Shields v. SMC Corporation of America

CourtDistrict Court, N.D. Ohio
DecidedMay 13, 2022
Docket1:20-cv-02348
StatusUnknown

This text of Shields v. SMC Corporation of America (Shields v. SMC Corporation of America) is published on Counsel Stack Legal Research, covering District Court, N.D. Ohio primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shields v. SMC Corporation of America, (N.D. Ohio 2022).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF OHIO

MICHAEL SHIELDS, Case No. 1:20-cv-02348

Plaintiff, -vs- JUDGE PAMELA A. BARKER

SMC CORPORATION OF AMERICA, et MEMORANDUM OPINION & ORDER al.,

Defendants.

Currently pending is Defendants SMC Corporation of America’s and Eric Lundgren’s Motion for Summary Judgment. (Doc. No. 28.) Plaintiff Michael Shields filed a Brief in Opposition to Defendants’ Motion, to which Defendants replied. (Doc. Nos. 30, 32.) For the following reasons, Defendants’ Motion for Summary Judgment is granted in part and denied in part. I. Background Defendant SMC Corporation of America (“SMC”) manufactures pneumatic and instrumentation components, which are used in factory automation. (Bruschi Depo., Doc. No. 28-3, PageID# 219-20.) SMC maintains a sales force that sells SMC’s components to customers for use in customers’ own factories. (Id.) SMC’s headquarters are in Noblesville, Indiana, but it also maintains branch offices across the country, including in Cleveland, Ohio. (Id.) Plaintiff Michael Shields began working for SMC as a Sales Representative in SMC’s Cleveland branch in January 2005. (Shields Depo., Doc. No. 28-4, PageID# 231.) Shields remained at SMC until December 2011, when he became director of sales for a company called Panel Master. (Id.) Two years later, however, Shields decided to return to SMC. (Id. at PageID# 232.) At 60 years old, Shields was rehired by Dewayne Bruschi, SMC’s Global “GTAP,” or Global Target Account, Group Leader in December 2013. (Id.) Bruschi remained Shields’s direct supervisor until around 2016. (Doc. No. 28-3, PageID# 223.) A. Shields’s Role at SMC Upon Shields’s return in 2013, he became an account manager within the “global target account group,” or “GTAP” group. (Id. at PageID# 232.) SMC’s GTAP group focuses on corporate accounts, i.e., large regional, national, and/or international corporate clients with geographically

diverse manufacturing environments. (See Bruschi Decl., Doc. No. 28-10, ¶ 3.) Around April 2019, SMC restructured its sales roles and Shield’s title changed to “Corporate Account Manager”. (Doc. No. 28-3, PageID# 222.) As both an Account Manager and a Corporate Account Manager, Shields was responsible for encouraging large national and international corporations to design their factories with SMC components and/or approve SMC as a “preferred supplier.” (Doc. No. 28-3, PageID# 235.) The long-term goals of a Corporate Account Manager include achieving “preferred vendor status” and/or “product specification,” meaning a customer agreed to design and build its factory machines with SMC-specific components. (Bruschi Depo., Doc. No. 30-4, PageID# 547.) It can take a Corporate Account Manager more than a year to achieve these goals. (Id.) Shields worked on a variety of corporate accounts during his time at SMC, including Proctor & Gamble through 2017, as

well as Nordson, Nestle, Cooper Tire, Smucker’s, Owens Illinois, Sherwin-Williams, Cardinal Health, and Kroger. (Id. at PageID# 562.) Shields had several direct supervisors during his second stint at SMC. He reported to Bruschi from 2013 through 2016. He then reported to David Armstrong, SMC’s Industry Sales Manager for the GTAP group, from 2016 through 2019. (Armstrong Depo., Doc. No. 28-6, PageID# 257-58.) When Shields’s title changed to Corporate Account Manager in 2019, Shields began reporting

2 directly to Bill Dawson, the Cleveland branch manager. (Doc. No. 28-3, PageID# 222.) Though Dawson became Shields’s direct supervisor in 2019, Bruschi and Armstrong maintained “dotted line” reporting over Shields. (Id. at PageID# 222-23.) This meant that Dawson oversaw Shields’s day-to- day activities, expenses, timesheets, and the like, while Bruschi and Armstrong oversaw Shields’s overall strategy and provided any support Shields needed with his customers (e.g., supporting Shields during preferred vendor agreement contract negotiations). (Id.) After Dawson left SMC in January

2020, Cleveland’s branch personnel, including Shields, began reporting on an interim basis to Eric Lundgren, SMC’s Central Regional Manager. (Lundgren Depo., Doc. No. 28-5, PageID# 251.) Shields was not the only Corporate Account Manager in SMC’s Cleveland branch. Another employee, Mark Thompson, also worked as a Corporate Account Manager in Cleveland until his retirement sometime in 2019. (Dawson Depo., Doc. No. 30-7, PageID# 652.) After Thompson retired, Shields covered both his and Thompson’s accounts. (Dawson Depo., Doc. No. 30-7, PageID# 652.) Indeed, under “Accomplishments” on Shields’s 2019 performance review, Dawson commended Shields for “doing the job of two corporate account managers since his partner retired.” (Doc. No. 30-1, PageID# 442.) In late 2019, SMC moved to fill the Corporate Account Manager position vacated by

Thompson in Cleveland. On October 24, 2019, Dawson contacted SMC’s human resources department, indicating that he wished to hire 34-year-old David Williams as a Corporate Account Manager. (Doc. No. 30-1, PageID# 516.) Dawson indicated that Williams would oversee the Nordson, Goodyear, Eaton, Whirlpool, and Cooper Tire accounts. (Id.) According to Williams’s application, he had prior experience as a sales manager at various companies in Northeast Ohio but did not indicate that he held any “Certifications/Special Qualifications,” nor that he had expertise in

3 a specific industry, e.g., the tire industry. (Id. at PageID# 513-14.) SMC offered Williams the Corporate Account Manager position on October 31, 2019. (Id. at PageID# 517.) Williams began as an SMC Corporate Account Manager on November 18, 2019. (Doc. No. 30-1, PageID# 511; see also Doc. No. 30-7, PageID# 655-57.) Per SMC’s policy, Williams was placed on a 90-day introductory period, which lasted through February 2020. (Lundgren Depo., Doc. No. 30-8, PageID# 687.) B. Shields’s Performance at SMC

Shields appears to have been largely successful during his tenure at SMC. For example, shortly after Shields was assigned the Proctor & Gamble account in 2013, he helped SMC achieve “specification status” with Proctor & Gamble. (Doc. No. 30-4, PageID# 557.) In another example, an undated internal SMC “Success Story” touted a successful recommendation that Shields made on a product specification for Nestle. (Doc. No. 30-1, PageID# 445.) According to the handout, the “engineers and design staff are very happy with Mike’s recommendations and are eagerly awaiting the end-user’s feedback to begin on building more machines for subsequent orders. Great job to Mike!” (Id.) Additionally, according to Armstrong, Shields also worked on securing a preferred supplier agreement with Nestle sometime around 2019. (Armstrong Depo., Doc. No. 30-6, PageID#

636-37, “[Y]es, Mike would have been working for the U.S. side as part of that agreement.”) Only Shields’s final annual performance review, dated from December 1, 2018 through December 31, 2019, was produced by SMC in this matter.1 Dawson completed this annual performance review, assisted by Armstrong, who offered Dawson additional input and development goals to be included in Shields’s review. (Armstrong Depo., Doc. No. 30-6, PageID# 634.) Dawson

1 SMC claims that it lost all performance reviews dated prior to 2019 when SMC switched to a new human resources software system. 4 assessed Shields’s performance on a scale of 1 to 4 in 20 areas, including operational process understanding, creativity and ability to create sales, executing company direction, productivity, and communication. (Doc. No.

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Shields v. SMC Corporation of America, Counsel Stack Legal Research, https://law.counselstack.com/opinion/shields-v-smc-corporation-of-america-ohnd-2022.