Stone v. CareStar, Inc.

CourtDistrict Court, S.D. Ohio
DecidedSeptember 23, 2025
Docket2:23-cv-03520
StatusUnknown

This text of Stone v. CareStar, Inc. (Stone v. CareStar, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Stone v. CareStar, Inc., (S.D. Ohio 2025).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF OHIO EASTERN DIVISION

BRENDA STONE,

Plaintiff,

v. Case No. 2:23-cv-3520

Judge Edmund A. Sargus, Jr.

CARESTAR, INC., Magistrate Judge Elizabeth P. Deavers

Defendant.

OPINION AND ORDER This matter is before the Court on Defendant CareStar, Inc.’s Motion for Summary Judgment (ECF No. 16). Plaintiff Brenda Stone responded in opposition (ECF Nos. 19, 20) and CareStar replied in support (ECF No. 21). For the reasons below, the Court GRANTS IN PART and DENIES IN PART CareStar’s Motion for Summary Judgment. BACKGROUND

This case arises out of Defendant CareStar, Inc.’s decision to terminate Plaintiff Brenda Stone’s employment after Ms. Stone returned to work from leave taken pursuant to the Family and Medical Leave Act (“FMLA”). I. Ms. Stone’s Role at CareStar CareStar is a regional company that provides case management services to individuals with chronic health conditions, complex healthcare challenges, and disabilities. (ECF No. 16-5, ¶ 2.) CareStar aims to help clients remain safely in their homes or other community settings and live as independently as possible. (Id.) CareStar employs licensed professionals, including social workers and registered nurses, to provide care to its clients. (Id.) From November 2004 to October 2022, Ms. Stone worked as a case manager at CareStar. (Stone Dep., ECF No. 14, PageID 96, 141, 7:20–22, 52:8–12.) Ms. Stone is a licensed independent social worker with a master’s degree in clinical social work and a bachelor’s degree in psychology. (Id., PageID 97, 8:18–23; ECF No. 20-17.) In her role as case manager, Ms. Stone cared for clients who were part of the Ohio Home Care Waiver program, a program associated with Medicaid. (Stone Dep., ECF No. 14, PageID 98, 9:2–9; Christman Dep., ECF No. 15, PageID 179, 47:21–

48:9.) She was responsible for monitoring those clients’ health, staying in regular contact with them, ensuring they received proper services, and helping them work with providers. (Stone Dep., ECF No. 14, PageID 98, 9:2–9; Christman Dep., ECF No. 15, PageID 179, 47:3–48:9.) CareStar contracts with Medicaid to provide services to clients in the Ohio Home Care Waiver program. (ECF No. 16-5, ¶ 3.) To comply with this contract, CareStar requires case managers to follow protocols and guidelines when working with clients. (Id. ¶¶ 3–4.) For example, CareStar has rules on how often case managers must contact and visit clients and how detailed those interactions must be. (Id.) Case managers must also properly document their communications and attempted communications with clients. (Id.) II. Ms. Stone’s FMLA Leave

In 2022, Ms. Stone’s parents experienced serious health concerns. (Stone Dep., ECF No. 14, PageID 108–09, 19:25–20:12.) Ms. Stone’s stepfather suffered a series of strokes and became incapacitated, and Ms. Stone’s mother was unable to care for him because she also experienced health problems around the same time. (Id.) On June 8, 2022, Ms. Stone told her supervisor, Cariel Christman, that her parents were experiencing health issues and that she would likely need to take FMLA leave to care for them. (ECF No. 19-7, ¶ 53.) Ms. Stone also reached out to human resources to inquire about FMLA leave on June 14, 2022. (Id. ¶ 55.) Ms. Stone applied for FMLA leave on July 12, 2022, and received approval shortly thereafter. (Id. ¶¶ 67–68.) Ms. Stone took FMLA leave from July 25, 2022, to October 14, 2022. (Id. ¶¶ 73, 76.) III. CareStar’s Termination of Ms. Stone’s Employment On June 9, 2022, the day after Ms. Stone told Ms. Christman she would likely need to take FMLA leave, Ms. Christman raised concerns about Ms. Stone’s performance to the human resources department at CareStar. (ECF No. 16-5, ¶ 17; Christman Dep., ECF No. 15, PageID

199–200, 129:24–130:10.) CareStar memorialized those concerns in a written warning and issued the warning to Ms. Stone on June 17, 2022. (ECF No. 16-2.) The warning identified the following problems: incomplete notes about communications with clients, logging contacts with clients even though the requisite information had not been exchanged, and conducting telephone contacts and home visits on the same day. (Id.) This was the second time Ms. Stone had been disciplined in her seventeen years at CareStar. (ECF No. 19-6, PageID 326.) In 2012, Ms. Stone received a written warning for similar conduct, i.e., failing to document client contacts in accordance with CareStar’s guidelines. (ECF No. 19-2.) CareStar discovered more deficiencies with Ms. Stone’s performance while she was on FMLA leave and terminated her employment on October 26, 2022, nine days after she returned

from leave. (ECF No. 16-5, ¶¶ 22–28; ECF No. 19-7, ¶ 89; Christman Dep., ECF No. 15, PageID 207, 159:9–160:14.) CareStar states that it terminated Ms. Stone primarily due to her untimely, inaccurate, and incomplete client communication notes. (ECF No. 16-4.) But Ms. Stone contends that these errors are common among case managers and can be caused by technological issues. (Stone Dep., ECF No. 14, PageID 113, 24:19–25:6; Christman Dep., ECF No. 15, PageID 202, 138:15–139:9.) CareStar also cited Ms. Stone’s failure to (1) document attempts to secure providers for clients, (2) update service plans, and (3) initiate, document, and review health and safety plans as reasons for her termination. (ECF No. 16-4.) CareStar alleges that inaccurate note entries, such as logging client contacts that did not occur or logging client contacts on the wrong date, can jeopardize a client’s health and cause CareStar to bill the Ohio Department of Medicaid incorrectly. (ECF No. 16-5, ¶¶ 8–10.) CareStar contends that it could lose its contract with Medicaid for improper billing practices and that it has

a “zero-tolerance policy” for case managers who bill Medicaid for services they did not provide, which CareStar argues Ms. Stone did here. (Id. ¶¶ 6, 31.) IV. Procedural Background Ms. Stone sued CareStar after receiving a Right to Sue letter from the Equal Employment Opportunity Commission. (ECF No. 1, ¶ 8; ECF No. 1-2.) Her Complaint alleges three causes of action against CareStar. Under Counts I and II, Ms. Stone claims that CareStar’s decision to terminate her employment constitutes age discrimination in violation of Section 4112.02 of the Ohio Revised Code and the Age Discrimination in Employment Act (“ADEA”), respectively. (ECF No. 1, ¶¶ 32–54.) Under Count III, Ms. Stone claims that CareStar’s decision to terminate her employment constitutes retaliation in violation of the Family and Medical Leave Act. (Id.

¶¶ 55–66.) STANDARD OF REVIEW

Summary judgment is appropriate when “there is no genuine dispute as to any material fact and the movant is entitled to judgment as a matter of law.” Fed. R. Civ. P. 56(a). The movant has the burden of establishing there are no genuine issues of material fact, which may be achieved by demonstrating the nonmoving party lacks evidence to support an essential element of its claim. Celotex Corp. v. Catrett, 477 U.S. 317, 322–23 (1986); Barnhart v. Pickrel, Schaeffer & Ebeling Co., 12 F.3d 1382, 1388–89 (6th Cir. 1993). The burden then shifts to the nonmoving party to “set forth specific facts showing that there is a genuine issue for trial.” Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 250 (1986) (quoting Fed. R. Civ. P. 56).

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Stone v. CareStar, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/stone-v-carestar-inc-ohsd-2025.