Smith v. Heartland Automotive Services, Inc.

418 F. Supp. 2d 1129, 2006 U.S. Dist. LEXIS 8987, 2006 WL 549402
CourtDistrict Court, D. Minnesota
DecidedMarch 6, 2006
DocketCiv. 04-1403RHKAJB
StatusPublished
Cited by8 cases

This text of 418 F. Supp. 2d 1129 (Smith v. Heartland Automotive Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Smith v. Heartland Automotive Services, Inc., 418 F. Supp. 2d 1129, 2006 U.S. Dist. LEXIS 8987, 2006 WL 549402 (mnd 2006).

Opinion

MEMORANDUM OPINION AND ORDER

KYLE, District Judge.

Introduction

Seven former Jiffy Lube Store Managers (collectively “Plaintiffs”) have sued Defendant Heartland Automotive Services, Inc. (“Heartland”), under the Fair Labor Standards Act (“FLSA”). Plaintiffs allege that they have been improperly classified as exempt executives and thus deprived of overtime pay. Heartland now moves for summary judgment, arguing that Plaintiffs were properly classified as exempt executives, that any mis-classification of Plain *1131 tiffs’ exempt-status was not willful, and that the exemption classification was made in good faith. For the reasons that follow, the Court will deny in part and grant in part Heartland’s Motions.

Background

A. Plaintiffs and Their Claims

Plaintiffs Dawn Smith, Mark Tarras, Jim Cox, Justin Durbin, Ed Willson, De-Wayne Klipple, and Patrick Parris, are former Jiffy Lube Store Managers. Heartland owns and operates Jiffy Lube stores throughout the Minnesota region. Generally, each store has a crew consisting of one Store Manager, one or more assistant managers, and a number of lube technicians. (See Oatman Aff. (Cox) ¶ 4.) The Store Manager is the only position in the store classified as exempt from overtime. (Isom Dep. Tr. at 28-29.) Plaintiffs worked as Store Managers in various stores in Minnesota. 1

Store Managers are supervised by District Managers, who are, in turn, supervised by Regional Managers. Almost all of the Plaintiffs had more than one District Manager during their tenure as Store Managers. However, all but one of the Plaintiffs (Durbin) had Ken Lehman as a District Manager for a significant portion of their time as Store Managers. Cox and Smith each also had Paul Gnat as a District Manager for portions of their time as Store Managers. 2 Durbin, who did not have Lehman or Gnat as a District Manager, had three different District Managers during his time with the company; Mark Richey, Phil Narey, and Keith Robinson.

Heartland’s Store Manager job description requires Store Managers to give “overall direction to their store to provide efficient and quality services to Jiffy Lube customers.” (Hayes Aff. (Smith) Ex. 3.) The job description lists other managerial duties for Store Managers, including to “provide daily supervision and training to personnel, including hiring, scheduling, coaching, counseling, corrective action, performance evaluations, terminations and monitor staffing levels and adjust accordingly in a timely manner.” 3 (Id.) Store Managers are also evaluated on their “management duties” based on three categories: “Employee Development, Administrative, and Management Skills.” (Hayes Aff. (Cox) Ex. 2.)

Plaintiffs maintain that they did not perform many of the duties listed on the job description as Store Managers. They point out that the job description also states that Store Managers are required to:

provide services to customer vehicles, including checking and changing fluids, filters, airing tires, vacuuming vehicle interior, cleaning windows, provide specialized services including air conditioning recharge, transmission and radiator *1132 services, input customer and maintenance information into computer, explain services to customer and accept payment for services.

(Hayes Aff. (Smith) Ex. 3.) According to Plaintiffs, this portion of the job description accurately explains how they spent 80 to 90 percent of their time as Store Managers; the vast majority of their time was spent servicing cars and performing the same job duties as non-exempt employees. (See, e.g., Cox. Dep. Tr. at 242-43.)

Plaintiffs were paid salaries in the $30,000 to $40,000 range, and were not compensated for overtime. (See, e.g., Oat-man Aff. (Cox) ¶ 11.) In general, Plaintiffs worked more than 40 hours per week, 4 and were encouraged, if not required, by their District Managers to work long hours in order to control labor costs in their stores. (See, e.g., Durbin Dep. Tr. at 106.) As Store Managers, Plaintiffs were eligible for — and some received — bonuses based on the performance of their stores. (See, e.g., Oatman Aff. (Cox) ¶ 13.)

B. District Manager Oversight

Each District Manager was responsible for multiple stores, and thus supervised multiple Store Managers. At times, some District Managers oversaw as few as three or as many as ten stores. Plaintiffs Cox, Klipple, Smith, Tarras, and Willson were subject to close supervision from District Manager Lehman. These Plaintiffs testified that Lehman came to their stores on an almost daily basis and stayed for hours at a time. (See, e.g., Cox. Dep. Tr. at 79.) However, Parris and Durbin were not subjected to such close scrutiny from Lehman or other District Managers. Parris’s testimony indicates that Lehman stopped by his stores once a week, and that District Manager Holdorf stopped by twice a week. (Parris Dep. Tr. at 52-54, 61-63.) Dur-bin’s testimony is that District Manager Robinson was very rarely at his store — he saw Robinson on “Fridays for about ten minutes,” and sometimes talked to him at two hour intervals throughout the day, but “it really depended on how your numbers looked to him. If they didn’t look very good, he called more frequently. If they looked like they were on pace for the day, then he would call less frequently.” (Dur-bin Dep. Tr. at 49-50.)

With respect to all of the Plaintiffs, there is evidence to suggest that Lehman and other District Managers at times exercised a heavy hand in scheduling employees at the stores. It appears that the District Manager’s goal in closely supervising the scheduling of employees was to control labor costs. (See, e.g., Cox Dep. Tr. at 215, 250-51.) Plaintiffs would draft an initial schedule, which they would then submit to their District Manager (oftentimes Lehman), who would make any changes as he deemed necessary. (Id.) Furthermore, Plaintiffs were often subject to the discretion of the District Manager’s scheduling decisions on a day-to-day basis, depending on the performance of their stores on a given day. Some District Managers also exercised a significant amount of day-to-day control over decision making with respect to which hourly employees should be sent home in a given day.

The evidence also suggests that Plaintiffs had limited or no authority to hire or fire employees; District Managers did the hiring (and the interviewing), and there could be no firing without significant District Manager oversight. (See, e.g., Cox. Dep. Tr. at 244.) With respect to discipline, Plaintiffs testified that they pos *1133 sessed the authority to talk with employees at the stores regarding what they were doing wrong, but any formal discipline or “write-ups” had to go through the District Managers. (See, e.g., id. at 250.)

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Bluebook (online)
418 F. Supp. 2d 1129, 2006 U.S. Dist. LEXIS 8987, 2006 WL 549402, Counsel Stack Legal Research, https://law.counselstack.com/opinion/smith-v-heartland-automotive-services-inc-mnd-2006.