Shugars v. Walmart Inc.

District Court, N.D. California·Decided March 12, 2025·No. 5:24-cv-02765·Unknown

Opinion

CRYSTAL SHUGARS, et al., Case No. 24-cv-02765-EKL

Plaintiffs, ORDER GRANTING MOTION TO v. COMPEL ARBITRATION AND MOTION TO STAY Re: Dkt. No. 7 Defendant.

Plaintiffs Niccol Le’Roy and Crystal Shugars, two Walmart “Spark Drivers,” allege that Defendant Walmart Inc. (“Walmart”) willfully misclassified them as independent contractors. Plaintiffs assert violations of the California Labor Code and the California Unfair Competition Law. Walmart moves to compel arbitration of all claims except for Shugars’ representative Private Attorneys General Act (“PAGA”) claim, which Walmart requests to stay pending arbitration. The Court carefully reviewed the parties’ briefs and heard oral argument on November 6, 2024. For the following reasons, the Court GRANTS the motion to compel arbitration and STAYS the action while arbitration is pending. I. BACKGROUND1 Walmart is a national retailer known for offering “Everyday Low Prices on a huge assortment of groceries and more.” Compl. ¶ 17. Walmart also owns and operates the Spark Driver delivery platform. Id. ¶ 1. “The Spark Driver platform allows Walmart customers the ability to order groceries and other goods from local Walmart stores through Walmart’s site or app.” Id. ¶ 10. “The Spark Driver app allows anyone with a car and a smartphone to shop for and deliver groceries and goods to Walmart customers.” Id. ¶ 9. “Spark Drivers, including Plaintiffs, fulfill same-day delivery orders customers place with Walmart. The drivers either fulfill the order (shop) at Walmart or pick up a prepared order curbside or in-store and then deliver the order to the customer.” Id. ¶ 16. Plaintiffs Le’Roy and Shugars both work as Spark Drivers in the state of California. Id. ¶¶ 3-4. They allege that Walmart willfully misclassified them and other Spark Drivers as independent contractors and failed to pay them full compensation in violation of various provisions of the California Labor Code and the Unfair Competition Law. Id. ¶ 2 (citing Cal. Lab. Code §§ 226.8, 510, 1194, 1197, 1198, 2802, and Cal. Bus. & Prof. Code § 17200). Shugars asserts a PAGA claim, Cal. Lab. Code § 2699 et seq., based on the Labor Code violations. Id. ¶¶ 2, 46-48. Le’Roy seeks to represent a class of Spark Drivers who have worked for Walmart in California. Id. ¶¶ 37-45. Le’Roy and Shugars each signed a Non-Disclosure and Dispute Resolution Agreement with Walmart that includes an arbitration provision. O’Brien Decl. Ex. A, ECF No. 7-2 (the “Agreement”). The introductory paragraph to the Agreement indicates that Spark Drivers agree to arbitrate claims against Walmart unless they opt out of the arbitration provision: IMPORTANT: Please review this Agreement carefully. This Agreement is a binding contract that addresses important legal issues. Entering into the Agreement, including the Arbitration Provision in Section II below, will affect your legal rights. It is your sole responsibility to read and understand this Agreement and its Arbitration Provision, WHICH REQUIRES THE PARTIES TO RESOLVE ALL DISPUTES ON AN INDIVIDUAL BASIS IN FINAL AND BINDING ARBITRATION TO THE FULLEST EXTENT PERMITTED BY LAW, UNLESS YOU OPT OUT OF ARBITRATION AS PROVIDED IN THE Agreement at 1 (emphasis in original). The arbitration provision requires that all disputes between the parties shall be resolved “on an individual basis and only by an arbitrator through final and binding arbitration and not by way of a court or jury trial, nor a proceeding before any other governmental body, and not by way of a class, collective, mass, or representative action or proceeding.” Agreement § II.1.A. The This Arbitration Provision is not a mandatory component of this Agreement or Contractor’s contractual relationship with Walmart. If Contractor does not want to be subject to this Arbitration Provision, Contractor may opt out by notifying Walmart in writing of Contractor’s desire to opt out of this Provision. To be effective, the writing indicating Contractor’s intent to opt out must be dated, signed, and submitted to Walmart within 30 days of Contractor’s execution of this Agreement, by U.S. Mail to the Attention of the Legal Department, Walmart Inc., 702 Southwest 8th Street, Bentonville, Arkansas 72716. Agreement § II.1.G. Walmart moves to compel arbitration of all claims on an individual basis, except for Shugars’ representative PAGA claim, which it asks the Court to stay pending arbitration. Mot. to Compel Arbitration at 1, ECF No. 7 (“Mot.”). Plaintiffs oppose the Motion. Opp., ECF No. 21. A. Legal Standard The Federal Arbitration Act (“FAA”) governs the enforcement of written arbitration agreements implicating interstate commerce. 9 U.S.C. § 1 et seq.; see Circuit City Stores, Inc. v. Adams, 532 U.S. 105, 119 (2001) (holding that the FAA extends to employment contracts, except for “contracts of employment of transportation workers”). In deciding whether to compel arbitration, a court must determine: “(1) whether there is an agreement to arbitrate between the parties; and (2) whether the agreement covers the dispute.” Brennan v. Opus Bank, 796 F.3d 1125, 1130 (9th Cir. 2015). B. Discussion In this case, the parties do not dispute the two threshold issues of the existence of an arbitration agreement and its scope. Plaintiffs acknowledge that they signed the Agreement, which contains an arbitration provision. Opp. at 6, 14, 17 (acknowledging that all Spark Drivers sign an arbitration agreement); see also Le’Roy Decl. ¶ 4, ECF No. 21-2. Plaintiffs do not dispute that the arbitration provision covers all claims asserted in this action, except for Shugars’ representative PAGA claim – which Walmart also acknowledges. Mot. at 13 (recognizing that the representative PAGA claim “cannot be arbitrated, given the language of the Agreement here”). Instead, Plaintiffs contend that Walmart may not enforce the arbitration provision for two primary reasons. First, Plaintiffs argue that the arbitration provision is exempt from the FAA because Plaintiffs are transportation workers engaged in foreign or interstate commerce. Second, Plaintiffs argue that the arbitration provision is procedurally and substantively unconscionable under California law. The Court addresses these arguments in turn. 1. The transportation worker exemption does not apply. Plaintiffs argue that Walmart cannot compel arbitration because Spark Drivers are “transportation workers” engaged in foreign or interstate commerce, and thus the arbitration provision is exempt from the FAA.2 9 U.S.C. § 1 (exempting from the FAA’s scope “any contracts of employment of seamen, railroad employees, or any other class of workers engaged in foreign or interstate commerce”). “As the party opposing arbitration, plaintiffs bear the burden of establishing that the exemption applies.” Fli-lo Falcon, LLC v. Amazon.com, Inc., 97 F.4th 1190, 1194 (9th Cir. 2024).3 The Court employs a two-step analysis to determine whether Spark Drivers are a class of workers engaged in foreign or interstate commerce. At the first step, the Court “defin[es] the relevant ‘class of workers’ to which” Spark Drivers belong. Sw. Airlines Co. v. Saxon, 596 U.S. 450, 455 (2022). In defining the class of workers, the Court focuses on “the actual work that the members of the class, as a whole, typically carry out,” not on what the employer “does generally.” Id. at 456. At the second step, the Court “determine[s] whether that class of workers is ‘engaged in foreign or interstate commerce.’” Id. A class of

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