SMITH v. OUTDOOR NETWORK DISTRIBUTION LLC

CourtDistrict Court, M.D. Georgia
DecidedAugust 26, 2022
Docket1:20-cv-00062
StatusUnknown

This text of SMITH v. OUTDOOR NETWORK DISTRIBUTION LLC (SMITH v. OUTDOOR NETWORK DISTRIBUTION LLC) is published on Counsel Stack Legal Research, covering District Court, M.D. Georgia primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
SMITH v. OUTDOOR NETWORK DISTRIBUTION LLC, (M.D. Ga. 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF GEORGIA ALBANY DIVISION

LATOYA SMITH, : : Plaintiff, : : v. : CASE NO.: 1:20-CV-62 (LAG) : OUTDOOR NETWORK DISTRIBUTION, : LLC, et al., : : Defendants. : : ORDER Before the Court is Defendants’ Motion for Summary Judgment (Doc. 20). For the reasons stated below, Defendants’ Motion is GRANTED in part and DENIED in part. FACTUAL BACKGROUND This case is based on allegations of discriminatory and retaliatory employment actions under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e, et seq. and 42 U.S.C. § 1981.1 Defendants Outdoor Network Distribution, LLC (Outdoor Network) and Outdoor Network Call Center, LLC (ONCC) are a “family owned and operated network of marine and powersports dealerships and parts distribution centers.” (Doc. 20-2 ¶ 1; Doc. 24-1 ¶ 1; Doc. 20-3 ¶ 2). ONCC, located in Albany, Georgia, handles Outdoor Network’s customer relations. (Doc. 20-2 ¶ 1; Doc. 24-1 ¶ 1; Doc. 20-3 ¶ 2). Plaintiff Latoya Smith, who is African American, began working for ONCC on May 10, 2013, and worked as a customer service representative until she was terminated on October 17, 2018. (Doc. 1-1 at 2).

1 The relevant facts are derived from Defendant’s Statement of Undisputed Facts (Doc. 20-2), Plaintiff’s Response to Defendant’s Statement of Undisputed Facts (Doc. 24-1), and the record in this case. Where relevant, the factual summary also contains undisputed and disputed facts derived from discovery and disclosure materials on file, and any affidavits. The Court construes the facts in the light most favorable to Plaintiff as the nonmoving party. See Fed. R. Civ. P. 56; Jacoby v. Baldwin County, 835 F.3d 1338, 1342–43 (11th Cir. 2016). Where deposition transcripts contain four transcript pages per docket page, the citation refers to the transcript page. All other citations refer to the docket page number. Customer service representatives at ONCC work in an area that is the size of a large conference room and divided by partitions into stations. (Doc. 20-4 at 18:16–19:1; Doc. 24-5 at 43:22–44:5, 45:17–20). About 80% of ONCC’s employees are Caucasian and 20% are African American. (Doc. 20-4 at 22:10–11). Customer service representatives report to the Call Center Supervisor, who then reports the Call Center Manager. (Doc. 24-5 at 34:11–36:11). Bill Saunders (Caucasian), ONCC’s former Director of Retail Operations, interviewed and hired Plaintiff to work the morning shift at ONCC. (Doc. 20-2 ¶ 2; Doc. 24-1 ¶ 2; Doc. 20-4 at 16:13–23). Plaintiff first reported to Chris Powell (Caucasian), a call center manager, who she described as a good supervisor who treated her fairly. (Doc. 20-2 ¶ 3; Doc. 24-1 ¶ 3; Doc. 20-4 at 17:9–20). Plaintiff later reported to Tim Batten (African American), a call center supervisor, who she described similarly. (Doc. 20-2 ¶ 4; Doc. 24-1 ¶ 4; Doc. 20-4 at 17:21–18:15). Plaintiff also interacted with employees of Polo Logistics, a separate but related entity, including Mr. Saunders and his wife Yancis Saunders (Latino)—a call center supervisor—and Patrick McNealy (Caucasian)—a human resources manager. (Doc. 20-4 at 23:7–10, 24:16–18; Doc. 20-7 ¶ 2; Doc. 24-5 at 13:8–20, 31:13–32:6, 34:1–19). Powell, Batten, and the Saunders were based in Albany, but McNealy was based in Florida. (Doc. 20-4 at 59:10–14; Doc. 24-6 at 47:16–23). When Plaintiff was hired, she received a copy of ONCC’s anti-harassment and communications policies. (Doc. 20-2 ¶¶ 5, 9; Doc. 24-1 ¶¶ 5, 9). ONCC’s “Anti-harassment and Complaint Policy” prohibits “unwelcome conduct that is based on race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability or genetic information.” (Doc. 20-4 at 63). ONCC’s anti-harassment policy directs “[i]ndividuals who believe they have been victims of conduct prohibited by th[e] policy . . . or who believe they have witnessed such conduct” to “discuss their concerns with their immediate supervisor, Human Resources[,] or any member of management.” (Id.). The anti-harassment policy lists several examples of prohibited conduct, including “[u]sing profane, abusive[,] or threatening language,” and it provides that “[v]iolation of any rule of the company may result in discipline, up to and including discharge.” (Id. at 64). ONCC’s “Electronic Communications” policy details the rules pertaining to use of, among other things, ONCC’s Spark messaging system. (Id. at 65). Spark is an internal chat/messaging system that ONCC uses for employee business-related communication. (Doc. 20-2 ¶ 7; Doc. 24-1 ¶ 7; Doc. 20-5 ¶ 3). ONCC’s communication policy limits the use of Spark to business-related purposes and “strictly prohibits” using Defendants’ electronic equipment to send “any information that could be considered obscene, offensive or harassing[,] and any material that could violate [Defendants’] harassment policy or that could create a hostile or intimidating work environment.” (Doc. 20-4 at 65; Doc. 20-2 ¶ 9; Doc. 24-1 ¶ 9). The communications policy also advises employees that Defendants “may review and disclose any . . . computer files found on [its] equipment.” (Doc. 20-4 at 65). Plaintiff and Batten recalled several instances of racially hostile comments made at ONCC prior to Plaintiff’s termination, including:2 • AJ Handley (Caucasian) discussing the shooting of an African American man by a Caucasian police officer and commenting, “they killed another one of those stupid mother-f*****s again,” and “Black Lives Matter protest[e]rs are people who deserve to get shot.” (Doc. 20-4 at 67:11–66:6; Doc. 24-5 at 109:25–110:1). • Frequent comments about then-President Trump, African Americans, and how African Americans were causing the police shootings. (Doc. 20-4 at 64:3–12). • “[R]eally bad and hostile” comments about the riot in Charlottesville. (Id. at 66:11–13). • Frequent comments that President Obama was “stupid.” (Id. at 68:2). • Roger Zimmerman (Caucasian) making comments “every day” including: “he didn’t like dealing with [B]lack people at all,” derogatory comments about the

2 The Court apologizes for the use of the profanity and derogatory language in this Order. The Court includes this language because it is central to Plaintiff’s claims and Defendants’ proffered reason for terminating Plaintiff. Where possible, the Court has censored words in a way that still permits readers to understand what was said. See Reeves v. C.H. Robinson Worldwide, Inc., 594 F.3d 798, 803 (11th Cir. 2010) (en banc) (“We recite the profane language that allegedly permeated this workplace exactly as it was spoken in order to present and properly examine the social context in which it arose. We do not explicate this vulgar language lightly, but only because its full consideration is essential to measure whether these words and this conduct could be read as having created ‘an environment that a reasonable person would find hostile or abusive.’” (quoting Oncale v. Sundowner Offshore Servs., Inc., 523 U.S. 75, 81 (1998))). Black Lives Matters supporters, “they needed to hurry up and build [the wall at the Mexico border],” and he would “be happy when Trump becomes president so that everybody can go back to slavery.” (Id. at 87:21–88:13; Doc. 24-6 at 146:14–16). • Batten recalled John Richards (Caucasian) commenting that “we should check into BET so he can see some more n*****s shake their a***s” and saying that “he only eats at restaurants were [B]lack people are in the kitchen belonging [sic].” (Doc. 24-6 at 71:17–23).

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SMITH v. OUTDOOR NETWORK DISTRIBUTION LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/smith-v-outdoor-network-distribution-llc-gamd-2022.