Stollenwerk v. Tri-West Health Care Alliance

254 F. App'x 664
Court of Appeals for the Ninth Circuit·Decided November 20, 2007·No. No. 05-16990·Published·Cited by 16 cases

Opinion

MEMORANDUM **

Plaintiffs Stollenwerk, DeGatica and Brandt (collectively, “Plaintiffs”) appeal the district court’s grant of summary judgment to Defendant Tri-West Health Care Alliance (“Tri-West”) on Plaintiffs’ claims that Tri-West negligently failed to secure their personal information maintained on Tri-West’s computers. During a December 14, 2002 burglary at Tri-West’s headquarters, computer servers containing hard drives with Tri-West’s customers’ personal information—including names, addresses, and social security numbers— were stolen. Stollenwerk and DeGatica claim damages in the form of credit monitoring insurance they purchased after the burglary. Brandt claims damages suffered after his personal information was used in six identity theft incidents. We affirm the grant of summary judgment with regard to DeGatica and Stollenwerk’s claims, and reverse and remand with regard to Brandt’s claim.

Plaintiffs also ask us to certify the general question of the availability of credit monitoring damages under Arizona law to the Arizona Supreme Court. As discussed below, our view of Plaintiffs’ claims is such that the answer to this question would not be dispositive of the case. As the Arizona Supreme Court’s jurisdictional requirements for certified questions are, therefore, not met, Ariz.Rev.Stat. Ann. § 12-1861, we deny Plaintiffs’ certification request.

I. DeGatica and Stollenwerk

DeGatica and Stollenwerk do not claim harm from any actual misuse of their personal information. The district court ruled that, even assuming that an Arizona court would apply case law allowing damages for pre-harm medical monitoring, see, e.g., Burns v. Jaquays Mining Corp., 156 Ariz. 375, 752 P.2d 28, 33 (Ariz.Ct.App.1987), to [666] exposure of personal information, Stollenwerk and DeGatiea failed to produce evidence to overcome summary judgment on such a claim. We agree.

Under the medical monitoring cases, individuals who have been exposed to potentially harmful substances but have no presently detectable illnesses may recover the costs of future medical surveillance by showing “through reliable expert testimony,” (1) the “significance and extent of exposure,” (2) the “toxicity of [the contaminant], [and] the seriousness of the [harm] ... for which the individuals are at risk,” and (3) the “relative increase in the chance of ... [the harm] in those exposed,” such that (4) “monitor[ing] the effects of exposure ... is reasonable and necessary.” Burns, 752 P.2d at 33, quoting Ayers v. Township of Jackson, 106 N.J. 557, 525 A.2d 287, 312 (1987). Even if one applies a similar standard to determine the availability of damages for the cost of credit monitoring in instances of exposure of personal information, Stollenwerk and DeGatica fail to produce sufficient evidence to overcome summary judgment as to all elements of such a claim.1

Plaintiffs have produced evidence of neither significant exposure of their information nor a significantly increased risk that they will be harmed by its misuse. The only proof of exposure they have offered is the burglary itself. However, a range of hardware was taken, not just the servers containing customers’ personal information; Stollenwerk and DeGatiea have offered no evidence the thieves had any interest in their personal information, rather than just the hardware.

A claim for medical monitoring damages requires evidence of direct toxic exposure that by itself creates a significantly increased risk of later illness. See, e.g., Theer v. Philip Carey Co., 628 A.2d at 733 (finding monitoring damages only available where increased risk of illness is directly and specifically related to exposure). Here the thieves could use the information only by taking further steps after stealing the servers, and the risk they would do so, given the nature of the theft, was low.

Moreover, Plaintiffs failed to show that the damages for which they seek compensation, the cost of “Premium Credit Monitoring,” a service their expert described as including “Daily Alerts” of credit-related activities, “Identity Fraud” and “Lost Wage” insurance, and “Personalized Victim Care,” are reasonable and necessary on the evidence they have submitted. Tri-West urged Plaintiffs to have the three major credit agencies supply them with their credit reports for review, and place a fraud alert in their files. But TriWest also informed Plaintiffs that they could do this free of charge. In the case of two of the credit agencies, these services were renewable at no cost for up to seven years, the period of time that Plaintiffs’ own expert stated that Plaintiffs faced an increased risk of identity fraud.

Plaintiffs’ expert opined that “[i]t is reasonable and necessary for [Plaintiffs] ... to procure ‘Premium Credit Monitoring’ to significantly minimize their risk and the [667] monetary value of their identity fraud risk.” He did not indicate, however, why it was necessary, given that Plaintiffs could place fraud alerts with the major credit agencies and receive copies of their credit reports free of charge, or whether it was reasonable to do so, given that free precautionary measures were available and the risk that the thieves would engage in identity fraud was so low.

A key rationale for awarding medical monitoring damages in the absence of present harm is to ensure that the cost of testing does not prevent plaintiffs from receiving increased medical surveillance that is of actual benefit to them. Compare Ayers, 525 A.2d at 811 (medical monitoring damages ensure that “lack of reimbursement will [not] ... deter” plaintiffs from “seek[ing] medical surveillance”), with DeStories, 744 P.2d at 711 (monitoring damages not available where plaintiffs fail to show value of increased testing over “what would normally have been prudent for them based on their individual circumstances”). Here, there has been no showing that a normally prudent person in these circumstances would have taken precautions beyond the free services Tri-West suggested. The expert evidence, which does not mention or account for the availability of these free services, is entirely too conclusory to establish that a reasonable person faced with Stollenwerk’s level of risk of identity theft would incur significant monitoring costs rather than take advantage of these services.

We conclude that the district court was correct in holding that even if an Arizona court were to apply the standard it has adopted in medical monitoring cases, summary judgment on DeGatica and Stollenwerk’s claims would still be appropriate.

II. Brandt

Brandt produced evidence from which a jury could infer a causal relationship between the theft of the hard drives and the incidents of identity fraud he suffered following the Tri-West burglary. We therefore reverse the grant of summary judgment as to his negligence claim.

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Stollenwerk v. Tri-West Health Care Alliance, 254 F. App'x 664 (9th Cir. 2007).

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