1 SEompahiila: sMrio. sR@iobsm, C.nSeBt #305801 BERGER MONTAGUE PC 2 8241 La Mesa Blvd., Suite A 3 La Mesa, California 91942 Telephone: (619) 489-0300 4 Facsimile: (215) 875-4604
5 [Additional Counsel Appear on Signature Page] 6 Attorneys for Plaintiff and the Proposed Class 7 UNITED STATES DISTRICT COURT 8 FOR THE NORTHERN DISTRICT OF CALIFORNIA OAKLAND DIVISION 9 PAULA SPARKMAN, on behalf of herself and 10 all others similarly situated, NO. 4:23-cv-02028-DMR 11 Plaintiff, [PROPOSED] ORDER (AS MODIFIED) 12 GRANTING PLAINTIFF’S v. UNOPPOSED MOTION FOR 13 PRELIMINARY APPROVAL OF COMERICA BANK, a foreign corporation, and CLASS ACTION SETTLEMENT 14 CONDUENT STATE & LOCAL SOLUTIONS, 15 INC., a foreign corporation, The Honorable Donna M. Ryu
16 Defendants. CLASS ACTION
1 1 7 8
19 THIS MATTER came before the Court on Plaintiff’s Unopposed Motion for Preliminary 20 Approval of Class Action Settlement. The Court has reviewed the Parties’ Settlement Agreement 21 and Release and Plaintiff’s Unopposed Motion for Preliminary Approval of Class Action 22 Settlement. 23 1. The Court has considered the proposed settlement of the claims asserted by a 24 proposed Settlement Class defined as follows: 25 All persons issued a California Way2Go Card Prepaid Mastercard (1) who notified Conduent that one or more charges on their Way2Go account were 26 unauthorized; (2) for whom Conduent’s records do not reflect indicia of 27 first-party fraud or a dispute over the quality of a good or service; and [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 (3) who were denied reimbursement with a denial letter identified in Defendants’ systems by the letter code FRD7-GO-Deny-Conflicting Info or 2 FRD7 Deny-Conflicting Info dated on or before December 10, 2024. 3 The Settlement Class Members accounts are identified on Exhibit C to the Settlement Agreement. 4 2. For purposes of the settlement only, the Court finds the Settlement Class satisfies 5 the requirements of Federal Rule of Civil Procedure 23(a) and (b)(3). 6 3. Rule 23(a)(1): numerosity. The Settlement Class has over 5,700 members, which 7 satisfies the numerosity requirement. See Fed. R. Civ. P. 23(a)(1) (a class must be “so numerous 8 that joinder of all members is impracticable”); Celano v. Marriott Int’l Inc., 242 F.R.D. 544, 9 548-49 (N.D. Cal. 2007) (numerosity is generally satisfied when a class has at least 40 10 members). 11 4. Rule 23(a)(2): commonality. The Settlement Class satisfies the commonality 12 requirement, which requires that class members’ claims “depend upon a common contention,” of 13 such a nature that “determination of its truth or falsity will resolve an issue that is central to the 14 validity of each [claim] in one stroke.” Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 350 15 (2011). All Settlement Class Members’ claims depend on the same contention: that Defendants 16 denied their claims of unauthorized transactions on their Way2Go accounts because Defendants 17 could not “confirm fraud occurred” after a cursory investigation found “conflicting information.” 18 The truth of this contention turns on common evidence and could be fairly resolved for all class 19 members at once. See Beaver v. Omni Hotels Mgmt. Corp., No. 20-cv-00191, 2023 WL 20 6120685, at *5 (S.D. Cal. Sept. 18, 2023) (“Where common questions stem from the same 21 source, or focus on the defendant’s conduct, commonality is generally satisfied.” (citing, e.g., 22 Just Film, Inc. v. Buono, 847 F.3d 1108, 1124 n.3 (9th Cir. 2017))). 23 5. Rule 23(a)(3): typicality. The Settlement Class satisfies the typicality requirement 24 because “the claims or defenses of the representative parties are typical of the claims or defenses 25 of the class.” Fed. R. Civ. P. 23(a)(3). Ms. Sparkman’s claims and Settlement Class Members’ 26 claims arise from the same course of alleged conduct by Defendants and are based on the same 27 [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 legal theories. See Ellis v. Costco Wholesale Corp., 657 F.3d 970, 984 (9th Cir. 2011) (typicality 2 exists when the class representative and the class are injured by the same course of conduct). 3 6. Rule 23(a)(4): adequacy. The Settlement Class satisfies the adequacy requirement 4 because Ms. Sparkman and her counsel will “fairly and adequately protect the interests of the 5 class.” Fed. R. Civ. P. 23(a)(4). Ms. Sparkman has no interests that are antagonistic to or conflict 6 with Settlement Class Members’ interests and she has demonstrated her commitment to the 7 Settlement Class through her participation in this litigation. Ms. Sparkman has also retained 8 counsel with substantial experience in litigating consumer class actions who have been appointed 9 to serve as class counsel in similar cases. 10 7. Rule 23(b)(3): predominance. Predominance is satisfied when “the common, 11 aggregation-enabling, issues in the case are more prevalent or important than the non-common, 12 aggregation-defeating, individual issues.” Tyson Foods, Inc. v. Bouaphakeo, 577 U.S. 442, 453 13 (2016) (citation omitted). “[M]ore important questions apt to drive the resolution of the litigation 14 are given more weight in the predominance analysis over individualized questions which are of 15 considerably less significance to the claims of the class.” Torres v. Mercer Canyons Inc., 835 16 F.3d 1125, 1134 (9th Cir. 2016). The central issues of Defendants’ liability are common to 17 Settlement Class Members and predominate over any individual issues. Ms. Sparkman’s claims 18 all turn on the adequacy of Defendants’ standardized procedures for investigating claims of 19 unauthorized transactions, and this issue would be resolved with predominantly common 20 evidence of Defendants’ conduct. See Nelipa v. TD Bank, 2024 WL 3017141, at *19-22 21 (E.D.N.Y. June 17, 2024); see also Owino v. CoreCivic, Inc., 60 F.4th 437, 445 (9th Cir. 2022) 22 (“In other words, the question is appropriate for class-wide resolution because either CoreCivic’s 23 ‘company-wide policies and practices violated the law and the rights of the class members, or 24 they didn’t.”). 25 8. Rule 23(b)(3): superiority. The superiority requirement is satisfied because class- 26 wide resolution “is superior to other available methods for fairly and efficiently adjudicating the 27 controversy.” Fed. R. Civ. P. 23(b)(3). Courts do not consider manageability in the settlement [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 context. Cottle v. Plaid Inc., 340 F.R.D. 356, 370 (N.D. Cal. 2021). The remaining factors 2 support certification. Concentrating the litigation in this District is appropriate, since Settlement 3 Class members are recipients of California child support who reported unauthorized transactions 4 on their California Way2Go cards. The Parties are not aware of other litigation against 5 Defendants asserting the same claims. And Settlement Class Members are unlikely to have the 6 necessary resources to bring individual claims against Defendants. 7 9.
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1 SEompahiila: sMrio. sR@iobsm, C.nSeBt #305801 BERGER MONTAGUE PC 2 8241 La Mesa Blvd., Suite A 3 La Mesa, California 91942 Telephone: (619) 489-0300 4 Facsimile: (215) 875-4604
5 [Additional Counsel Appear on Signature Page] 6 Attorneys for Plaintiff and the Proposed Class 7 UNITED STATES DISTRICT COURT 8 FOR THE NORTHERN DISTRICT OF CALIFORNIA OAKLAND DIVISION 9 PAULA SPARKMAN, on behalf of herself and 10 all others similarly situated, NO. 4:23-cv-02028-DMR 11 Plaintiff, [PROPOSED] ORDER (AS MODIFIED) 12 GRANTING PLAINTIFF’S v. UNOPPOSED MOTION FOR 13 PRELIMINARY APPROVAL OF COMERICA BANK, a foreign corporation, and CLASS ACTION SETTLEMENT 14 CONDUENT STATE & LOCAL SOLUTIONS, 15 INC., a foreign corporation, The Honorable Donna M. Ryu
16 Defendants. CLASS ACTION
1 1 7 8
19 THIS MATTER came before the Court on Plaintiff’s Unopposed Motion for Preliminary 20 Approval of Class Action Settlement. The Court has reviewed the Parties’ Settlement Agreement 21 and Release and Plaintiff’s Unopposed Motion for Preliminary Approval of Class Action 22 Settlement. 23 1. The Court has considered the proposed settlement of the claims asserted by a 24 proposed Settlement Class defined as follows: 25 All persons issued a California Way2Go Card Prepaid Mastercard (1) who notified Conduent that one or more charges on their Way2Go account were 26 unauthorized; (2) for whom Conduent’s records do not reflect indicia of 27 first-party fraud or a dispute over the quality of a good or service; and [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 (3) who were denied reimbursement with a denial letter identified in Defendants’ systems by the letter code FRD7-GO-Deny-Conflicting Info or 2 FRD7 Deny-Conflicting Info dated on or before December 10, 2024. 3 The Settlement Class Members accounts are identified on Exhibit C to the Settlement Agreement. 4 2. For purposes of the settlement only, the Court finds the Settlement Class satisfies 5 the requirements of Federal Rule of Civil Procedure 23(a) and (b)(3). 6 3. Rule 23(a)(1): numerosity. The Settlement Class has over 5,700 members, which 7 satisfies the numerosity requirement. See Fed. R. Civ. P. 23(a)(1) (a class must be “so numerous 8 that joinder of all members is impracticable”); Celano v. Marriott Int’l Inc., 242 F.R.D. 544, 9 548-49 (N.D. Cal. 2007) (numerosity is generally satisfied when a class has at least 40 10 members). 11 4. Rule 23(a)(2): commonality. The Settlement Class satisfies the commonality 12 requirement, which requires that class members’ claims “depend upon a common contention,” of 13 such a nature that “determination of its truth or falsity will resolve an issue that is central to the 14 validity of each [claim] in one stroke.” Wal-Mart Stores, Inc. v. Dukes, 564 U.S. 338, 350 15 (2011). All Settlement Class Members’ claims depend on the same contention: that Defendants 16 denied their claims of unauthorized transactions on their Way2Go accounts because Defendants 17 could not “confirm fraud occurred” after a cursory investigation found “conflicting information.” 18 The truth of this contention turns on common evidence and could be fairly resolved for all class 19 members at once. See Beaver v. Omni Hotels Mgmt. Corp., No. 20-cv-00191, 2023 WL 20 6120685, at *5 (S.D. Cal. Sept. 18, 2023) (“Where common questions stem from the same 21 source, or focus on the defendant’s conduct, commonality is generally satisfied.” (citing, e.g., 22 Just Film, Inc. v. Buono, 847 F.3d 1108, 1124 n.3 (9th Cir. 2017))). 23 5. Rule 23(a)(3): typicality. The Settlement Class satisfies the typicality requirement 24 because “the claims or defenses of the representative parties are typical of the claims or defenses 25 of the class.” Fed. R. Civ. P. 23(a)(3). Ms. Sparkman’s claims and Settlement Class Members’ 26 claims arise from the same course of alleged conduct by Defendants and are based on the same 27 [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 legal theories. See Ellis v. Costco Wholesale Corp., 657 F.3d 970, 984 (9th Cir. 2011) (typicality 2 exists when the class representative and the class are injured by the same course of conduct). 3 6. Rule 23(a)(4): adequacy. The Settlement Class satisfies the adequacy requirement 4 because Ms. Sparkman and her counsel will “fairly and adequately protect the interests of the 5 class.” Fed. R. Civ. P. 23(a)(4). Ms. Sparkman has no interests that are antagonistic to or conflict 6 with Settlement Class Members’ interests and she has demonstrated her commitment to the 7 Settlement Class through her participation in this litigation. Ms. Sparkman has also retained 8 counsel with substantial experience in litigating consumer class actions who have been appointed 9 to serve as class counsel in similar cases. 10 7. Rule 23(b)(3): predominance. Predominance is satisfied when “the common, 11 aggregation-enabling, issues in the case are more prevalent or important than the non-common, 12 aggregation-defeating, individual issues.” Tyson Foods, Inc. v. Bouaphakeo, 577 U.S. 442, 453 13 (2016) (citation omitted). “[M]ore important questions apt to drive the resolution of the litigation 14 are given more weight in the predominance analysis over individualized questions which are of 15 considerably less significance to the claims of the class.” Torres v. Mercer Canyons Inc., 835 16 F.3d 1125, 1134 (9th Cir. 2016). The central issues of Defendants’ liability are common to 17 Settlement Class Members and predominate over any individual issues. Ms. Sparkman’s claims 18 all turn on the adequacy of Defendants’ standardized procedures for investigating claims of 19 unauthorized transactions, and this issue would be resolved with predominantly common 20 evidence of Defendants’ conduct. See Nelipa v. TD Bank, 2024 WL 3017141, at *19-22 21 (E.D.N.Y. June 17, 2024); see also Owino v. CoreCivic, Inc., 60 F.4th 437, 445 (9th Cir. 2022) 22 (“In other words, the question is appropriate for class-wide resolution because either CoreCivic’s 23 ‘company-wide policies and practices violated the law and the rights of the class members, or 24 they didn’t.”). 25 8. Rule 23(b)(3): superiority. The superiority requirement is satisfied because class- 26 wide resolution “is superior to other available methods for fairly and efficiently adjudicating the 27 controversy.” Fed. R. Civ. P. 23(b)(3). Courts do not consider manageability in the settlement [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 context. Cottle v. Plaid Inc., 340 F.R.D. 356, 370 (N.D. Cal. 2021). The remaining factors 2 support certification. Concentrating the litigation in this District is appropriate, since Settlement 3 Class members are recipients of California child support who reported unauthorized transactions 4 on their California Way2Go cards. The Parties are not aware of other litigation against 5 Defendants asserting the same claims. And Settlement Class Members are unlikely to have the 6 necessary resources to bring individual claims against Defendants. 7 9. The Court appoints Paula Sparkman as Class Representative and appoints Terrell 8 Marshall Law Group PLLC, Berger Montague PC, and Schlanger Law Group LLP to serve as 9 Class Counsel. 10 10. The Settlement Agreement and Release appears, upon preliminary review, to be 11 fair, reasonable, and adequate, and within the reasonable range of possible final approval. In 12 reaching this conclusion, the Court has considered the factors set forth in Rule 23(e)(2), the 13 Churchill factors outlined by the Ninth Circuit, and the District’s Procedural Guidance for Class 14 Action Settlements. 15 11. If the Settlement Agreement is not finally approved, is not upheld on appeal, or is 16 otherwise terminated for any reason before Final Approval, then the Settlement Agreement and 17 all negotiations, proceedings, and documents prepared, and statements made in connection 18 therewith, shall be without prejudice to any Party and shall not be deemed or construed to be an 19 admission or confession by any Party of any fact, matter, or proposition of law; and all Parties 20 shall stand in the same procedural position as if the Settlement Agreement had not been 21 negotiated, made, or filed with the Court. 22 12. The Court appoints American Legal Claim Services, LLC, as Settlement 23 Administrator. 24 13. The Court will hold a Final Approval Hearing at 1:00 p.m. on 25 December 11, 2025 at the Oakland Courthouse for the United States District Court for the 26 Northern District of California, 1301 Clay Street, Oakland, California 94612 for the following 27 purposes: [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 a. To determine whether the proposed settlement is fair, reasonable, and 2 adequate and should be granted final approval by the Court; 3 b. To determine whether a final judgment should be entered dismissing the 4 claims of the Settlement Class with prejudice, as required by the 5 Settlement Agreement; 6 c. To consider the application of Class Counsel for an award of attorney’s 7 fees, costs, and expenses, and for a service award to the Class 8 Representative; and 9 d. To rule upon other such matters as the Court may deem appropriate. 10 The courtroom for the final approval hearing will be identified one week in advance of 11 the hearing. 12 14. The Court approves the Notice Plan, the Settlement Notices, and the Settlement 13 Website as filed at Docket Nos. 127-1, 127-3, and 129-1. To the extent that the Parties or 14 Settlement Administrator determine that ministerial changes to the Notices are necessary before 15 disseminating either to the Settlement Classes, they may make those changes without further 16 application to the Court. The Court finds the Notice Plan fully satisfies the requirements of 17 Federal Rule of Civil Procedure 23 and due process, constitutes the best notice practicable under 18 the circumstances, and shall constitute due and sufficient notice to all persons entitled thereto. 19 15. The Settlement Administrator shall send the Settlement Notices to Settlement 20 Class Members in accordance with the Notice Plan no later than 30 days after entry of this Order. 21 16. If a class member chooses to opt out of the Settlement Class, the class member is 22 required to submit an Opt-Out request to the Settlement Administrator stating that they do not 23 want to be a class member. The Opt-Out request must include the name and address of the 24 individual opting out and be postmarked on or before the Opt-Out Deadline specified in the 25 Notice, which shall be 60 days after the Settlement Notice Date. A class member who submits a 26 valid and timely Opt-Out request shall be excluded from the Settlement Class for any and all 27 purposes. A Settlement Class Member who does not file a timely and valid Opt-Out request shall [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 be bound by all subsequent proceedings, orders, and judgments in this action pertaining to the 2 Settlement Class. 3 17. Any Settlement Class Member who desires to object to the fairness of this 4 Settlement should file a written objection with the Court by the Objection Deadline, which shall 5 be 60 days after the Settlement Notice Date. The written objection must provide the objector’s 6 name, address, and telephone number, and the reasons for the objection. Objectors shall be 7 bound by the terms of this Settlement and the orders and judgments of this Court. 8 18. Any Settlement Class Member who objects to Settlement may appear at the Final 9 Approval Hearing, including through an attorney hired at the objector’s expense. Objectors or 10 their attorneys intending to appear at the Final Approval Hearing must file a notice of appearance 11 with the Court no later than ten days before the Final Approval Hearing. 12 19. Class Counsel shall file their motion for attorneys’ fees and expenses and for a 13 service award for the Class Representative no later than 30 days after the Settlement Notice Date. 14 20. Class Counsel shall file a motion for final approval of the settlement and response 15 to any objections no later than 14 days before the Final Approval Hearing. 16 21. Neither this Preliminary Approval Order nor the Settlement Agreement shall be 17 construed or used as an admission or concession by or against Defendants or any of the Released 18 Parties of any fault, omission, liability, or wrongdoing, or the validity of any of the Released 19 Claims. This Preliminary Approval Order is not a finding of the validity or invalidity of any 20 claims in this lawsuit or a determination of any wrongdoing by Defendants or any of the 21 Released Parties. The preliminary approval of the Settlement Agreement does not constitute any 22 opinion, position, or determination of this Court, one way or the other, as to the merits of the 23 claims and defenses of Plaintiff, the Settlement Class Members, or Defendants. 24 22. The Court retains exclusive jurisdiction over this action to consider all further 25 matters arising out of or connected with the Settlement Agreement. All proceedings before the 26 Court are stayed pending final approval of the settlement, except as may be necessary to 27 implement the settlement or comply with the terms of the Settlement Agreement. Pending final [PROPOSED] ORDER (AS MODIFIED) GRANTING 1 | determination of whether the settlement should be approved, the Class Representative, all 2 | Settlement Class Members, and any person or entity allegedly acting on behalf of Settlement 3 | Class Members, directly, representatively, or in any other capacity, are preliminarily enjoined 4 | from commencing or prosecuting against the Released Parties any action or proceeding in any 5 | court or tribunal asserting any of the Released Claims. This injunction shall not apply to 6 | individual claims of any Settlement Class Members who timely exclude themselves in a manner 7 | that complies with this Order. This injunction is necessary to protect and effectuate the 8 | settlement, this Order, and the Court’s flexibility and authority to effectuate this settlement and 9 | to enter judgment when appropriate, and is ordered in aid of the Court’s jurisdiction and to 10 | protect its judgments pursuant to 28 U.S.C. § 1651(a). 11 Based on the foregoing, it is HEREBY ORDERED that Plaintiff's Unopposed Motion for 12 | Preliminary Approval of Class Action Settlement is GRANTED. 13 14 IT IS SO ORDERED. ° ) 15 Dated: August 12, 2025 16 DONNA M. RYU Chief Magistrate Judge 17 18 19 20 21 22 23 24 25 26 27 fPROPOSED] ORDER (AS MODIFIED) GRANTING PLAINTIFF’S UNOPPOSED MOTION FOR PRELIMINARY APPROVAL OF CLASS ACTION □□ sana ee SETTT EMENT _ 7 Seattle, Washington 98103-8869