Shkoza v. NYC Health and Hospital Corporation

CourtDistrict Court, S.D. New York
DecidedMarch 13, 2024
Docket1:20-cv-03646
StatusUnknown

This text of Shkoza v. NYC Health and Hospital Corporation (Shkoza v. NYC Health and Hospital Corporation) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shkoza v. NYC Health and Hospital Corporation, (S.D.N.Y. 2024).

Opinion

UNITED STATES DISTRICT COURT DOC#: SOUTHERN DISTRICT OF NEW YORK DATE FILED:

ARDIANA SHKOZA,

Plaintiff, No. 20-CV-3646 (RA)

v. MEMORANDUM

OPINION & ORDER NYC HEALTH AND HOSPITALS

CORPORATION,

Defendant.

RONNIE ABRAMS, United States District Judge:

Ardiana Shkoza, proceeding pro se, filed suit against her former employer, the New York City Health and Hospitals Corporation (“NYC Health & Hospitals”), after it terminated her temporary employment. Alleging retaliation and discrimination on the basis of race, national origin, age, sex, and gender, Shkoza asserted numerous claims under federal, state, and city law. Last year, the Court dismissed her complaint except as to (1) her claims of retaliation under Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000-3(a), the New York State Human Rights Law (“NYSHRL”), N.Y. Exec. Law § 296(7), and the New York City Human Rights Law (“NYCHRL”), N.Y.C. Admin. Code § 8-107(7); and (2) her claim of gender discrimination under the NYCHRL, N.Y.C. Admin. Code § 8-107(1)(a). Before the Court is NYC Health & Hospitals’ motion for summary judgment on those remaining claims. For the reasons that follow, NYC Health & Hospitals’ motion for summary judgment is granted. BACKGROUND1

On March 4, 2019, Ardiana Shkoza began her job as a temporary hospital care investigator in the billing department at Jacobi Medical Center in the Bronx. See Def.’s 56.1 ¶ 8, Dkt. 77; Pl.’s 56.1 ¶ 8, Dkt. 84. Problems ensued shortly thereafter, culminating in her termination on April 23, 2019. See Def.’s 56.1 ¶ 62; Pl.’s 56.1 ¶ 62. According to her supervisors, Shkoza struggled with work performance and interpersonal issues almost immediately upon hire. Melissa Emeric, a senior hospital care investigator, recalls that Shkoza had difficulty understanding billing concepts, see Francis Decl. Ex. D, 17:17–18:19, Dkt. 76, and required “one-on-one training rather than a tutorial,” id. at 18:17. She explains that they “had to continuously repeat the same actions over and over for several weeks. It became an issue even explaining what certain ID numbers were or what calling insurances were.” Id. at 30:22– 25. Coordinating Manager Rosemary Young similarly recounts that Shkoza experienced difficulties in her role, requiring her to confront Shkoza about her performance problems. See Francis Decl. Ex. E, 22:7–10; id. at 30:3–9. Additionally, Emeric “describes” Shkoza’s treatment of colleagues as “very” “accus[atory],” “derogatory,” and “dismissive.” Francis Decl. Ex. D, 44:9– 10. Colleagues complained, for example, that Shkoza snapped or pointed at them for help. See id. at 18:6–15; 20:10–16.

Shkoza likewise felt dissatisfied with her time at Jacobi Medical Center. She complained of workplace issues to her indirect supervisor, Associate Director Roberto Lujan, four or so times during her first month of employment. See Francis Decl. Ex. C, 22:3–16; Francis Decl. Ex. B, 77:8–9; Def.’s 56.1 ¶ 14; Pl.’s 56.1 ¶ 14. In particular, she objected to changes in her supervisors and work assignments, see Def.’s 56.1 ¶ 19; Pl.’s 56.1 ¶ 19, as well as to the use of her workstation

1 The Court draws the following facts from the parties’ Local Rule 56.1 statements of material facts and supporting documents. by a colleague who was “doing dental [billing],” Shkoza Decl. ¶ 49, Dkt. 82; see Def.’s 56.1 ¶ 19; Pl.’s 56.1 ¶ 19. She also complained of “harassment,” “bullying,” a “hostile work environment,” and inadequate training. Francis Decl. Ex. B, 70:5–71:19; Francis Decl. Ex. H; see Def.’s 56.1 ¶ 20; Pl.’s 56.1 ¶ 20.2 Shkoza further relayed her concern about bullying to a compliance officer, explaining that it began on her very first day of work. See Def.’s 56.1 ¶ 16; Pl.’s 56.1 ¶ 16. She also alleges that she “discussed with [Director] Tanya Blanchette about being treated unfairly and feeling unwell in the current workplace environment and having been not trained properly.”

Shkoza Decl. ¶ 9. Separately, she asserts that she complained to another colleague about being followed to the bathroom by a woman who commented on her clothing, including her wearing of pants. See Pl.’s 56.1 ¶ 66; Francis Decl. Ex. B, 64:11–66:10. Shkoza now also complains of how Lujan treated of her. She alleges that Lujan touched her twice without her consent. See Shkoza Decl. ¶ 7; Pl.’s 56.1 ¶ 35; Def.’s 56.1 ¶ 35. On the first occasion, Lujan allegedly nudged her arm with his elbow during a colleague’s retirement party and asked whether she had thought about retirement. See Shkoza Decl. ¶ 7; Pl.’s Opp’n to Def.’s Mot. to Dismiss at 1, Dkt. 18; Pl.’s Opp’n to Def.’s Mot. for Summary J. at 2, Dkt. 83. On the second occasion, Lujan allegedly “massag[ed]” her shoulders in a hallway after she had been crying during a meeting in his office. Pl.’s 56.1 ¶ 35. Shkoza also initially alleged that Lujan

commented, “[F]or me all [female coworkers] are my wives,” Pl.’s Opp’n to Def.’s Mot. to Dismiss at 1, but has since described his remark as indicating that the female employees resembled his wife, see Pl.’s 56.1 ¶ 18. Meanwhile, Young allegedly “leer[ed] [and] star[ed]” at her, making “suggestive gestures.” Shkoza Decl. ¶ 6; see Pl.’s 56.1 ¶ 66. Shkoza further claims that Lujan abused his power by assigning her to work in the billing department instead of under the employees who interviewed her. See Pl.’s 56.1 ¶ 10.

2 According to Shkoza, Lujan directed her to stop using the term “harassment.” Pl.’s 56.1 ¶ 18; see Shkoza Decl. ¶ 8. Lujan, for his part, does not dispute that he touched Shokza’s shoulder after she had cried during a meeting. See Pl.’s 56.1 ¶ 35; Def.’s 56.1 ¶ 35. According to him, he was “just consoling [her] because she was upset about [an] email.” Francis Decl. Ex. C, 38:19–20. As she acknowledges, Lujan also offered her a tissue and ceased touching her at her direction. See Pl.’s 56.1 ¶¶ 35–37; Def.’s 56.1 ¶¶ 35–37. Emeric and Young ultimately decided to terminate Shkoza. See Pl.’s 56.1 ¶ 53; Def.’s 56.1 ¶ 53. On April 23, 2019, Young sent an email to the human resources department stating, “I would

like to terminate Adriana Shkoza, due to her unsatisfactory work performance, . . . as soon as possible.” Francis Decl. Ex. K. That same day, 50 days after her employment had begun, Shkoza received notice of her termination, effectively immediately. Francis Decl. Ex. L. According to Emeric, the termination occurred because Shkoza “could not understand or do the functions of a hospital care investigator. . . . [S]he [did] not understand[] the job or [its] functions” and “ha[d] conflicts with other [hospital care investigators].” Francis Decl. Ex. D, 28:11–15. NYC Health & Hospitals terminated Shkoza without a formal evaluation of her performance. See Pl.’s 56.1 ¶ 61; Def.’s 56.1 ¶ 61. As Young explains, no formal evaluation was necessary given that Shkoza had not successfully completed her training. See Pl.’s 56.1 ¶¶ 57–60; Def.’s 56.1 ¶¶ 57–60. Several months after her termination, Shkoza filed a charge of discrimination with the

Equal Employment Opportunity Commission (“EEOC”). See Francis Decl. Ex. M. In her charge, she alleged that she had experienced discrimination due to her age, national origin, and sex. See id. Shkoza also alleged retaliation and reported having lodged multiple complaints of workplace bullying. See id. She further asserted that Lujan had “touched [her] twice on [her] shoulder when [she] went to his office to speak about the workplace issues.” Id. The EEOC dismissed her charge and notified her of her right to file suit on February 11, 2020. See Compl. at 16–17, Dkt. 1.

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