Sprentall v. Beacon Health Options, Inc.

CourtDistrict Court, S.D. New York
DecidedMarch 19, 2021
Docket1:20-cv-01703
StatusUnknown

This text of Sprentall v. Beacon Health Options, Inc. (Sprentall v. Beacon Health Options, Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sprentall v. Beacon Health Options, Inc., (S.D.N.Y. 2021).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK

SARAH SPRENTALL and BARBARA TEFFT, ORDER Plaintiffs, 20 Civ. 1703 (PGG) - against -

BEACON HEALTH OPTIONS, INC.,

Defendant.

PAUL G. GARDEPHE, U.S.D.J.: In this breach of contract action, Plaintiffs Sarah Sprentall and Barbara Tefft seek reimbursement for medical expenses pursuant to an insurance plan offered by Defendant Beacon Health Options, Inc. (“Beacon”). (Am. Cmplt. (Dkt. No. 15)) Beacon has moved to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6). (Dkt. No. 29) For the reasons stated below, Defendant’s motion will be denied. BACKGROUND

Plaintiff Tefft is a retired New York State employee and a participant in the New York State Health Insurance Program (“NYSHIP”). Plaintiff Sprentall is Tefft’s daughter. (Am. Cmplt. (Dkt. No. 15) ¶¶ 7-8) At all relevant times, Sprentall was an eligible dependent entitled to coverage under the NYSHIP. (Id. ¶ 9) As a result of their participation in the NYSHIP, Tefft and Sprentall are enrolled in the Empire Plan’s Mental Health and Substance Abuse Program (the “MHSA Program”), which provides insurance coverage for mental health care and substance abuse care to enrollees in the NYSHIP and their eligible dependents.1 (Certificate (Dkt. No. 29-3) at 8, 89; Am. Cmplt. (Dkt. No. 15) ¶ 9)2 Beacon is the administrator of the MHSA Program. (Certificate (Dkt. No. 29-3) at 89; Am. Cmplt. (Dkt. No. 15) ¶¶ 10-11) According to Plaintiffs, Beacon is responsible for providing (1) “comprehensive coverage for mental health and substance abuse,” including

“inpatient psychiatric care and aftercare,” and “[a]lternatives to inpatient care[,] such as certified residential treatment facilities”; and (2) “reimbursement for 80% of the reasonable and customary charges for covered services or actual billed services subject to a $1,000 deductible and a $3,000 co-insurance payment,” with 100% reimbursement of reasonable and customary charges for covered services after the deductible and co-insurance have been satisfied. (Id. at 89, 96-97, 100; Am. Cmplt. (Dkt. No. 15) ¶¶ 10-12) In January 2018, Sprentall “was admitted to the Ca[yu]ga Medical Center [(“Cayuga”)] . . . for her fourth acute psychiatric inpatient stay of two consecutive months duration.” (Am. Cmplt. (Dkt. No. 15) ¶ 14) “Beacon approved coverage for each admission,

totaling approximately 13 weeks over 11 months.” (Id. ¶ 15) “On February 19, 2018, Beacon approved the pre-authorization for [Sprentall] to receive treatment at Heritage Residential Community (‘Heritage’), a residential treatment center (‘RTC’) in Provo, Utah” “that provides schooling and intensive mental health treatment” for adolescents at “a campus-like facility.” (Id. ¶¶ 16, 22) Plaintiffs arranged travel and scheduled

1 Plaintiffs contend that the benefit plans at issue are not covered by the Employee Retirement Income Security Act (“ERISA”) (see id. ¶ 13), and Beacon has not disputed that assertion. 2 The page numbers referenced in this Order correspond to the page numbers designated by this District’s Electronic Case Files (“ECF”) system. admission, but because there was no anticipated discharge date included in Plaintiffs’ request for pre-authorization, Beacon withdrew the pre-authorization on February 20, 2018. (Id. ¶ 18) On February 27, 2018, Sprentall was discharged from Cayuga. (Id. ¶ 19) That same day, the Western New York Region Pre-Admission Certification Committee of the Office of Mental Health notified Cayuga that Sprentall had been certified as eligible for care at a RTC.

(Id. ¶ 20) The next day, however, Beacon denied Plaintiffs’ request for treatment at a RTC, “deeming it not medically necessary.” (Id. ¶ 21) Sprentall nevertheless began treatment at Heritage on February 28, 2018. (Id. ¶ 22) Plaintiffs paid for Sprentall’s treatment at Heritage and submitted claims to Beacon for reimbursement. Plaintiffs sought reimbursement for Sprentall’s entire 660-day stay at Heritage, from February 28, 2018 to December 20, 2019. (Id. ¶¶ 24-25) According to Plaintiffs, all services Heritage provided to Sprentall are “covered services under the Certificate, as they were medically necessary.” (Id. ¶ 23) Beacon approved for coverage only 151 days of Sprentall’s stay at Heritage, however, correlating with the period between September 12, 2018

and February 11, 2019. (Id. ¶ 26) With respect to the MHSA Program, the Certificate describes as follows Beacon’s process for determining medical necessity for outpatient and inpatient treatment: After the initial certification, the MHSA Program administrator monitors your care throughout your course of treatment to make sure it remains consistent with your medical needs. The concurrent review is based on the following criteria and applies whether you choose a network or non-network provider:

• Medical necessity of treatment to date. • Diagnosis. • Severity of illness. • Proposed level of care. • Alternative treatment approaches. The Program administrator must continue to certify the medical necessity of your care for your Empire Plan mental health and substance abuse benefits to continue.

(Certificate (Dkt. No. 29-3) at 98) The Certificate states that if the MSHA Program administrator denies authorization for a covered service, the insured “will have 180 days to request an appeal.” (Id. at 99) The Certificate describes the appeal process as follows: When you or your provider requests an appeal involving a clinical matter, a different Program administrator peer advisor will review your case and make a determination. The determination will be made as soon as your provider provides all pertinent information to the Program administrator peer advisor in a telephone review. You and your provider will be advised in writing of the decision.

If the peer advisor’s determination is to continue to deny certification, you and your provider will be provided with written information on how to request a second-level appeal of the Program administrator’s decision. You have 60 days from the date of your receipt of the written denial notice to request a second-level appeal.

Level 2 clinical appeals are conducted by a panel of two board-certified psychiatrists and a clinical manager from the MHSA Program administrator. Panel members must not have been involved in the previous determinations of the case. A determination will be made within 10 business days of the date the Program administrator received all pertinent medical records from your provider. You and your provider will be notified in writing of the decision. . . .

If an appeal involves an administrative matter, it will be reviewed by an employee of the Program administrator with problem-solving authority above that of the original reviewer. Administrative appeals are reviewed by the MHSA Program administrator.

(Id.)

The Certificate further provides that where an insured has been denied coverage because the program administrator determined “that the service is not medically necessary,” the insured “ha[s] a right to an external appeal of a denial of coverage.” (Id. at 110) The insured “may appeal for review of [the administrator’s medical necessity] decision by an external appeal agent, an independent entity certified by the New York State Department of Financial Services to conduct such appeals.” (Id.) To qualify for an appeal before an external appeal agent, “[t]he service, procedure or treatment must otherwise be a covered service under the Policy,” and the insured “must have received a final adverse determination through the internal appeal process . . . .” (Id.) The Certificate states that it is the insured’s “responsibility to initiate the external appeal process . . . by filing a completed application with the New York State Department of

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Bluebook (online)
Sprentall v. Beacon Health Options, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/sprentall-v-beacon-health-options-inc-nysd-2021.