Stark v. KeyCorp

CourtDistrict Court, N.D. Ohio
DecidedMay 4, 2021
Docket1:20-cv-01254
StatusUnknown

This text of Stark v. KeyCorp (Stark v. KeyCorp) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Stark v. KeyCorp, (N.D. Ohio 2021).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OHIO EASTERN DIVISION

GREGORY STARK, et al., CASE NO. 1:20-CV-01254

Plaintiffs, -vs- JUDGE PAMELA A. BARKER

KEYCORP, et al., MEMORANDUM OF OPINION AND Defendants. ORDER

This matter comes before the Court upon the Motion to Dismiss the Amended Complaint (“Motion to Dismiss”) of Defendants KeyCorp (“Key”) and the Trust Oversight Committee (the “Committee”) (collectively, “Defendants”). (Doc. No. 19.) Plaintiffs Gregory Stark, William Gaff, Michael Lewin, Kimberly Zahr, and Dwight Kurek (collectively, “Plaintiffs”) filed a brief in opposition to Defendants’ Motion to Dismiss on November 4, 2020, to which Defendants replied on December 4, 2020. (Doc. Nos. 21, 23.) For the following reasons, Defendants’ Motion to Dismiss (Doc. No. 19) is GRANTED IN PART and DENIED IN PART. I. Background a. Factual Allegations i. The Plan Key is a bank-based financial services company headquartered in Cleveland, Ohio. (Doc. No. 17 at ¶ 24.) Through its subsidiaries, including KeyBank National Association (“KeyBank”), Key provides a wide array of banking, investment, and financial services across the country. (Id.) In 1979, Key established its 401(k) Savings Plan (the “Plan”). (Id. at ¶ 17.) The Plan is a defined contribution plan, meaning participants’ benefits are limited to the value of their own investment accounts, which is determined by the market performance of employee and employer contributions, less expenses. (Id. at ¶¶ 4, 18.) Key’s employees have the option to invest in the Plan on a tax-deferred basis. (Id. at ¶ 22.) Key also matches employees’ contributions to their accounts under certain circumstances. (Id. at ¶¶ 22, 45 n.9.) Plan participants may only invest among the investment options on the Plan’s investment menu, which are selected by the fiduciaries of the Plan. (Id. at ¶ 23.) One of the fiduciaries of the

Plan is Key, which is the plan sponsor and administrator and has ultimate decision-making authority with respect to the management and administration of the Plan and the Plan’s investments. (Id. at ¶¶ 25-26.) Key also has designated the Committee to assist with the administration of the Plan. (Id. at ¶ 29.) The Committee has the duty to select, monitor, evaluate, and modify the Plan’s investments, subject to the ultimate oversight and discretion of Key. (Id.) Key is responsible for appointing and removing Committee members. (Id. at ¶ 83.) The Committee and its members also are fiduciaries of the Plan. (Id. at ¶¶ 29-30.) From 2014 to 2018, the Plan has had between 21,000 and 29,000 participants and between $1.8 billion and $2.9 billion in assets, making it one of the 300 largest defined contribution plans in the United States out of more than 650,000. (Id. at ¶¶ 21, 43.) Plaintiffs either presently participate

in the Plan or were participants in the Plan at various points in time from 1998 to the present. (Id. at ¶¶ 12-16.) ii. Administrative Fees Defined contribution plans typically engage vendors to provide administrative services necessary for the operation of a plan, such as recordkeeping, trustee, and custodial services. (Id. at ¶

2 40.) Providing for these administrative services is one of a plan’s largest expenses, although the costs of these services are typically borne by the plan participants. (Id. at ¶¶ 40-41.) Generally, service providers charge plans for recordkeeping and related administrative services either on a per-participant fee basis (a fee based on the number of participants in the plan) or as an asset-based fee (a fee based on a percentage of the total assets in the plan). (Id. at ¶ 41.) Asset- based fee arrangements are more common for smaller defined contribution plans, which have less

leverage to negotiate how services are charged. (Id.) Conversely, plans with large numbers of participants can take advantage of economies of scale to negotiate lower per-participant administrative fees. (Id. at ¶ 43.) In addition, among larger plans, the market for recordkeeping and related administrative services is highly competitive, with many vendors equally capable of providing a high-level of service. (Id. at ¶ 42.) Accordingly, vendors vigorously compete for business by offering the best price. (Id.) As a result of such competition, recordkeeping and related administrative fees have declined in defined contribution plans over time. (Id.) Between 2006 and 2016, recordkeeping and related administrative costs in the marketplace have dropped by approximately 50% on a per-participant basis. (Id.) Alight Financial Solutions LLC and its predecessors (“Alight”) provided administrative services for the Plan from 2003 until 2020. (Id. at ¶¶ 12 n.1, 44.)1 Alight also administers Key’s

pension and retiree medical plans and has played an integral role in setting up and administering KeyBank’s online HR portal through which all employee benefits are managed, among other things.

1 Key switched to using Fidelity Investments as a recordkeeper on July 1, 2020, less than a month after the original Complaint was filed. (Doc. No. 17 at ¶ 44 n.7.) 3 (Id. at ¶ 44.) The costs of providing these pension plan, medical plan, and HR services are Key’s responsibility and are not borne by the Plan or its participants. (Id.) The Plan’s fee disclosures from 2015, 2016, 2019, and 2020 show that eligible participants in the Plan were charged $63 per year for Alight’s recordkeeping and related administrative services. (Id. at ¶ 45.) A rigorous benchmarking analysis or request for proposal would have revealed that the Plan could have obtained the same services at a lower cost. (Id. at ¶ 46.) Specifically, a similarly

sized plan could have obtained comparable recordkeeping and related administrative services in terms of scope and quality for approximately $30 to $40 per participant from vendors such as Vanguard, Fidelity, or Alight, among others. (Id. at ¶ 45.) iii. Managed Account Fees In addition to hiring administrative service providers, plans also may hire a managed account provider that participants can elect to manage their accounts for an additional fee. (Id. at ¶ 48.) To provide a managed account service to plan participants, a plan sponsor can directly contract with a managed account provider or can use an intermediary service provider, such as the plan’s recordkeeper, who then employs a managed account provider as a sub-adviser. (Id. at ¶ 49.) From 2010 until 2014, the Plan directly contracted with Financial Engines to serve as its

managed account provider. (Id. at ¶ 53.) In 2014, the Plan started using its recordkeeper, Alight, as an intermediary who then employed Financial Engines as a sub-adviser. (Id.) Alight served as the intermediary until July 1, 2020, when Defendants switched recordkeepers. (Id.) Participants who elected to have their accounts managed by Alight and Financial Engines were charged an additional fee based on the value of their accounts. (Id. at ¶ 54.) Those participants incurred a fee of 0.60% of

4 assets up to $100,000, 0.45% of assets between $100,001 and $250,000, and 0.30% of assets greater than $250,000. (Id.)2 These fees were higher than what Alight charged other plans for identical managed account services from Financial Engines. (Id.) For example, in 2015, the JCPenney 401(k) Savings Plan also used Alight as a recordkeeper, but paid less for the same Financial Engines managed account service: 0.35% of assets up to $100,0000, 0.25% of assets between $100,001 and $250,000, and 0.10% of

assets greater than $250,000. (Id. at ¶ 55 (table)). The Caterpillar 401(k) Retirement Plan’s managed account fees in 2016 were similar: 0.40% of assets up to $100,000, 0.30% of assets between $100,001 and $250,000, and 0.20% of assets greater than $250,000.

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