BLACKBURN, Presiding Judge.
In this child custody case, appellant Tyranius Simmons is the father of T. A. S., a minor child, and appellant Paula Benton is the child’s paternal grandmother. Appellee Shaunda Lester Williams is the child’s mother. After conducting a hearing, the trial court transferred custody of the child from the grandmother’s care to that of the mother. We granted the grandmother’s and the father’s application for discretionary review of the court’s order. For the reasons that follow, we reverse the judgment and remand this case to the trial court for additional proceedings consistent with this opinion.
In custody disputes between a parent and a third party,1 Georgia law recognizes a statutory presumption in favor of parental custody. OCGA§ 19-7-1 (b.l). The third party may overcome this presumption [645]*645by establishing that an award of custody to the parent would not be in the best interest of the child. Id.; Clark v. Wade.2 In order to make this showing,
the third party must prove by clear and convincing evidence that the child will suffer physical or emotional harm if custody were awarded to the biological parent. Once this showing is made, the third party must then show that an award of custody to him or her will best promote the child’s welfare and happiness.
Id. at 599 (V).
The record in this case reflects that T. A. S. was born on March 4, 1999 to his mother and father when both were very young. Consequently, the child had been in the grandmother’s care and custody since he was ten months old.3 The mother did not provide any support for the child during that time.
On March 9, 2006, the grandmother and the father filed an Emergency Petition for Legitimation and Immediate Custody after a dispute between these individuals and the mother resulted in the mother’s removing the child from the grandmother’s care. The trial court held a hearing on the grandmother’s and the father’s motion, after which the court entered an interim temporary order legitimating the child and awarding custody of the child to the grandmother.4 The order granted liberal visitation rights to the mother.
On March 29, 2006, the parties reached an agreement whereby the grandmother would retain temporary custody of the child and the mother would exercise extended visitation rights. The trial court also ordered at that time the appointment of a guardian ad litem to represent the interests of the child. In its order of appointment, the trial court stated:
Should the issue of custody or visitation be tried, the Guardian ad Litem shall be classified as an expert on the family at issue for the limited purpose of presenting to the Court the results of his/her investigation, including a recommendation as to what is in the child[ ]’s best interest. In order to [646]*646perform his/her functions, the Guardian ad Litem shall have the full right and authority to completely investigate all aspects of the case and to interview all parties and other persons with an interest in the custody, visitation, maintenance and/or education of the minor child [ ].
The issue of custody was tried on December 20,2006. At the trial, the grandmother testified that the mother’s visitations with the child since the March 29 hearing had been sporadic. Although the agreed-upon visitation schedule allowed the mother to keep the child every weekend, the grandmother testified that the mother had only taken advantage of that opportunity one month out of the preceding nine months. During five of the remaining eight months, the grandmother testified that the mother had only kept the child for one weekend or less. The mother did not become involved in the child’s school-related activities, .did not meet with the child’s teachers or attend parent-teacher conferences, and did not attend P.T.A. meetings.
The mother, appearing pro se, disputed the grandmother’s testimony regarding visitation to some degree, stating that she did not have her calendar but believed that she had kept the child at least two weekends per month during the interim time period. She further explained that she did not want to interfere with the child’s preplanned school activities and that she had been busy moving during a portion of that time.
During their case-in-chief, the father and the grandmother attempted to call the appointed guardian ad litem as a witness. Reasoning that the guardian was an officer of the court, the trial court did not allow them to call him as a witness. Nor did the trial court allow them to question him at any time regarding the findings of his investigation.
At the close of the parties’ evidence, the guardian presented his findings to the trial court. He expressed concern that the mother had been only “marginally involved” with the child and had not taken the opportunity to establish a strong bond with the child through consistent weekend visits. He questioned whether the time that the child did spend with the mother was sufficient to establish a substantial bond. He nonetheless noted that the mother cared for the father’s other child and stated that he did not have any concerns regarding her financial fitness or the fitness of her home. In conclusion, the guardian declined to express an opinion as to whether the child would suffer harm if returned to the mother, but concluded that the child’s interests would be best served if he remained with the grandmother.
The trial court ruled from the bench that the father and the grandmother had not established that the child would be harmed if he was returned to his mother’s care and, therefore, awarded custody to [647]*647the mother. The court then ordered, without hearing any testimony or receiving any evidence on the issue, that the father pay child support in an amount to be determined by the United States Army and in the form of an allotment. In its final written order, the trial court included the following language:
No party shall have overnight personal guests of the opposite sex to whom they are not married or related by blood or marriage while the minor children are in the home during periods of physical custody and/or visitation.
1. The father and the grandmother first argue that the trial court erred in depriving them of the opportunity to question the guardian ad litem regarding the results of his investigation. We are constrained to agree.
Under Georgia law, “[t]he right of a thorough and sifting cross-examination shall belong to every party as to the witnesses called against him.” OCGA § 24-9-64. This right is “a substantial right, the preservation of which is essential to a proper administration of justice, and extends to all matters within the knowledge of the witness, the disclosure of which is material to the controversy.” (Punctuation omitted.) Owens v. Shugart.5 See Cornelius v. MaconBibb County Hosp. Auth.6 Smith v. Davis.7
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BLACKBURN, Presiding Judge.
In this child custody case, appellant Tyranius Simmons is the father of T. A. S., a minor child, and appellant Paula Benton is the child’s paternal grandmother. Appellee Shaunda Lester Williams is the child’s mother. After conducting a hearing, the trial court transferred custody of the child from the grandmother’s care to that of the mother. We granted the grandmother’s and the father’s application for discretionary review of the court’s order. For the reasons that follow, we reverse the judgment and remand this case to the trial court for additional proceedings consistent with this opinion.
In custody disputes between a parent and a third party,1 Georgia law recognizes a statutory presumption in favor of parental custody. OCGA§ 19-7-1 (b.l). The third party may overcome this presumption [645]*645by establishing that an award of custody to the parent would not be in the best interest of the child. Id.; Clark v. Wade.2 In order to make this showing,
the third party must prove by clear and convincing evidence that the child will suffer physical or emotional harm if custody were awarded to the biological parent. Once this showing is made, the third party must then show that an award of custody to him or her will best promote the child’s welfare and happiness.
Id. at 599 (V).
The record in this case reflects that T. A. S. was born on March 4, 1999 to his mother and father when both were very young. Consequently, the child had been in the grandmother’s care and custody since he was ten months old.3 The mother did not provide any support for the child during that time.
On March 9, 2006, the grandmother and the father filed an Emergency Petition for Legitimation and Immediate Custody after a dispute between these individuals and the mother resulted in the mother’s removing the child from the grandmother’s care. The trial court held a hearing on the grandmother’s and the father’s motion, after which the court entered an interim temporary order legitimating the child and awarding custody of the child to the grandmother.4 The order granted liberal visitation rights to the mother.
On March 29, 2006, the parties reached an agreement whereby the grandmother would retain temporary custody of the child and the mother would exercise extended visitation rights. The trial court also ordered at that time the appointment of a guardian ad litem to represent the interests of the child. In its order of appointment, the trial court stated:
Should the issue of custody or visitation be tried, the Guardian ad Litem shall be classified as an expert on the family at issue for the limited purpose of presenting to the Court the results of his/her investigation, including a recommendation as to what is in the child[ ]’s best interest. In order to [646]*646perform his/her functions, the Guardian ad Litem shall have the full right and authority to completely investigate all aspects of the case and to interview all parties and other persons with an interest in the custody, visitation, maintenance and/or education of the minor child [ ].
The issue of custody was tried on December 20,2006. At the trial, the grandmother testified that the mother’s visitations with the child since the March 29 hearing had been sporadic. Although the agreed-upon visitation schedule allowed the mother to keep the child every weekend, the grandmother testified that the mother had only taken advantage of that opportunity one month out of the preceding nine months. During five of the remaining eight months, the grandmother testified that the mother had only kept the child for one weekend or less. The mother did not become involved in the child’s school-related activities, .did not meet with the child’s teachers or attend parent-teacher conferences, and did not attend P.T.A. meetings.
The mother, appearing pro se, disputed the grandmother’s testimony regarding visitation to some degree, stating that she did not have her calendar but believed that she had kept the child at least two weekends per month during the interim time period. She further explained that she did not want to interfere with the child’s preplanned school activities and that she had been busy moving during a portion of that time.
During their case-in-chief, the father and the grandmother attempted to call the appointed guardian ad litem as a witness. Reasoning that the guardian was an officer of the court, the trial court did not allow them to call him as a witness. Nor did the trial court allow them to question him at any time regarding the findings of his investigation.
At the close of the parties’ evidence, the guardian presented his findings to the trial court. He expressed concern that the mother had been only “marginally involved” with the child and had not taken the opportunity to establish a strong bond with the child through consistent weekend visits. He questioned whether the time that the child did spend with the mother was sufficient to establish a substantial bond. He nonetheless noted that the mother cared for the father’s other child and stated that he did not have any concerns regarding her financial fitness or the fitness of her home. In conclusion, the guardian declined to express an opinion as to whether the child would suffer harm if returned to the mother, but concluded that the child’s interests would be best served if he remained with the grandmother.
The trial court ruled from the bench that the father and the grandmother had not established that the child would be harmed if he was returned to his mother’s care and, therefore, awarded custody to [647]*647the mother. The court then ordered, without hearing any testimony or receiving any evidence on the issue, that the father pay child support in an amount to be determined by the United States Army and in the form of an allotment. In its final written order, the trial court included the following language:
No party shall have overnight personal guests of the opposite sex to whom they are not married or related by blood or marriage while the minor children are in the home during periods of physical custody and/or visitation.
1. The father and the grandmother first argue that the trial court erred in depriving them of the opportunity to question the guardian ad litem regarding the results of his investigation. We are constrained to agree.
Under Georgia law, “[t]he right of a thorough and sifting cross-examination shall belong to every party as to the witnesses called against him.” OCGA § 24-9-64. This right is “a substantial right, the preservation of which is essential to a proper administration of justice, and extends to all matters within the knowledge of the witness, the disclosure of which is material to the controversy.” (Punctuation omitted.) Owens v. Shugart.5 See Cornelius v. MaconBibb County Hosp. Auth.6 Smith v. Davis.7 Although a guardian ad litem technically is not a “witness called against” a party in a custody dispute, the Uniform Superior Court Rules also provide that a guardian ad litem “shall be subject to examination by the parties and the court.” USCR 24.9 (7). See Coastal Plains Trucking Co. v. Thomas County Fed. S & L Assn.8 (Uniform Superior Court Rules control in the absence of conflicting substantive law). See also In re Motion of Atlanta Journal-Constitution.9
Here, the burden of proof was on the father and the grandmother to establish that the child would be harmed if returned to the mother and that it was in the best interest of the child to remain with the grandmother. Clark, 273 Ga. at 598 (IV). Yet the trial court completely foreclosed their opportunity to examine the guardian ad litem, thereby depriving them of the opportunity to establish facts in [648]*648support of their position that the child should remain in the grandmother’s custody. We must conclude that this deprivation resulted in the denial of a substantial right and thus warrants the grant of a rehearing on the issue of custody. See Cornelius, 243 Ga. App. at 484-485 (1) (a); Smith, 76 Ga. App. at 158 (2); Owens, 61 Ga. App. at 177 (1). See also Landsberg v. Powell10 (the violation of a Uniform Superior Court Rule can result in a reversal of the trial court’s judgment).
Our reversal of the trial court’s order renders moot appellants’ remaining enumerations of error with the exception of the following issues, which are likely to recur on rehearing.
2. The father and grandmother argue that the trial court erred in failing to include written findings in its award of child support, ordering instead only that child support “be paid by military allotment within the statutory guidelines as provided in [OCGA §] 19-6-15 et seq.” We agree with appellants.
The trial court’s order failed to specify the amount of child support to be paid and further failed to “include a written finding of the gross income of the father and the mother and the presence or absence of special circumstances in accordance with subsection (c) of [OCGA § 19-6-15].” 11 (Punctuation omitted.) Eleazer v. Eleazer.12 The trial court’s failure to include these requisite findings constitutes reversible error. Id. at 483; Esser v. Esser.13 On remand, the trial court is instructed to award child support in a manner consistent with the dictates of OCGA § 19-6-15.
3. Lastly, the father and the grandmother challenge the provision of the trial court’s order that prohibits any party from having overnight guests of the opposite sex during periods of physical custody of and/or visitation with T. A. S. or his sister. The order does not prohibit all contact with unmarried or unrelated companions; it is more narrowly drawn to protect the children from exposure to certain conduct by either parent, i.e., having overnight stays with unrelated members of the opposite sex. Compare Arnold v. Arnold14 (an order prohibiting “the children from any contact with a certain named friend of’ the wife, without any evidence that mere exposure to the third party would have an adverse effect on the children, is an abuse [649]*649of discretion) (emphasis supplied). The condition is clearly intended to preclude potential sexual relations by either of the parties with unwed partners in the presence of the children, a type of limitation within the discretion of the trial court.
Judgment reversed and case remanded.
Ruffin, J., concurs. Bernes, J., concurs specially.