Soule v. P.F. Chang's China Bistro, Inc.

District Court, D. Nevada·Decided February 26, 2020·No. 2:18-cv-02239·Unknown

Opinion

* * *

JO ANN SOULÉ, Case No. 2:18-cv-02239-GMN-EJY

Plaintiff, AMENDED ORDER v.

Defendant.

Presently before the Court is Plaintiff Jo Ann Soulé’s Motion to Strike Defendant’s Answer or for an Adjudication as to Liability or, in the Alternative, for Adverse Presumption or Inference due to Defendant’s Spoliation of Evidence Relating to the Subject Action. ECF No. 41. The Court has reviewed Plaintiff’s Motion, Defendant’s Response (ECF No. 43), and Plaintiff’s Reply (ECF No. 44). The Court finds as follows. The underlying action arises from Plaintiff’s fall at Defendant’s Summerlin location on December 14, 2016, after which Plaintiff was transported by ambulance to a nearby hospital where she underwent immediate surgery. Prior to being transported, Defendant’s senior manager on duty that day, Darnella Lupiba (“Lupiba”), spoke with Plaintiff, asked her if she was alright, and then instructed a restaurant employee to call 911 in accordance with the training Lupiba had received. ECF No. 41-2, Interrogatory No. 10; ECF No. 44-1 (Darnella Lupiba’s Deposition Transcript) at 40- 41. Lupiba did not take a video recording, get a handwritten statement or take pictures of the incident as she was not trained to do so. ECF No. 44-1 at 41–42. Nonetheless, there is no dispute that Defendant’s restaurant had surveillance cameras (approximately seven according to Lupiba) that retain recordings for seven days. Id. at 45–46. One of those cameras captured footage of the area where Plaintiff fell. ECF No. 41, Ex. 1. Unfortunately, managers were not trained to automatically retain video surveillance. ECF No. 44-1 at 42. Lupiba explained that, after an accident, the normal the answer is “yes,” the insurance adjuster will then ask for the footage be sent to him/her. Id. However, even when asked by Defendant’s insurer for video footage, Lupiba explained she did not send the original. Instead, she was trained to take a cell phone video of the original video and send the copy to the adjuster. Id. at 47. There was no testimony regarding whether managers were trained to keep the original video captured by Defendant’s surveillance system. In this case, Lupiba (i) completed a handwritten incident report regarding Plaintiff’s accident about five minutes after Plaintiff was removed from Defendant’s premises by ambulance, (ii) spoke to an insurance adjuster, and (iii) placed her report into a binder. Id. at 73–74. Lupiba remembers giving the insurer the “name, address, phone number, date of birth[, . . .] the time and date of the incident[,] and a description of the incident” to the insurance adjuster, but there was no testimony regarding whether the insurer requested she send him/her the captured video. Id. at 74. Lupiba testified that she received a report number from the insurance company regarding Plaintiff’s fall and she was “not aware of any documentation for . . . [the accident] . . . other than what [she] wrote down.” Id. at 74 and 81. In sum, what is undisputed is that despite Plaintiff being taken by ambulance from Defendant’s restaurant, preparing an incident report, and calling an insurer to report the event, no original surveillance footage was preserved by Defendant. ECF No. 17 at 2. Rather, as explained by Lupiba, Christopher Hodges, Defendant’s operating partner, made a seven second long cell phone recording of video surveillance footage as it played on a computer screen the day of or the day after Plaintiff’s fall. ECF No. 44-1 at 48, 76, and 77. The seven second recording includes, at most, three or four seconds of footage of Plaintiff walking, and then one or two seconds showing the fall.1 In addition to failing to preserve anything more than a seven second copy of surveillance video, Defendant also did not produce a copy of Lupiba’s incident report regarding Plaintiff’s accident until September 19, 2019, the day before the discovery period closed. ECF No. 43-1 at 3. This is true despite the fact that Plaintiff’s Requests for Production (“RFPs”) Nos. 3 and 4 requesting such documents were and propounded on January 15, 2019. ECF No. 41-6. In its very belated original response to these document requests, provided on May 15, 2019, Defendant stated it was not in possession of and did not prepare any documents in response to Plaintiff’s fall. ECF 41-3 (Responses to RFPs 3 and 4) at 3. However, when Lupiba testified at deposition on September 18, 2019, eight months after Plaintiff’s first propounded these RFPs, Lupiba was clear that she had completed an incident report and placed that report in a binder in the office. ECF No 44-1 at 55. Lupiba also stated the document may have been faxed to the corporate offices or the insurer. Id. Immediately following this September testimony, Defendant maintained it “was unaware of any handwritten notes relevant to this matter until Lupiba testified,” but Defendant had no difficulty producing the report the very next day, one day before Plaintiff filed the instant Motion to Strike. ECF No. 43 at 2, and ECF No. 43-1. Moreover, Defendant’s statement that it was “unaware” of this handwritten report was made despite Hector Sanchez’s (sometimes “Sanchez”) testimony at deposition a month earlier that completing an incident report is standard policy any time any person has an accident in the restaurant. ECF No. 41:10 at 37–38.2 Lupiba’s testimony further confirmed what Defendant should have known when discovery commenced in this matter; that is, (i) that in 2016, the Summerlin location “required . . . a handwritten incident report to be filled out by a manager any time there was a guest injury”; (ii) “there [is] a specific form that was in place at the restaurant that the manager would have to fill out” following a guest injury; (iii) a manager has to “print and sign their name” on the incident report; and, (iv) this is “mandatory” any time “a guest or patron was injured on the property.” ECF No. 44-1 at 52–55. Overall, what is undeniable is that Defendant failed to timely respond to document requests, propounded on January 15, 2019, until months after responses were due despite some agreed upon extensions and receiving emails from opposing counsel requesting the status of the outstanding responses. ECF No. 14 at 3-5. In fact, it was not until after Plaintiff filed a Motion to Compel, on May 15, 2019, that Defendant served responses to documents requests only. ECF Nos. 14 and 18- 1. With respect to outstanding interrogatories, Defendant did not respond until June 3, 2019. ECF No. 41-2. Upon hearing Plaintiff’s Motion to Compel on June 7, 2019, Judge Foley (Ret.) unequivocally overruled Defendant’s objections to Plaintiff’s discovery responses and found them waived. ECF No. 19. On August 26, 2019, the Court, again, clearly stated “that all objections to the request for production and objections to interrogatories were overruled and waived as good cause was not shown why the responses were not timely served or why objections should be allowed.” ECF No. 33 at 1. Irrespective of these Orders, it took Defendant until September 19, 2019 to provide a document clearly responsive to Plaintiff’s RFPs. And, with respect to Plaintiff’s Interrogatories, to this day Plaintiff has not received responses to Interrogatories Nos. 12 or 13. Defendant continues to stand by its “notice evidence” objection overruled by Judge Foley’s June 7 order and confirmed by the Court’s August 26, 2019. ECF Nos. 19 and 33. In fact, Defendant argues in its Response to Plaintiff’s instant Motion to Strike that two judges in this District Court have concluded that certain types of notice evidence are inadmissible to prove constructive notice of a hazardous condition to a Defendant. ECF No. 43 at 3-4. This may be true, but Defendant fundamentally misunderstands the difference between discovery and admissibility for purposes of proving a fact at trial. Finally, Defendant also grossly mishandled its response to Plaintiff’s Interrogatory No. 6, which req

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Soule v. P.F. Chang's China Bistro, Inc., (D. Nev. 2020).

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