Sheppard v. Sears, Roebuck & Co.

391 F. Supp. 2d 1168, 2005 U.S. Dist. LEXIS 11807, 2005 WL 2455016
CourtDistrict Court, S.D. Florida
DecidedApril 29, 2005
Docket03-22995-CIV
StatusPublished
Cited by4 cases

This text of 391 F. Supp. 2d 1168 (Sheppard v. Sears, Roebuck & Co.) is published on Counsel Stack Legal Research, covering District Court, S.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sheppard v. Sears, Roebuck & Co., 391 F. Supp. 2d 1168, 2005 U.S. Dist. LEXIS 11807, 2005 WL 2455016 (S.D. Fla. 2005).

Opinion

ORDER GRANTING DEFENDANT’S MOTION FOR SUMMARY JUDGMENT

GOLD, District Judge.

THIS CAUSE is before the Court upon Defendant’s Motion for Summary Judgment [DE 31], filed October 14, 2004. Plaintiff filed opposition to Defendant’s motion [DE 40] on November 12, 2004. Defendant filed a reply brief [DE 45] on November 29, 2004. The Court held oral argument on the summary judgment motion on March 25, 2005.

Plaintiffs Complaint alleges four counts of discrimination on the basis of age and sex: Count One, for age discrimination under the Age Discrimination in Employment Act (“ADEA”), Count Two, for age discrimination under the Florida Civil Rights Act (“FCRA”), Count Three for sex discrimination under Title VII of the Civil Rights Act (“Title VII”), and Count Four for sex discrimination under the FCRA. The Defendant seeks summary judgment as to all four counts. Upon a review of the parties’ arguments, relevant case law, and the record, I conclude that Defendant’s motion should be granted and summary judgment entered for the Defendant as to all counts of the Plaintiffs complaint.

Facts 1

A. The Defendant

Defendant Sears, Roebuck & Co. (“Sears”) is a retailer of apparel, home and *1172 automotive products and services with retail stores throughout the United States. (Defs 7.5 ¶ 1). Sears operates a customer service center in Miami, Florida, out of which its service technicians are dispatched to repair various types of appliances at its customers’ houses and places of business. (Defs 7.5 ¶ 1).

B. The Circumstances of Plaintiffs Employment

Sears hired the Plaintiff, Diana Sheppard (“Sheppard”) (d.o.b.: 9/1/1948), in April 1978 as a service technician. (Defs 7.5 ¶ 9). In that capacity, Sheppard would visit customers’ homes to repair washers and dryers. (Defs 7.5 ¶ 9). Plaintiffs Immediate supervisor was District Technical Manager Bennett Woods (“Woods”) at all times relevant to Plaintiffs claims. (Defs 7.5 ¶ 10). Woods described Sheppard as a “good technician.” (Plaintiffs Material Facts ¶ 2). Woods reports to District Technical Manager Horacio Villa-zon (“Villazon”). (Defs 7.5 ¶ 10). Villazon likewise described Sheppard as “an excellent technician, good associate.” (Plaintiffs Material Facts ¶ 3).

Sears’ customer service technicians service customers’ products in their homes or places of business. (Defs 7.5 ¶ 3). Accordingly, service technicians are required to drive a company vehicle between Sears or his/her house and customer service sites in order to make necessary repairs. (Defs 7.5 ¶ 3). Driving is an important part of the service technician’s job. (Defs 7.5 ¶ 9).

Sears maintains a Product Repair Services Driver’s Operating and Safety Manual (“safe-driving policy”), which Sheppard received and reviewed during her employment with Sears. (Defs 7.5 ¶ 4). Sears’ safe-driving policy provides, in part:

If you are involved in a word related motor vehicle collision, regardless of injury or damage, an investigation will be conducted to determine if you caused or contributed to the collision.
If it is determined that you caused or contributed to the collision, you will be subject to disciplinary action, up to and including termination. The decision to terminate an associate for causing or contributing to an accident shall be made on a case-by-case basis.

(Defs 7.5 ¶ 4) (emphasis in original).

Sears also maintains a “1-800 How Am I Driving” program, called “fleet safe,” that provides a means for the public to provide feedback regarding Sears’ drivers using a toll-free number. (Defs 7.5 ¶ 5). Sears’ company-owned vehicles, including the vehicle driven by Sheppard, bear a “safe-driving decal” that provides the toll-free number. If Sears receives an unsafe driving incident report or fleet safe complaint about one of its drivers where the complainant leaves his or her name and telephone number, the driver’s manager or supervisor is contacted. (Defs 7.5 ¶ 6). Sears’ safe-driving policy provides as follows with respect to the handling of fleet safe complaints: “If your vehicle was in the area at the time of the incident, your manager or supervisor will review the reported incident with you. If it is determined that the incident involves ... [a] report of unsafe driving ... you will be subject to disciplinary action, up to and including termination.” (Defs 7.5 ¶ 6). A technical manager is required to meet with the employee to obtain her side of the story and verify that she was in the area at the time of the alleged incident. (Plaintiffs Material Facts ¶¶ 9, 10).

Sears’ safe-driving policy also provides the following “non-exhaustive list of events that will result in an associate’s loss of his/her privilege to drive for Sears or immediate termination”:

Motor Vehicle Collisions — During the most recent five-year period, you cause *1173 or contribute to 3 motor vehicle collisions ... while driving a Sears’ vehicle and/or while on company business. Serious Vehicle Collision — You cause or contribute to a motor vehicle collision that results in serious bodily harm or death, significant financial liability or negative publicity.
Unsafe Driving Incidents — You have had 3 or more unsafe driving incidents within the last 18 months. (A motor vehicle collision that you cause or contribute to is also considered to be an unsafe driving incident.)

(Defs 7.5 ¶ 7).

Once an employee is involved in a work-related motor vehicle incident, an investigation is to be conducted to determine if the employee “caused or contributed” to the incident. (Plaintiffs Material Facts ¶ 6). The parties dispute whether the severity of an employee’s accident is relevant in the application of Sears’ safe-driving policy. (Defs 7.5 ¶ 8, Plaintiffs 7.5 ¶ 8).

C. The Plaintiffs Driving Record On July 29, 1997, Sheppard was involved in an automobile accident while driving a Sears vehicle. She received a write-up as a result of the accident, which stated:

On July 29, 1997, Ms. Diana Sheppard was involved in a vehicular accident. It appears the associate caused or contributed to the accident by not yielding the right of way to oncoming traffic while making a right-hand turn on a red light. Ms. Sheppard and Mr. Machado, her supervisor, reviewed together the contents of the Drivers’ Operating & Safety Manual, pages 8 and 9. These manual pages cover the consequences of a second and third accidents [sic]. A copy of these pages was issued to Ms. Sheppard.

(Defs 7.5 ¶ 11). The documentation regarding this incident was apparently misplaced from Sheppard’s file, and Sheppard was later told by her supervisor, Bennett Woods, that this 1997 accident was not considered as part of her driving record. (Plaintiffs 7.5 ¶ 11).

On May 16, 2001, Sheppard was involved in a second automobile accident while driving a Sears vehicle. (Defs 7.5 ¶ 12). The police issued Sheppard a ticket and did not issue a ticket to the other driver involved in the accident. (Defs 7.5 ¶ 12).

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Bluebook (online)
391 F. Supp. 2d 1168, 2005 U.S. Dist. LEXIS 11807, 2005 WL 2455016, Counsel Stack Legal Research, https://law.counselstack.com/opinion/sheppard-v-sears-roebuck-co-flsd-2005.