Stewart Glass & Mirror, Inc. v. U.S. Auto Glass Discount Centers, Inc.

200 F.3d 307
Court of Appeals for the Fifth Circuit·Decided February 3, 2000·No. 98-41110·Published·Cited by 1 cases

Opinion

200 F.3d 307 (5th Cir. 2000)

STEWART GLASS & MIRROR, INC., ET AL., Plaintiffs,
STEWART GLASS & MIRROR, INC.; TEXAS MOBIL AUTO GLASS, INC.; RLJ, INC., doing business as A-1 Glass Co.; FREDDY'S AUTO GLASS & MIRROR, INC.; NEDERLAND GLASS CO., INC.; LONE STAR GLASS, INC.; AUTO GLASS SPECIALISTS, INC.; ALAMO GLASS OF PORT ARTHUR, INC.; RAY GLASS COMPANY, INC., Plaintiffs-Appellants,
v.
U.S. AUTO GLASS DISCOUNT CENTERS, INC., ET AL., Defendants,
U.S. AUTO GLASS DISCOUNT CENTERS, INC.; SAFELITE GLASS CORP.; HARMON GLASS COMPANY, INC.; WINDSHIELDS AMERICA, INC.; USA GLAS, INC., Defendants-Appellees.

No. 98-41110

IN THE UNITED STATES COURT OF APPEALS, FIFTH CIRCUIT

January 6, 2000
Rehearing Denied Feb. 3, 2000.

[Copyrighted Material Omitted]

Appeal from the United States District Court for the Eastern District of Texas

Before POLITZ, DeMOSS, and BENAVIDES, Circuit Judges.

BENAVIDES, Circuit Judge:

Appellants, eight independent, Texas-based auto repair shops engaged in the business of repairing and replacing auto glass and residential and commercial flat glass, appeal from the district court's grant of summary judgment to appellees, two competitors not based in Texas but also competing in the Texas auto-glass repair market, on several claimed violations of the anti-trust laws, as well as a claim sounding in Texas tort law based on intentional interference with contract.1 Because we find that the appellants havefailed to raise any genuine issues of material fact in support of their claims, we affirm.

I. Background

Appellants and appellees are primarily engaged in the same enterprise: the replacement and repair of automobile glass. Appellants are small, independent shops, incorporated and doing business in the State of Texas. Appellees are much larger, nationally organized corporations engaged in the automobile glass repair and replacement business nationwide.

It is undisputed that each appellees' glass repair business is divided into two primary segments: company-owned glass repair shops and a glass repair network. It is the ownership and operation of the network component of appellees' business of which appellants complain.

The networks were designed and instituted to perform a function demanded by the primary buyer of automobile glass repair services: insurance companies. As a large segment of the auto-insurance market relates to the replacement of auto glass, the insurance companies began to demand more efficient means to fulfill the needs of their policy-holders, while simultaneously reducing costs by centralizing claims handling and payment processing. The networks were designed to fill this demand.

The networks all function similarly. Periodically, the network companies bid for the right to enter into regional or national agreements with insurers to provide a claims management network service to the insurer's policy-holders.2 Once a bid is secured, the network company must maintain an 800 number call-processing center to receive and process calls from insureds seeking auto glass repair services.3 While the networks operate under the guise of the insurance company, they are in fact owned and maintained by the network companies - appellees in this matter.

The appellee-network companies each own individual glass shops capable of performing repair work. However, no network's shops alone are capable of providing the nationwide coverage demanded by insurance companies. As such, network companies negotiate separate contracts with independent shops across the nation. These contracts are non-exclusive, and many independent shops choose to join multiple networks. Each shop individually negotiates the price at which it will provide services - usually determined based on the relevant region of the country and the respective prices insurance companies are willing to pay for the services offered. Once under contract, the network affiliate independent shops agree to accept work from the networks at the pre-arranged price.

It is also undisputed that subcontracting arrangements exist between network-owned glass shops and competing networks. The contracts are negotiated in the same manner contracts with independent shops are formed. This subcontracting situation reflects the reality that any given network cannot otherwise guarantee national coverage as demanded by the insurance companies.

When a policy-holder telephones his respective insurer requesting service, a customer service representative from the insurer's contracted network call center reads from an insurer-approved scriptconcerning the policy-holder's options. The policy-holder will then be informed of the location of several network owned or affiliated shops under contract to perform the repair work. The policy-holder will also be asked whether he has a preference as to the shop he would like to use. If the policy-holder has a preference, he is always free to use that shop, and the network respects that choice. Typically, however, policy-holders are encouraged to utilize network affiliated shops.

Once the work is performed, the policy-holder remits the amount of his deductible to his selected repair shop. The network then pays the remaining fee due to the affiliated shop under the pre-negotiated contract. As the final step in this process, the network bills the insurance company according to the terms of the existing agreement.

Network companies only benefit from this arrangement when the price negotiated between the network and the insurance company exceeds the price negotiated between the network and the affiliate. While this is most often the case, in some instances networks are required to maintain contracts with independent shops at prices which exceed the insurance companies contracted price, in order the meet the demands for nationwide coverage. The usual positive difference between the two prices negotiated by the network represent the costs associated with maintaining and operating the network call center. Any money earned in excess is profit for the network. While networks obviously have a financial incentive to negotiate prices with affiliated shops that will allow for this profit, the relationship is also driven by the need for the networks to offer comprehensive regional or national coverage, in order to secure insurance contracts in the first instance.

Appellees are not the only companies that own and maintain networks in response to this demand from insurance companies. There are several national networks performing the same function not named as defendants in this matter. One such network, known as LYNX, is operated by a large glass manufacturer, PPG. As PPG does not own any glass shops, all members of the LYNX network are independent shops, including all but one of the appellants in this matter. Each network competes for insurance contracts, and each, including LYNX, appear to have secured insurance-contracted business.4

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Stewart Glass & Mirror, Inc. v. U.S. Auto Glass Discount Centers, Inc., 200 F.3d 307 (5th Cir. 2000).

200 F.3d 307 (Stewart Glass & Mirror, Inc. v. U.S. Auto Glass Discount Centers, Inc.) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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