Soares v. Altice Technical Services US, LLC

CourtDistrict Court, D. Connecticut
DecidedAugust 6, 2021
Docket3:19-cv-01975
StatusUnknown

This text of Soares v. Altice Technical Services US, LLC (Soares v. Altice Technical Services US, LLC) is published on Counsel Stack Legal Research, covering District Court, D. Connecticut primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Soares v. Altice Technical Services US, LLC, (D. Conn. 2021).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF CONNECTICUT

FRANCPISlaCiOnt SifOfARES, Civil No. 3:19-cv-1975 (JBA) v. ,

August 6, 2021

ALTICE TECHNICAL SERVICES US, LLC, D/B/A OPTIMDUeMfe ndant

RULING G.R ANTING IN PART AND DENYING IN PART DEFENDANT’S MOTION FOR SUMMARY JUDGMENT Plaintiff Francisco Soares filed this lawsuit in the Connecticut Superior Court against Altice Technical Services US, LLC d/b/a Optimum (ATS) for race and age discrimination in violation of the Connecticut Fair Employment Practices Act (CFEPA), negligent misrepresentation, and promissory estoppel. Defendant removed the lawsuit to federal court on diversity grounds. (Pet. for Removal [Doc. # 1] ¶ 2.) Defendant now moves for summary judgment on all counts because “there is no genSueien e issue as to any material facts and . . . ATS is entitled to judgment as a matter of law.” ( Mot. for Summ. J. [Doc. # 32].) TheI C. ourt hBealcdk ogrraol uanrgdu ment on July 13, 2021. a. Undisputed Facts Plaintiff commenced employment as a Field Service Technician with Defendant ATS on April 3, 2017. (Def.’s L.R. Statement ¶ 1; Pl.’s L.R. Statement ¶ 1 [Doc. # 42].) ATS provides installation, repair, and maintenance services for cable television, telecommunications and internet service providers, and their business and residential customers. (Def.’s L.R. Statement ¶ 1; Pl.’s L.R. Statement ¶ 1.) Prior to his employment with ATS, Plaintiff was employed by Defendant’s predecessor Cablevision. (Def.’s L.R. Statement ¶ 2; Pl.’s L.R. Statement ¶ 2.) Upon commencing his employment at Cablevision, he acknowledged that his employment status was at-will. (Def.’s L.R. Statement ¶ 9; Pl.’s L.R. Statement ¶ 9.) As a Field Service Technician, both at Cablevision and ATS, Plaintiff responded to service calls from customers including installing service, repairing service problems, and disconnecting service. (Def.’s L.R. Statement ¶ 7; Pl.’s L.R. Statement ¶ 7.) Plaintiff’s job duties, hours of work, and pay rate remained the same following the transition from Cablevision to ATS. (Def.’s L.R. Statement ¶ 4; Pl.’s L.R. Statement ¶ 4.) On December 6, 2017, Plaintiff’s then-supervisor Mr. Lermayer issued Plaintiff a written warning for his lack of punctuality. (Def.’s L.R. Statement ¶¶ 17-18; Pl.’s L.R. Statement ¶¶ 17-18.) Plaintiff had previously received a verbal warning. (Def.’s L.R. Statement ¶ 73; Pl.’s L.R. statement ¶ 73.) Defendant had an unwritten progressive disciplinary policy in place during Plaintiff’s employment. (Def.’s L.R. Statement ¶ 19; Pl.’s L.R. Statement ¶ 19; Pl.’s Statement of Additional Material Facts [Doc. # 44] ¶¶ 38-40.) Pursuant to the progressive disciplinary policy, “sometimes there would be a verbal warning, sometimes a written warning[,] and sometimes two written warnings.” (Def.’s L.R. Statement ¶ 22; Pl.’s L.R. Statement ¶ 22.) Defendant maintained that certain infractions were cause for immediate termination, and Plaintiff was unsure whether serious violations could result in immediate termination under the policy. (Def.’s L.R. Statement ¶ 23; Pl.’s L.R. Statement ¶ 23.) On January 1, 2018, Defendant transferred Plaintiff to Robert Liquori’s team, and he then reported to Mr. Liquori instead of Mr. Lermayer. (Def.’s L.R. Statement ¶ 24; Pl.’s L.R. Statement ¶ 24.) Plaintiff’s job duties, payrate, and assignments did not change as a result of his transfer to a new team. (Def.’s L.R. Statement ¶ 25; Pl.’s L.R. Statement ¶ 25.) As a part of Plaintiff’s job, he had to disconnect service by physically disconnecting the cable bringing phone, cable, and internet service to a residence or business. (Def.’s L.R. Statement ¶¶ 7-8; Pl.’s L.R. Statement ¶¶ 7-8.) This prevented the customer from having continued access to certain channels or services without having paid for them. (Def.’s L.R. Statement ¶¶ 7-8; Pl.’s L.R. Statement ¶¶ 7-8.) Shortly after Plaintiff transferred teams, Mr. Liquori became aware of a “repeat call” for Plaintiff, meaning he performed a job which he was later called in again for service within thirty days. (Def.’s L.R. Statement ¶ 34; Pl.’s L.R. Statement ¶ 34.) As a result, Mr. Liquori performed quality control checks on Plaintiff’s work. (Def.’s L.R. Statement ¶ 37; Pl.’s L.R. Statement ¶ 37.) Mr. Liquori reported to his supervisors Mr. Pearson and Mr. Mancini that Plaintiff had failed to properly disconnect service for three jobs: at 96 Lapham Road, 21 Locust Street, and 36 Grove Street in New Canaan, Connecticut. (Def.’s L.R. Statement ¶ 56; Pl.’s L.R. Statement ¶ 56.) Mr. Pearson and Mr. Mancini then investigated the information provided by Mr. Liquori. (Def.’s L.R. Statement ¶ 58; Pl.’s L.R. Statement ¶ 58.) Defendant notified Plaintiff of his discharge on March 22, 2018 for failing to appropriately disconnect cable service on three jobs as reported by his direct supervisor Mr. Liquori. (Def.’s L.R. Statement ¶ 61; Pl.’s Statement of Additional Material Facts ¶ 22.) see Plaintiff was 45 at the time of his termination. (Def.’s L.R. Statement ¶ 70; Pl.’s Statement of Add’t’l Material Facts ¶ 2.) Plaintiff had not heard of “any discriminatory statements, jokes, slurs or stereotypes by Mr. Liquori, Ms. Mancini[,] or anyone else concerning Plaintiff’s race of color,” (Def.’s L.R. Statement ¶ 69; Pl.’s L.R. Statement ¶ 69), nor did Plaintiff hear any such comments regarding his age, (Def.’s L.R. Statement ¶ 71; Pl.’s L.R. Statement ¶ 71). Similarly, Plaintiff could not identify any other Black employee whom Mr. Liquori terminba. ted. (DDeisfp.’su tLe.dR .F Satcattse ment ¶ 64; Pl.’s L.R. Statement ¶ 64.)

Most significantly, Plaintiff denies having failed to perform two of the three service disconnects. (Pl.’s L.R. Statement ¶¶ 51-53.) Plaintiff denies that he failed to perform the disconnect on Lapham Road, claiming that he disIcdo. nnected service at the bottom of the pole instead of the top of pole due to safety issues. ( ¶ 51.) He claims that during the quality control check at this location, Mr. Liquori only checked the top of the poleId, n. ot the bottom, leading him to incorrectly believe that the disconnect had not occurred. ( ¶ 52.) Plaintiff also denies that he failed to perform the Locust Avenue disconnect, explaining that shortly after he disconnected service, a new tenant moved in who wanted service, thIuds. resulting in the cable’s immediate reconnection as revealed in the quality control check. ( ¶ 53.) The Parties also dispute whether a similarly situated white employee was not discharged for the same conduct in which Plaintiff was alleged to have engaged. (Pl.’s L.R. StatIeIm. ent D¶ i6s4cu.)s sion a. Employment Discrimination inter alia The CFEPA prohibits an employer from discharging an employee “because of,” , race and age. MCocDnno.n Gneenll.- DStoautg. §la 4s6 a-60(b)(1). Claims brought under CFEPA are analyzed accordiDnegA tnog ethloe v . Yellowbook Inc. burden shifting framework used in Title VII and the ADEA. , 105 F. Supp. 3d 166, 180 (D. Conn. 2015). Under this analysis, the employee must first make a prima facie case of discrimination. The employer may then rebut the prima facie case stating a legitimate, nondiscriminatory justification for the employment decision in question. The employee then must demonstrate that the reason proffered by the employer is merely a pretext and that the Jackdseocni svio. nW aactteura Plloyl lwuatiso nm oCtoinvtartoeld A buyt hil.l eogfa Cl idtyis corfi mBrinidagteoproyr btias. , 278 Conn. 692, 705 (2006) (internal quotation marks omitted). “In order to establish a prima facie case, the complainant must prove that: (1) he [was] in the protected class; (2) he was qualified for the position; (3) he suffered an adverse employment action; and (4) . . . the aIdd. verse action occurred under circumstances giving ir. ise to Ranac ien fDeirsecnricme ionfa dtiiosncr Cimlaiinma tion.” at 705-706.

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Soares v. Altice Technical Services US, LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/soares-v-altice-technical-services-us-llc-ctd-2021.