Steele v. Mutual of Omaha Insurance Company

CourtDistrict Court, D. Nebraska
DecidedJune 12, 2025
Docket8:24-cv-00300
StatusUnknown

This text of Steele v. Mutual of Omaha Insurance Company (Steele v. Mutual of Omaha Insurance Company) is published on Counsel Stack Legal Research, covering District Court, D. Nebraska primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Steele v. Mutual of Omaha Insurance Company, (D. Neb. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEBRASKA

BEATRICE SHIRLEY WILLIAM STEELE, 8:24CV300 Plaintiff,

vs. MEMORANDUM AND ORDER

MUTUAL OF OMAHA INSURANCE COMPANY, ROBERT GRANT, and DIANA M. WHITE,

Defendants.

Plaintiff Beatrice Shirley William Steele filed her Complaint, Filing No. 1, on June 5, 2024, in the United States District Court for the Southern District of New York, and the case was transferred to this Court on July 31, 2024, see Filing Nos. 2 & 3. Plaintiff has been given leave to proceed in forma pauperis. Filing No. 9. The Court now conducts an initial review of Plaintiff’s Complaint to determine whether summary dismissal is appropriate under 28 U.S.C. § 1915(e)(2). I. SUMMARY OF COMPLAINT Plaintiff, a citizen of New York, brings this suit alleging the defendants violated 41 U.S.C. § 6503 regarding “Public Contract.” Filing No. 1 at 2. Plaintiff names as defendants Mutual of Omaha Insurance Company (“Mutual”) located in Omaha, Nebraska; Robert Grant (“Grant”), a “Select Quote Insurance Services” agent located in San Francisco, California; and Diana M. White (“White”), a “Claims Analyst” who works at Mutual’s Omaha office. Id. at 3–4. The following facts are drawn from the Complaint and its attachments.1 In December 2023, Plaintiff signed up for an insurance policy that she alleges covered critical illness with a rider for heart attack and stroke benefits. Id. at 5, 8, 11–13. The application for the insurance policy includes the defendant Grant’s electronic signature and lists him as the “producer.” Id. at 12. Plaintiff filed a claim in January 2024, after learning that she had “a second tumor that needed gamma ray surgery.” Id. at 8 (spelling corrected). After Mutual spent five months reviewing Plaintiff’s medical records, Mutual denied her claim because Plaintiff does not have cancer. Plaintiff agrees she does not have cancer, but she does “have a critical illness” for which she claims she has coverage. Id. at 5. Liberally construed, Plaintiff had two phone calls regarding Mutual’s denial of her claim on June 4, 2024, and June 5, 2024. Id. Plaintiff spoke with one of the defendants, likely White,2 who informed Plaintiff “that I didn’t include that I have heart disease that was one reason for denial which I don’t have.” Id. Plaintiff further contends that the application White sent me for reason of being denied didn’t have any marks besides critical illness nor were pages on the second application filled out either. Then she states had they know this it would have been terminated. Had they had a phone call to establish the insurance policy [illegible] to listen they would hear clearly I answered correctly all questions and he then approved and they have been collecting insurance payments monthly.

Id. at 6.

1 The Court quotes from the hand-written portions of the Complaint verbatim. All spelling, grammar, and punctuation are as in the original unless otherwise noted.

2 Plaintiff refers to this defendant as “she.” See Filing No. 1 at 5–6. The two individual defendants are Diana White and Robert Grant. The Court assumes for the purpose of this order that Plaintiff spoke with White. Attached to the Complaint is a letter written by White and dated June 4, 2024, informing Plaintiff of Mutual’s denial of her claim. Id. at 26–28. White states that Mutual’s investigation of Plaintiff’s claim revealed she had past medical history related to her brain tumors and heart disease, but Plaintiff answered “no” to two questions in her insurance application regarding past diagnoses, treatment, or testing “for which a medical professional has not ruled out cancer” and “for any disease, disorder or abnormality of the heart or blood vessels.” Id. at 26, 30. White wrote: Based on this information, [Mutual] determined that the answer on the application was answered incorrectly. Had we been aware of these facts at the time the policy and rider was applied for, it would not have been issued. The policy, therefore, is being rescinded. This means it is considered to have never been in force, effective the issue date. A refund of premium will be sent by our Premium Services Department. No claims are payable.

Id. at 26. White further informed Plaintiff that her diagnosis related to her brain tumors “does not meet the definition of cancer” because her “medical records did not support any diagnosis of cancer as this is not considered malignant” and, thus, Plaintiff was not entitled to payment for any cancer benefits under her policy. Id. at 27. Plaintiff filed an appeal of the denial of her claim on June 4, 2024. Id. at 9, 15. As the Court understands it, Plaintiff contends that the copy of her insurance application sent with White’s claim denial letter does not match the copy of the application Plaintiff received in the mail when she first obtained the policy. Specifically, Plaintiff alleges her copy of the application shows she obtained coverage for both cancer and critical illness,3 see Id. at 11–13, while

3 The Court notes that Plaintiff provided only a photo of the first page of her copy of the application, as opposed to a copy of the actual document, which shows an “x” marked next to both “Lump Sum Cancer” and “Lump Sum Critical Illness” in the “Product” section. See Filing No. 1 at 11, 13. Interestingly, the instructions for the “Product” section state “[s]elect only one” and the “x” next to the the copy sent by White does not contain a check mark showing that Plaintiff’s policy includes the critical illness coverage, see Id. at 29. Plaintiff, thus, asserts she has critical illness coverage and this coverage applies to her claim. Id. at 5. As relief, Plaintiff “would like the courts to administer [illegible] my 20,000 policy insurance [illegible] payment and relief of 1 million dollars.” Id. at 6. On February 25, 2025, Plaintiff filed correspondence which the Court docketed as a supplement. Filing No. 11. In the supplement, Plaintiff describes issues with dental insurance coverage she obtained in late 2024, and pays for, through her employer and what she believes is a retaliatory denial of benefits under that dental insurance plan. Plaintiff asks the Court to “take this letter into consideration.” Id. at 2. The Court has reviewed the letter and cannot discern any relevance between its contents and the claims asserted in Plaintiff’s Complaint or the defendants named therein. Accordingly, Plaintiff’s letter/supplement will not be discussed further. II. APPLICABLE LEGAL STANDARDS ON INITIAL REVIEW The Court is required to review in forma pauperis complaints to determine whether summary dismissal is appropriate. See 28 U.S.C. § 1915(e). The Court must dismiss a complaint or any portion of it that states a frivolous or malicious claim, that fails to state a claim upon which relief may be granted, or that seeks monetary relief from a defendant who is immune from such relief. 28 U.S.C. § 1915(e)(2)(B). Pro se plaintiffs must set forth enough factual allegations to “nudge[] their claims across the line from conceivable to plausible,” or “their complaint must be dismissed.” Bell Atlantic Corp. v. Twombly, 550 U.S. 544, 569-70 (2007); see also Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (“A claim has facial

selection for “Lump Sum Critical Illness” does not appear identical to the other “x” marks used in the application. See id.

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Bluebook (online)
Steele v. Mutual of Omaha Insurance Company, Counsel Stack Legal Research, https://law.counselstack.com/opinion/steele-v-mutual-of-omaha-insurance-company-ned-2025.