to Huber before any of Plaintiff’s direct report employees relayed their concerns to Huber, or whether Huber first heard of the issue from Plaintiff’s direct reports, before Plaintiff came to her. See id. ¶ 6.

Ultimately, Huber took the lead in the investigation of Kilian and interviewed all employees of Plaintiff’s two Burr Ridge Branches. [45] ¶ 12. The investigation uncovered serious misconduct, resulting in Huber issuing Kilian a final warning, and eventually terminating her when her misconduct persisted. [51] ¶ 3. The parties dispute whether Plaintiff, as BCM, owed a duty only to report the complaints to her supervisor, or whether her role obligated her to handle the complaints herself, investigating and issuing a final warning, as Huber did. Id. ¶¶ 6, 9.

In March 2018, Huber and Deidra Smith of Human Resources conducted another investigation, this time into complaints against Veronica Ortiz, another one of Plaintiff’s direct reports. [45] ¶ 15. Ortiz received a final warning for making inappropriate and unprofessional comments. Id. ¶ 16. Huber required each of the employees she supervised, including Plaintiff, to participate in monthly coaching meetings to discuss their sales goals. [51] ¶ 30. From February through June 2018, Plaintiff’s low-cost deposits, certificate of deposits (CDs) and/or net Demand Deposits (DDA) fell short of her sales goals for both

branches, [45] ¶¶ 17–21, and her annual sales goals remained off track. Id.2 At the June 2018 meeting, Huber told Plaintiff that she needed to look at improving business deposits, DDA money market, consumer DDA, and consumer NOW accounts. Id. ¶ 21. Plaintiff showed improvement in some areas by August 2018, and she was at 50% of her annual goal for combined Business Banking for both branches, even though she remained short of her goal on low-cost deposits. [43] ¶ 22.

In June 2018, Plaintiff uncovered deceptive pricing practices by Payroc, a credit card processing provider partly owned by Defendant. [51] ¶ 12. She reported these practices to Stephen Ball, the Head of Business Banking at MB, and her regional manager, Huber. Id. Huber and Plaintiff agreed that Plaintiff should raise the concern directly with Payroc’s President, Adam Oberman. [45] ¶ 41. When Oberman did not promptly resolve the issue, Plaintiff turned to Ball for assistance. Id.

During this process, on July 19, 2018, Plaintiff was accidentally copied on an email chain between Ball and Oberman. Id. ¶ 42. Earlier in the chain, Oberman

Free access — add to your briefcase to read the full text and ask questions with AI

Related

McDonnell Douglas Corp. v. Green
411 U.S. 792 (Supreme Court, 1973)
Espinoza v. Farah Manufacturing Co.
414 U.S. 86 (Supreme Court, 1973)
Anderson v. Liberty Lobby, Inc.
477 U.S. 242 (Supreme Court, 1986)
Abuelyaman v. Illinois State University
667 F.3d 800 (Seventh Circuit, 2011)
David Baron v. City of Highland Park
195 F.3d 333 (Seventh Circuit, 1999)
Colette Luckie v. Ameritech Corporation
389 F.3d 708 (Seventh Circuit, 2004)
Hedrick G. Humphries v. Cbocs West, Inc.
474 F.3d 387 (Seventh Circuit, 2007)
Cortezano v. Salin Bank & Trust Co.
680 F.3d 936 (Seventh Circuit, 2012)
Fischer v. Avanade, Inc.
519 F.3d 393 (Seventh Circuit, 2008)
Gates v. Caterpillar, Inc.
513 F.3d 680 (Seventh Circuit, 2008)
Hobbs v. City of Chicago
573 F.3d 454 (Seventh Circuit, 2009)
Nelson v. Victory Electric Works, Inc.
210 F. Supp. 954 (D. Maryland, 1962)

Cite This Page — Counsel Stack

Bluebook (online)
Sughayer v. Fifth Third Bank, N.A., Counsel Stack Legal Research, https://law.counselstack.com/opinion/sughayer-v-fifth-third-bank-na-ilnd-2023.