Shree Veer Corporation v. OYO Hotels Inc

CourtDistrict Court, N.D. Texas
DecidedMarch 17, 2025
Docket3:20-cv-03268
StatusUnknown

This text of Shree Veer Corporation v. OYO Hotels Inc (Shree Veer Corporation v. OYO Hotels Inc) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shree Veer Corporation v. OYO Hotels Inc, (N.D. Tex. 2025).

Opinion

IN THE UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF TEXAS DALLAS DIVISION SHREE VEER CORPORATION and § CHIEF HOSPITALITY, LLC, § § Plaintiffs, § § v. § Civil Action No. 3:20-cv-03268-L § OYO HOTELS, INC., § § Defendant. § MEMORANDUM OPINION AND ORDER Before the court are: (1) Defendant’s Objection to and Motion to Exclude Plaintiffs’ Expert Witnesses (“Objections”) (Doc. 67), filed July 15, 2024; (2) Plaintiffs’ Motion to Strike Defendant’s Pleadings and for Entry of Default Judgment (“Motion to Strike”) (Doc. 75), filed August 26, 2024; (3) Jonathan Wilfong’s Application for Admission Pro Hac Vice (“Application”) (Doc. 79), filed September 12, 2024; (4) Defendant’s Response to Plaintiffs’ Motion to Strike Defendant’s Pleadings and for Entry of Default (Doc. 80), filed September 13, 2024; (5) Defendant’s Response to Show Cause Order (Doc. 81), filed September 13, 2024; and (6) Plaintiffs’ Reply to Defendant’s Response to Show Cause Order (Doc. 82), filed September 26, 2024; and (7) Defendant OYO Hotels, Inc’s Motion for Default Judgment Against Plaintiffs Shree Veer Corporation and Chief Hospitality, LLC (“Motion for Default Judgment”) (Doc. 86), filed November 15, 2024. For the reasons herein stated, the court overrules and denies in part and sustains and grants in part Defendant’s Objection to and Motion to Exclude Plaintiffs’ Expert Witnesses; denies Plaintiffs’ Motion to Strike Defendant’s Pleadings and for Entry of Default Judgment; denies Defendant’s Motion for Default Judgment; denies Mr. Wilfong’s Application and orders Mr. Wilfong to file an Application for Admission Pro Hac Vice by 5 p.m. on March 31, 2025; denies Defendant’s Motion for Default Judgment; and sanctions Defendant for its failure to comply with a court order. I. Procedural and Factual Background On October 28, 2020, Defendant OYO Hotels, Inc. (“OYO” or “Defendant”) removed this

action filed by Shree Veer Corporation (“Shree Veer”) and Chief Hospitality, LLC (“Chief Hospitality”) (collectively, “Plaintiffs”) to federal court pursuant to 28 U.S.C. §§ 1332(a)(1) and 1441, and alternatively under § 1332(d)(2). Plaintiffs’ action, filed on behalf of themselves and a Putative Class, arises out of a contract dispute between the parties and OYO’s alleged fraudulent inducement, misrepresentations, and nondisclosure. First, Plaintiffs contend that Defendant breached its contracts with them “by, at a minimum, improperly withholding the guaranteed revenue payments required by the contracts between each Plaintiff and Defendant.” Pl.’s First Am. Compl. 10, ¶ 31. Second, they contend that OYO committed fraud by nondisclosure, causing them injury

when it “partially disclosed [] information to Plaintiffs” through Defendant’s CEO, Mr. Ritesh Agarwal (“Mr. Agarwal”), including, but not limited to: a. Defendant’s sophisticated revenue management and guest stay booking software platforms would increase the property owners’ business; b. Defendant’s guest stay booking algorithms and revenue modeling tools were state-of-the-art and drew on data and sophisticated modeling from hotel operations around the world and were developed using the best artificial intelligence and/or machine learning talent and resources available anywhere; c. Defendant’s software was incomparable and bolstered by Defendant’s employment of over two thousand software engineers around the world that continually optimize the revenue management and booking software; d. Defendant’s revenue management and booking software mechanisms were so accurate that Defendant could predict, down to the dollar, major revenue growth for each hotel that entered into an agreement with Defendant (which would allow Defendant to offer the guaranteed revenue agreement more fully described below); e. The opportunity to work with Defendant (by converting their properties to OYO-branded hotels) was infallible because even if Defendant’s revenue management and booking software did not operate as promised and could not yield the guaranteed revenue, Plaintiffs and all other prospective franchisees could rely on the contractual guaranteed minimum revenue as backstop mechanism.

Id. 12, ¶¶ 34-38. Third, Shree Veer and Chief Hospitality contend that OYO committed common law fraud and fraudulent inducement because it knew the statements above and a statement in a March 27, 2020 letter Plaintiffs received from Defendant “[r]epresenting Plaintiffs’ available rooms to be ‘unavailable’ because of the COVID-19 pandemic.” Id. at 14, ¶ 45b; see id. at 13-14, ¶¶ 43-45. On November 17, 2020, Defendant OYO filed its motion to dismiss Plaintiffs’ original petition. In response, Plaintiffs filed their First Amended Complaint on December 8, 2020. On December 22, 2020, Defendant OYO filed its Motion to Dismiss Plaintiff’s First Amended Complaint Pursuant to Rules 12(b)(6) and 9(b). In 2019, Defendant OYO began its market expansion into the United States. Id. at 2, ¶ 8. OYO’s basic business model relied on “[s]uccessfully inducing small, independent-minded hotel property owners to re-open as an OYO-franchised hotel.” Id. at 3, ¶ 9 (emphasis in original). As part of its expansion strategy, in June or July 2019, OYO held a meeting in San Francisco, California, for small and independent hotel property owners, including Plaintiffs’ representative, where Mr. Agarwal “used this captive audience opportunity to make affirmative representations about the quality of their business model and specifically about the sophistication and superiority of Defendant’s revenue management and guest stay booking software platforms.” Id. at 4, ¶ 13. Plaintiffs contend that Mr. Agarwal’s statements at this meeting—the Agarwal Statements—were fraudulent and “an attempt to induce small or independent property owners [including Plaintiffs] to hand control over all bookings and revenue management over to Defendant by entering into contracts similar to those signed by Plaintiffs.” Id. ¶ 14. OYO also established a Minimum Revenue Guarantee Mechanism (“Revenue Guarantee”) as an incentive to guarantee a minimum revenue margin for newly franchised properties. See id. at 5, ¶ 15. According to Plaintiffs, by late 2019, these guaranties turned out to be more than OYO could maintain, so “it was forced to offer rooms at up to 75% discounts in order to achieve the online engagement from prospective hotel

guests it was targeting,” which affected the hotels’ clientele and negatively impacted, consequently, Plaintiffs’ businesses. Id. at 6-7, ¶¶ 20-21. When the World Health Organization (“WHO”) declared COVID-19 a global pandemic, Defendant OYO informed Plaintiffs in its March 27, 2020 letter that “legal orders and other developments related to the Coronavirus (COVID-19) crisis makes the guest rooms of your OYO hotel ‘unavailable’” under the contracts and it would therefore suspend the Revenue Guarantee. Id. at 7, ¶ 23; id., Ex. 3. Plaintiffs contend that their rooms were not “unavailable” or, in the alternative, the word “unavailable” in the contracts is ambiguous. Id. at 8, ¶¶ 24-25. Between April 2020 and September 2020, OYO withheld Revenue Guarantee payments from Chief

Hospitality and Shree Veer, totaling $769,500 and $329,059, respectively. Id. at 8-9, ¶ 26; see id., Ex. 1 at 6; Ex. 2 at 6. According to Plaintiffs, Defendant OYO “quietly and fraudulently sought to force their franchisees to bear the financial losses and the associated risks that were contractually allocated to OYO in the entirely foreseeable scenario of reduced travel and tourism.” Id. at 9, ¶ 27.

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Bluebook (online)
Shree Veer Corporation v. OYO Hotels Inc, Counsel Stack Legal Research, https://law.counselstack.com/opinion/shree-veer-corporation-v-oyo-hotels-inc-txnd-2025.