Shume v. Pearson Educ. Inc.
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Opinion
TIMOTHY J. KELLY, United States District Judge
Plaintiff Muluwork Shume applied for, and was granted, a Nurse Aide Certificate by the District of Columbia Department of Health in 2007. The District of Columbia then renewed Shume's certificate three times. However, in 2015, Defendants Pearson Education Inc. and NCS Pearson, Inc. (together, "Pearson")-which contract to provide testing services for the District of Columbia-informed Shume that her renewal application would be denied, explaining that she did not meet the qualifications for a Nurse Aide Certificate and had to take an examination to renew hers. On November 30, 2015, Shume's certificate expired. On December 1, 2015, Shume filed this lawsuit.
Defendants Pearson and the District of Columbia have each moved to dismiss Shume's Amended Complaint. See ECF
*122No. 12 ("Pearson Br."); ECF No. 13 ("D.C. Br."); see also ECF No. 15 ("Pl.'s Opp'n"); ECF No. 17 ("Pearson Reply"); ECF No. 18 ("D.C. Reply"). Each motion will be granted in part and denied in part. Shume brings a claim for breach of contract, which will be dismissed. Shume's claim under
I. Background
For purposes of this motion, the Court accepts as true the allegations in Shume's Amended Complaint.1 Shume worked as a nursing assistant in New York until 2006, when she moved to the District of Columbia. Am. Compl. ¶ 8. In February 2007, she successfully completed a state-approved training program in Maryland, which she alleges also constituted a "nurse aide competency evaluation program which had been approved by the District of Columbia."
Shume then sought and obtained a Nurse Aide Certificate from the District of Columbia Department of Health by "endorsement" (that is, based on her Maryland license).
When her certification was up for renewal again in 2015, Shume timely completed a renewal form application and sent it to Pearson. Am. Compl. ¶ 18. The application required Shume to pay a $12 fee, provide her contact information and work history, and certify her fulfillment of certain continuing education requirements. See ECF No. 14-1; ECF No. 15-3.2 The renewal form stated: "Once Pearson ... receives your form and fee, they will renew your certificate and send you a new certificate and wallet card." ECF No. 15-3; see ECF No. 14-1; Am. Compl. ¶ 25.
After submitting the application, Shume received a letter from Pearson stating that her certificate could not be renewed. Am. Compl. ¶ 19. Pearson explained that Shume was not qualified because "she had not passed the NNAAP Nurse Aide Practice Exam or been enrolled on the Maryland Geriatric Nursing Assistant (GNA) registry."
On December 1, 2015, Shume filed a handwritten pro se complaint in the Superior Court for the District of Columbia. See ECF No. 2-1 at 86. The complaint named "Promissor, Inc." as the defendant and was apparently intended to be brought against Pearson. See
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TIMOTHY J. KELLY, United States District Judge
Plaintiff Muluwork Shume applied for, and was granted, a Nurse Aide Certificate by the District of Columbia Department of Health in 2007. The District of Columbia then renewed Shume's certificate three times. However, in 2015, Defendants Pearson Education Inc. and NCS Pearson, Inc. (together, "Pearson")-which contract to provide testing services for the District of Columbia-informed Shume that her renewal application would be denied, explaining that she did not meet the qualifications for a Nurse Aide Certificate and had to take an examination to renew hers. On November 30, 2015, Shume's certificate expired. On December 1, 2015, Shume filed this lawsuit.
Defendants Pearson and the District of Columbia have each moved to dismiss Shume's Amended Complaint. See ECF
*122No. 12 ("Pearson Br."); ECF No. 13 ("D.C. Br."); see also ECF No. 15 ("Pl.'s Opp'n"); ECF No. 17 ("Pearson Reply"); ECF No. 18 ("D.C. Reply"). Each motion will be granted in part and denied in part. Shume brings a claim for breach of contract, which will be dismissed. Shume's claim under
I. Background
For purposes of this motion, the Court accepts as true the allegations in Shume's Amended Complaint.1 Shume worked as a nursing assistant in New York until 2006, when she moved to the District of Columbia. Am. Compl. ¶ 8. In February 2007, she successfully completed a state-approved training program in Maryland, which she alleges also constituted a "nurse aide competency evaluation program which had been approved by the District of Columbia."
Shume then sought and obtained a Nurse Aide Certificate from the District of Columbia Department of Health by "endorsement" (that is, based on her Maryland license).
When her certification was up for renewal again in 2015, Shume timely completed a renewal form application and sent it to Pearson. Am. Compl. ¶ 18. The application required Shume to pay a $12 fee, provide her contact information and work history, and certify her fulfillment of certain continuing education requirements. See ECF No. 14-1; ECF No. 15-3.2 The renewal form stated: "Once Pearson ... receives your form and fee, they will renew your certificate and send you a new certificate and wallet card." ECF No. 15-3; see ECF No. 14-1; Am. Compl. ¶ 25.
After submitting the application, Shume received a letter from Pearson stating that her certificate could not be renewed. Am. Compl. ¶ 19. Pearson explained that Shume was not qualified because "she had not passed the NNAAP Nurse Aide Practice Exam or been enrolled on the Maryland Geriatric Nursing Assistant (GNA) registry."
On December 1, 2015, Shume filed a handwritten pro se complaint in the Superior Court for the District of Columbia. See ECF No. 2-1 at 86. The complaint named "Promissor, Inc." as the defendant and was apparently intended to be brought against Pearson. See
The Amended Complaint asserts four causes of action. The first, for breach of contract, alleges that Shume's submission of her renewal application caused a binding contract to form between her and Defendants, which they breached by declining to renew her certificate. Am. Compl. ¶¶ 23-27. Shume's second cause of action seeks a "Preliminary and Permanent Injunction and/or Writ of Mandamus" requiring Defendants to renew her certificate.
Pearson removed the case to this Court, asserting federal question jurisdiction. ECF No. 1. Defendants then filed the instant motions to dismiss.
II. Legal Standard
"A Rule 12(b)(6) motion to dismiss tests the legal sufficiency of a plaintiff's complaint; it does not require a court to 'assess the truth of what is asserted or determine whether a plaintiff has any evidence to back up what is in the complaint.' " Herron v. Fannie Mae ,
III. Analysis
As explained below, the Court agrees with Defendants that Shume has failed to state a claim for breach of contract, which will be dismissed. But the Court concludes that Shume has stated a claim for a violation of
A. Breach of Contract (Count I)
The elements of a breach of contract claim under District of Columbia law are: "(1) a valid contract between the parties; (2) an obligation or duty arising out of the contract; (3) a breach of that duty; and (4) damages caused by breach." Tsintolas Realty Co. v. Mendez ,
Shume argues that the form application she received was an offer to enter into a unilateral contract, which she accepted by completing and submitting the form. See Pl.'s Opp'n at 8-12. Specifically, she alleges that the following language constituted an offer: "Once Pearson ... receives your form and fee, they will renew your certificate and send you a new certificate and wallet card." ECF No. 15-3. She claims to have accepted this offer, forming a contract that Defendants breached by failing to renew her certificate. Pl.'s Opp'n at 13.
The Court concludes that this claim fails as a matter of law, because it is implausible that Pearson or the District of Columbia made an offer to contract by stating that Pearson "will renew your certificate." An offer is "the manifestation of willingness to enter into a bargain, so made as to justify another person in understanding that his assent to that bargain is invited and will conclude it." 1836 S St. Tenants Ass'n, Inc. v. Estate of Battle ,
The Court finds Chattler v. United States ,
For similar reasons, the Court concludes that the language relied on by Shume could not plausibly constitute an offer in this context. A license application is generally understood as a request for government action, not a contract. See In re U.S. OPM Data Sec. Breach Litig. ,
B. 42 U.S.C. § 1983 (Count IV)
Shume also alleges that Defendants violated her procedural and substantive due process rights under the Fifth Amendment to the Constitution. She asserts this claim under
To state a claim under § 1983, a plaintiff must plead facts sufficient to establish that (1) "a person acting under color of state law" committed (2) a "violation of a right secured by the Constitution and laws of the United States." West v. Atkins ,
*1261. Action under Color of Law
Pearson argues that, as a threshold matter, it cannot be held liable under
Courts have generally been skeptical of claims that testing companies like Pearson are state actors, concluding that they are not state actors when they merely administer tests and report the results. See Fox v. Int'l Conf. of Funeral Serv. Exam'g Bds. ,
In this case, the Amended Complaint plausibly implicates Pearson in the process *127of issuing nurse aide certificates. Shume alleges not merely that Pearson contracted with the District of Columbia to provide testing services, but also that Pearson received her renewal application and notified her that it would be denied unless she took the required examination. Am. Compl. ¶¶ 12, 18-19. Moreover, the renewal form could be read to imply that Pearson exercised a portion of the District of Columbia's certification authority: "Once Pearson ... receives your form and fee, they will renew your certificate and send you a new certificate and wallet card." ECF No. 15-3 (emphasis added); see also Pearson Br. at 9 ("Plaintiff refuses to take the exam, so Pearson cannot issue her a license." (emphasis added) ). Indeed, the version of the form proffered by Pearson bears its logo across from the District of Columbia's. See ECF No. 14-1. Drawing all inferences in favor of Shume, as the Court must at this stage, she has plausibly alleged that the District of Columbia delegated to Pearson some of its power to license applicants and to decide what procedures to afford them, and that Pearson exercised that power in declining to renew Shume's certificate. Thus, she has plausibly alleged that Pearson "acted as the District's agent" in denying her renewal application. NB ex rel. Peacock ,
2. Violation of a Constitutional Right
a. Procedural Due Process
To bring a procedural due process claim, a plaintiff must allege that the defendant deprived her of a cognizable liberty or property interest, and that the defendant did so without appropriate procedural protections. See, e.g., GE v. Jackson ,
i. Liberty or Property Interest
Shume alleges that she possessed both a property interest in the renewal of her license and her employment, and a liberty interest in her ability to practice her chosen profession as a nurse aide. See Am. Compl. ¶¶ 41-42. The District of Columbia argues that Shume lacked a property interest in the renewal of her certification, because the Board of Nursing had discretion whether or not to grant renewal. See D.C. Br. at 11-12. But the Court need not decide that issue, because the District of Columbia does not dispute Shume's allegation that she had a liberty interest in her right to work as a nurse aide. See
"The Constitution protects an individual's 'right to follow a chosen trade or profession' without governmental interference." O'Donnell v. Barry ,
*128Becker v. Ill. Real Estate Admin. & Discip. Bd. ,
ii. Procedures Provided
Shume must next allege that Defendants deprived her of her interest without adequate procedural safeguards. "[I]n assessing the requirements of procedural due process in any case, a court must weigh (1) the importance of the private interest at stake, (2) the risk of an erroneous deprivation of the interest because of the procedures used and the probable value of additional procedural safeguards, and (3) the government's interests, including the cost of additional procedures." English v. District of Columbia ,
Shume alleges that she received notice that her certificate would not be renewed in the form of a letter from Pearson, but that she received no process to challenge Pearson's conclusion that she was not qualified. See Am. Compl. ¶¶ 19-20, 44. And she alleges that she lost her employment as a result of the non-renewal, so the private interests at stake are obviously quite weighty. Id. ¶¶ 21-22.
Defendants focus on the second prong of the test. They argue that Shume was not entitled to any procedures apart from notice of what she had to do to retain her license. See D.C. Reply at 3; Pearson Reply at 5-6. There was, they claim, no meaningful factual dispute as to Shume's qualifications: she was required either to pass the required examination or to show that she was qualified for certification by endorsement. She did neither. Therefore, no "additional hearings would have resulted in a more 'accurate' evaluation" of her qualifications to receive a Nurse Aide Certificate. D.C. Reply at 3.
Defendants are correct that, in licensing cases, heightened procedures (such as a predeprivation hearing) are "unlikely to have significant value" where the licensee "does not dispute the factual basis" for the decision. Dixon v. Love ,
Moreover, at this stage in the proceedings, the Court cannot conclude that the circumstances here posed no plausible risk of an erroneous deprivation of Shume's interest, or that additional procedural safeguards would not have plausibly benefitted her. Shume does not concede that she failed to meet the standards for a Nurse Aide Certificate. See Pl.'s Opp'n at 18. And for their part, Defendants' position appears to be that Shume's predicament resulted from their own prior errors-the acceptance of Shume's application by endorsement in 2007 and her subsequent renewals. See Pearson Br. at 11. The Court cannot conclude, as a matter of law, that it is implausible that Defendants erred in 2015, when they themselves claim to have erred in 2007, 2009, 2011, and 2013. Moreover, despite Defendants' characterization of this as an open-and-shut case, the record does not present a clear and comprehensive description of the licensure requirements in place in 2007, or an explanation of how these requirements were applied (or misapplied) to Shume's case. Therefore, on the record before it, the Court finds it plausible that a significant risk of error existed. And it is also plausible that additional procedures-even procedures short of a hearing, such as the ability to request an explanation of why the District of Columbia had changed its mind about Shume's qualifications and to submit a written rebuttal-would have meaningfully reduced the risk of error. Cf. Royer v. Fed. Bureau of Prisons ,
In declining to dismiss this claim, the Court does not suggest that every nurse aide seeking to renew her certificate must be afforded extensive procedural protections, which might well impose unreasonable costs on the District of Columbia and interfere with its important task of ensuring that health professionals are properly qualified. Cf. City of Los Angeles v. David ,
b. Substantive Due Process
Shume also asserts a violation of her substantive due process rights. See Pl.'s Opp'n at 19. "[T]he doctrine of substantive due process constrains only egregious government misconduct." George Wash. Univ. v. District of Columbia ,
*130Circuit has "described the doctrine as preventing only 'grave unfairness,' and identified two ways in which such unfairness might be shown: 'Only [1] a substantial infringement of state law prompted by personal or group animus, or [2] a deliberate flouting of the law that trammels significant personal or property rights, qualifies for relief under § 1983.' "
There can be no serious dispute that the requirements Defendants seek to impose on Shume-to pass an examination or to obtain a license from another jurisdiction whose requirements the District of Columbia recognizes as comparable to its own-are rational. And, as the District of Columbia argues, see D.C. Br. at 13, even if Shume is right and Defendants erred in concluding she failed to meet those requirements, agency negligence does not amount to egregious government misconduct. See Zevallos v. Obama ,
C. Equitable Relief, Writ of Mandamus, and Declaratory Judgment (Counts II and III)
Shume's Amended Complaint contains two additional counts, one for equitable relief or a writ of mandamus (Count II) and one for a declaratory judgment (Count III). To the extent that Shume asserts a right to equitable or declaratory relief pursuant to her § 1983 claim, those requests for relief are not separate causes of action. See Base One Techs., Inc. v. Ali ,
Shume also argues in her brief that she has properly alleged an "estoppel claim." Pl.'s Opp'n at 19-23. The only basis for that claim in the Amended Complaint is an allegation that Defendants should be *131estopped from asserting that she failed to qualify as a nurse aide, given that the District of Columbia repeatedly certified her as qualified. See Am. Compl. ¶ 38(e). As Defendants point out, "estoppel" in this sense is not an independent basis for relief, but merely an equitable means of holding a party to a prior representation. See ATC Petrol., Inc. v. Sanders ,
Finally, Shume requests a writ of mandamus ordering Defendants to renew her certificate. Am. Compl. ¶ 35. The requirements for mandamus are demanding: "To show entitlement to mandamus, plaintiffs must demonstrate (1) a clear and indisputable right to relief, (2) that the government agency or official is violating a clear duty to act, and (3) that no adequate alternative remedy exists." Am. Hosp. Ass'n v. Burwell ,
IV. Conclusion and Order
For the reasons set forth above, it is hereby ORDERED that each Defendant's Motion to Dismiss (ECF Nos. 12 and 13) is GRANTED IN PART and DENIED IN PART . Count I for breach of contract is dismissed against both Defendants. Counts II and III, for equitable and declaratory relief and a writ of mandamus, are also dismissed against both Defendants, without prejudice to Shume's ability to request any relief to which she may be entitled at the appropriate time. Count IV, for violation of
SO ORDERED.
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