Solus v. Regions Bank

CourtDistrict Court, N.D. Georgia
DecidedJuly 17, 2020
Docket1:19-cv-02650
StatusUnknown

This text of Solus v. Regions Bank (Solus v. Regions Bank) is published on Counsel Stack Legal Research, covering District Court, N.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Solus v. Regions Bank, (N.D. Ga. 2020).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF GEORGIA ATLANTA DIVISION

CHYNA F. SOLUS, : : Plaintiff, : : CIVIL ACTION NO. vs. : : 1:19-CV-2650-CC-JKL REGIONS BANK; EQUIFAX : INFORMATION SERVICES LLC; : EXPERIAN INFORMATION : SOLUTIONS, INC.; TRANS UNION : LLC, and BELL & WILLIAMS : ASSOCIATES, INC., : : Defendants. :

OPINION AND ORDER This case is before the Court on the Non-Final Report and Recommendation (the “R&R”) [Doc. No. 29] issued by Magistrate Judge John K. Larkins III on February 6, 2020. The recommendation set forth in the R&R is that the Court deny Defendant Trans Union LLC’s Motion to Dismiss Plaintiff’s First Amended Complaint (the “Motion to Dismiss”) [Doc. No. 23]. On February 20, 2020, Defendant Trans Union LLC (“Trans Union”) filed objections to the R&R. (Doc. No. 31.) For the reasons set forth below, the Court adopts the R&R and denies the Motion to Dismiss. I. BACKGROUND A. Facts

On September 25, 2016, Plaintiff Chyna Solus (“Plaintiff”) purchased a 2011 Nissan Rogue from Ed Voyles Hyundai, and that purchase was financed by Defendant Regions Bank (“Regions Bank”). (First Am. Compl. ¶ 11.) Plaintiff

alleges that she did and continues to make timely payments on her account. (Id. ¶ 12.) In November 2018, Plaintiff’s daughter, for whom Plaintiff purchased the car, began experiencing trouble with the transmission and took the vehicle to a Sam’s Club garage to have the transmission repaired. (Id. ¶¶ 13-14.) At some

point following, Sam’s Club contacted Regions Bank, and Regions Bank had the vehicle towed. (Id. ¶ 15.) Neither Sam’s Club, Regions Bank, nor the towing company contacted

Plaintiff to inform her the Nissan was being or had been towed from the Sam’s Club garage. (Id. ¶ 16.) Plaintiff alleges she did not learn the vehicle had been towed until she received a debt collection letter from Bell and William Associates, Inc. dated December 20, 2018. (Id.) Plaintiff further alleges that the Nissan was

improperly towed from the Sam’s Club garage and that she never asked for the vehicle to be towed. (Id. ¶ 17.) Still, she paid Regions Bank $1,668.50 on December 28, 2018, to obtain the release of the Nissan. (Id.) Plaintiff also paid Regions Bank

$276.00 on January 28, 2019. (Id. ¶ 18.) Beginning around February 28, 2019, Regions Bank allegedly started and continued to report false, derogatory information to credit reporting agencies,

including Equifax, Experian, and Trans Union, stating Plaintiff had a voluntary repossession, had returned the Nissan voluntarily, had redeemed or reinstated the Nissan, or had voluntarily surrendered the Nissan. (Id. ¶ 20.) On March 14, 2019,

Trans Union was reporting that Plaintiff had voluntarily surrendered the Nissan to Regions Bank. (Id. ¶ 21.) From February 28, 2019, the credit reporting agencies, including Trans Union, have placed the representations made by Regions Bank into Plaintiff’s credit files and have published the representations to third parties.

(Id. ¶ 22.) From March 2019 forward, Plaintiff personally disputed the reporting, and the credit reporting agencies forwarded these disputes to Regions Bank on numerous occasions. (Id. ¶ 23.)

On March 23, 2019, Plaintiff was denied a lease on an automobile due to “RECENT AUTO CHARGE OFF” and “VOL REPO” being reported to Mercedes- Benz Financial Services USA, LLC. (Id. ¶ 24.) On April 4, 2019, Plaintiff, through

her attorney, sent dispute letters to Equifax, Experian, and Trans Union, explaining that the representations made by Regions Bank were false and requesting that they investigate. (Id. ¶ 25.) Trans Union forwarded the dispute to Regions Bank, but Plaintiff alleges Trans Union failed to conduct an adequate

investigation of her dispute, as Trans Union continues to report the representations that were made by Regions Bank. (Id. ¶¶ 26-27.) In addition to reporting to the credit reporting agencies that Plaintiff voluntarily surrendered the

car and that the car was repossessed, Regions Bank also reported that Plaintiff was, at times, delinquent on the Nissan account. (Id. ¶ 28.) The credit reporting agencies continued to include this allegedly false information in Plaintiff’s credit

files and to report this information to others. (Id. ¶ 29.) Plaintiff alleges she has consequently been denied credit and suffered a tremendous amount of mental and emotional distress. (Id. ¶¶ 30-43.) B. Plaintiff’s Claim Against Trans Union

Plaintiff brings one claim against Trans Union in the First Amended Complaint. Plaintiff asserts that Trans Union has violated § 1681i of the Fair Credit Reporting Act, 15 U.S.C. § 1681, et seq. (the “FCRA”). (First Am. Compl. ¶¶ 45-

60.) In this regard, Plaintiff alleges Trans Union failed to delete inaccurate information from her credit file, despite being on notice of inaccuracies and being made aware of information beyond what was contained in Plaintiff’s credit file,

which indicated that the factual basis for Region’s reporting was not accurate. (Id. ¶¶ 45-46.) Plaintiff contends Trans Union repeatedly failed to conduct lawful reinvestigations and failed to maintain reasonable procedures pursuant to which it verified disputed information. (Id. ¶¶ 47-48.) Plaintiff further alleges Trans

Union violated the FCRA by relying exclusively upon verification by Regions Bank and conducting no investigation of its own, although it had reason to know Regions Bank was an unreliable source. (Id. ¶¶ 49, 54, 57.)

Plaintiff alleges Trans Union has “a regular practice or policy of ignoring disputed information from a consumer if it contradicts the information provided by a credit furnisher such as Regions Bank after a dispute is sent to the furnisher,”

and Plaintiff maintains “[i]t is objectively unreasonable to rely on a furnisher’s verification of information without conducting an independent investigation if the furnisher’s verification contradicts facts provided in a dispute when the furnisher and consumer’s claimed facts contradict each other.” (Id. ¶¶ 51-52.)

As a result of Trans Union’s actions and inactions, Plaintiff claims she has suffered damages in the form of “loss of and limited credit; loss of the ability to purchase and benefit from credit; pecuniary costs of disputing credit information;

and the mental and emotional pain, anguish, and humiliation of repeatedly having the credit information verified as accurate despite it being false, thus remaining in her credit report, and the embarrassment of credit denials.” (Id. ¶ 50.)

Plaintiff claims that Trans Union’s reckless disregard of the information that she provided indicating that she did not voluntarily surrender, redeem, or reinstate the Nissan was willful, and Plaintiff maintains that Trans Union is consequently liable for actual or statutory damages and punitive damages. (Id. ¶

58.) Plaintiff alternatively alleges that Trans Union’s conduct was negligent, entitling Plaintiff to actual damages. (Id. ¶ 59.) Plaintiff also seeks to recover costs and attorney’s fees. (Id. ¶ 60.)

C. Procedural Posture of Case On September 13, 2019, Trans Union moved the Court to dismiss Plaintiff’s First Amended Complaint. (Doc. No. 23.) Following briefing on the Motion to

Dismiss, the Magistrate Judge issued the R&R recommending that the Court deny the Motion to Dismiss. In doing so, the Magistrate Judge expressed great concern with Trans Union’s argument that Plaintiff had alleged only a legal dispute, which credit reporting agencies are not obligated or expected to investigate and which

cannot give rise to liability under the FCRA, but the Magistrate Judge also was not convinced that Plaintiff’s dispute was necessarily factual, as a matter of law.

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Solus v. Regions Bank, Counsel Stack Legal Research, https://law.counselstack.com/opinion/solus-v-regions-bank-gand-2020.