Shawn Delong v. PHE, Inc.

District Court, E.D. Pennsylvania·Decided July 16, 2026·No. 2:24-cv-05212·Unknown

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE EASTERN DISTRICT OF PENNSYLVANIA

SHAWN DELONG : CIVIL ACTION : v. : NO. 24-5212 : PHE, INC. :

MEMORANDUM

MURPHY, J. July 16, 2026

This is our second time reviewing a motion to dismiss in this case. Last time, we dismissed Mr. Delong’s complaint for lack of standing and, alternatively, lack of personal jurisdiction. He filed an amended complaint meant to address these problems. As a reminder, Mr. Delong is suing PHE, Inc. — the operator of the online adult-products store Adam & Eve — for collecting and sharing his shopping behavior with Google Analytics in violation of Pennsylvania law. Mr. Delong’s original complaint did not demonstrate a concrete injury sufficient to establish standing because ordinarily, online shoppers have no reasonable expectation of privacy in their shopping habits. Nor did Mr. Delong allege a sufficient connection between his lawsuit and PHE’s activities in Pennsylvania for personal jurisdiction. Mr. Delong’s amended complaint changes things. He now explains how PHE uses advertising to induce its customers to expect shopping privacy consistent with common law privacy rights. That is enough for standing. Furthermore, PHE’s advertisements in Pennsylvania establish a sufficiently clear connection between Mr. Delong’s alleged harm and PHE’s activities in the state. Therefore, we can now exercise personal jurisdiction over the defendant. Having resolved the jurisdictional questions, we continue on to consider PHE’s sufficiency arguments and conclude that Mr. Delong adequately states a claim under Pennsylvania law. This case will proceed into discovery. I. Background Much of the background of this case and the relevant law may be found in our opinion dismissing without prejudice Mr. Delong’s earlier complaint. See Delong v. PHE, Inc., 2025 WL 2447787 (E.D. Pa. Aug. 25, 2025). According to the amended complaint, which we must

accept as true for these purposes, PHE is the owner and operator of Adam & Eve, which sells sex toys and other adult products through an online retail website. DI 22 at ¶¶ 1, 12.1 PHE promises consumers privacy on Adam & Eve both through advertising and on its website. Id. at ¶ 16. In advertising, PHE “has promulgated numerous television commercials with the theme of privacy, touting the Website as a place where consumers can shop privately for adult products without worrying who sees.” Id. at ¶ 17. On its website, Adam and Eve “stat[es] directly on the homepage that it takes ‘privacy seriously.’” Id. at ¶ 24. Despite these reassurances of privacy, PHE shares its customers’ information with Google. Id. at ¶ 27. Specifically, “Adam & Eve adds or embeds a small piece of Google Analytics JavaScript measurement code into each page of its website that it wishes to track

information.” Id. at ¶ 32. This allows Google Analytics to “see and collect Adam & Eve Website users’ IP addresses along with information related to their sexual orientation, sexual preferences, and other intimate information.” Id. at ¶ 63. Users’ intercepted information is then “stored in the Google database for Google’s later use to generate reports to help analyze the data collected.” Id. at ¶ 36. “Google also uses the information . . . to maintain and improve Google’s own services, develop new services, measure the effectiveness of its advertising, and personalize content and ads that one sees on Google’s and its partners’ sites and applications.” Id. at ¶ 37.

1 We adopt the sequential pagination supplied by the CM/ECF docketing system. 2 Mr. Delong was a consumer who searched for and purchased adult products from Adam and Eve on numerous occasions. Id. at ¶ 88. Mr. Delong and his purported class allege that PHE violated Pennsylvania’s Wiretapping and Electronic Surveillance Control Act (WESCA), 18 Pa. C.S. § 5701 et seq., by using Google Analytics to track the activities of visitors to the

Adam & Eve website. Id. ¶¶ 1-8. The proposed class seeks: (1) certification by order pursuant to Fed. R. Civ. P. 23; (2) designation of the plaintiff as representative of the proposed class and designation of his counsel as class counsel; (3) judgment in favor of the plaintiff and class members as against the defendant; (4) An award to each plaintiff and class member for statutory, actual and punitive damages, pursuant to 18 Pa. C.S. § 5725; (5) An award of attorneys’ fees and costs, including pre- and post-judgment interest; (6) An order holding that defendant’s disclosure of the plaintiff’s and class’s messages, reports and/or communications was in violation of the WESCA; and (7) such further relief that we deem proper. DI 22 at 30-31. II. Procedural History and Standard of Review Mr. Delong filed his original complaint against PHE in September 2024. DI 1. PHE

subsequently moved to dismiss Mr. Delong’s complaint on three grounds: lack of Article III standing, lack of personal jurisdiction, and failure to state a claim. DI 8. We agreed with PHE that Mr. Delong’s complaint did not establish standing or personal jurisdiction, and thus we dismissed Mr. Delong’s case without prejudice. Delong, 2025 WL 2447787.2 Mr. Delong then filed an amended complaint in September 2025. DI 22. PHE now moves to dismiss Mr. Delong’s complaint on the same three grounds as its

2 We declined to reach whether Mr. Delong’s complaint sufficiently stated a claim under the WESCA.

3 original motion: lack of Article III standing, lack of personal jurisdiction, and failure to state a claim. DI 23. Starting with standing, “[t]he burden to establish standing rests with the plaintiff[].” Finkelman v. Nat’l Football League, 810 F.3d 187, 194 (3d Cir. 2016). “The manner in which plaintiffs go about satisfying that burden depends on the posture of the case.”

Id. Thus, “[w]hen assessing standing on the basis of the facts alleged in a complaint, this means we apply the same standard of review we use when assessing a motion to dismiss for failure to state a claim . . . a plaintiff must allege facts that affirmatively and plausibly suggest that it has standing to sue. Id. (citation modified). As for personal jurisdiction, the plaintiff again bears the burden of alleging facts that demonstrate personal jurisdiction over the defendant is proper. Pinker v. Roche Holdings Ltd., 292 F.3d 361, 368 (3d Cir. 2002). However, “we must accept all of the plaintiff's allegations as true and construe disputed facts in favor of the plaintiff.” Id. (citation modified). Finally, in evaluating whether a plaintiff has sufficiently stated a claim, we must decide whether the complaint contains sufficient factual allegations, accepted as true, to state a plausible

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