SHAPIRO v. AETNA INC.

CourtDistrict Court, D. New Jersey
DecidedJuly 5, 2023
Docket2:22-cv-01958
StatusUnknown

This text of SHAPIRO v. AETNA INC. (SHAPIRO v. AETNA INC.) is published on Counsel Stack Legal Research, covering District Court, D. New Jersey primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
SHAPIRO v. AETNA INC., (D.N.J. 2023).

Opinion

Not for Publication

UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW JERSEY

BETH SHAPIRO, et al.,

Plaintiffs, Civil Action No.: 22-cv-1958 (ES) (AME)

v. OPINION

AETNA, INC. and AETNA LIFE INSURANCE COMPANY,

Defendants.

SALAS, DISTRICT JUDGE

Plaintiffs Beth Shapiro, Lori Lombardi, and Heather Gitlin (together, “Plaintiffs”) initiated this putative class action against defendants Aetna, Inc. and Aetna Life Insurance Company (together, “Defendants”) pursuant to the Employee Retirement Income Security Act of 1974 (“ERISA”), 29 U.S.C. § 1132, et seq., for Defendants’ alleged underpayment of benefits under Plaintiffs’ ERISA health care plans. (D.E. No. 1 (“Complaint” or “Compl.”)). Before the Court is Defendants’ joint motion to dismiss Plaintiffs’ Complaint for failure to state a claim pursuant to Federal Rule of Civil Procedure (“Rule”) 12(b)(6). (D.E. No. 14). Having considered the parties’ submissions, the Court decides this matter without oral argument. See Fed. R. Civ. P. 78(b); L. Civ. R. 78.1(b). For the following reasons, Defendants’ motion is GRANTED-in-part and DENIED-in-part. I. BACKGROUND A. Factual Background Plaintiffs are three individuals who received health benefits through ERISA plans (the “Plans”) which were self-funded by their employers, administered by Aetna, and which

participated in Aetna’s National Advantage Program (“NAP”) during the relevant time periods. (Compl. ¶¶ 38, 41, 43 & 45). Defendant Aetna, Inc. is a health insurance company that is alleged to “[e]ither directly or through its wholly [] owned and controlled subsidiaries . . . issue[] and administer[] health insurance plans.” (Id. ¶ 47). According to the Complaint, “Aetna, Inc. is a fiduciary under ERISA regarding the claims at issue in this litigation.” (Id.). Defendant Aetna Life Insurance Company is a wholly owned and controlled subsidiary of Aetna, Inc. (Id. ¶ 48). Aetna Life Insurance Company is the third-party administrator to the Plans. (D.E. No. 14-3 at 7; D.E. No. 14-4 at 2; D.E. No. 14-5 at 2).1 According to the Complaint, “Aetna Life Insurance Company, acting directly and on behalf of and under the supervision and direction of Aetna, Inc., is also a fiduciary under ERISA regarding the claims at issue in this litigation.” (Compl. ¶ 48).

While covered by the Plans, Plaintiffs each underwent a medical procedure which was performed by an out-of-network provider at an in-network facility. Specifically, Plaintiffs underwent breast reconstruction surgeries as a part of their treatment for breast cancer. (Id. ¶¶ 61, 90–91 & 105–06). According to the Complaint, these procedures constituted “Involuntary Services” under the terms of the Plans and Plaintiffs’ benefits claims should have been, but were not, processed accordingly. (Id. ¶¶ 55, 86 & 107).

1 Citations to Docket Entry numbers 14-3, 14-4, and 14-5 refer to the pagination automatically generated by the Court’s electronic filing system. The Plans provide that “Involuntary services are services or supplies that are one of the following . . . Performed at a network facility by an out-of-network provider, unless that out-of- network provider is an assistant surgeon for your surgery.” (D.E. No. 14-3 at 109; D.E. No. 14-4 at 90; D.E. No. 14-5 at 63). The Plans further provide that “[w]e will calculate your cost share for

involuntary services in the same way as we would if you received services from a network provider.” (D.E. No. 14-3 at 109; D.E. No. 14-4 at 90–91; D.E. No. 14-5 at 63). Because the Plans participated in the NAP, this would include negotiating an ad hoc rate with providers for repayment and precluding the providers from balance billing Plan members. According to the Complaint, generally, when benefits claims under the Plans were processed pursuant to the NAP, “[i]n exchange for reducing payments made to their self-insured employer clients through” these negotiated ad hoc rates and for protecting members from balance billing, Defendants were “paid a ‘shared savings fee’ . . . often referred to as the ‘NAP Access Fee’” by their employer clients. (Compl. ¶ 18). For “Involuntary Services provided by [out-of-network] providers” the NAP Access Fee was allegedly “the difference between what [Aetna] pays to the [out-of-network]

provider and the [out-of-network] provider’s billed charges.” (Id. ¶ 37). Plaintiffs allege that, because their claims for benefits for their breast reconstruction procedures constituted claims for “Involuntary Services,” the claims should have been processed as if Plaintiffs received the services from in-network providers. And because the Plans participated in the NAP, Plaintiffs allege that their benefits claims should have been processed consistent with the NAP. Accordingly, Plaintiffs allege that for their benefits claims, Defendants should have either (i) paid the providers’ full charged amounts, less only Plaintiffs’ in-network cost-sharing obligation or (ii) negotiated an ad hoc rate with the providers and protected Plaintiffs from balance billing. (Id. ¶¶ 82, 102 & 132). Instead, according to the Complaint, Aetna “routinely pays these claims—including claims submitted on behalf of the Plaintiffs here—using the Recognized Charge, a Medicare-based rate, or some other artificially low [out-of-network rate] calculated by Data iSight, a service of MultiPlan.” (Id. ¶ 30). These rates are allegedly lower than the provider’s full charged amount or the rate that could have been negotiated ad hoc, and by using these rates

Defendants subjected their members to balance billing. (Id.). In so doing, Plaintiffs allege that Defendants “consistently and routinely underpaid claims for Involuntary Services at [out-of- network rates] that were not Ad-Hoc Rates (or billed charges) . . . all to increase the NAP Access Fees [they] charged [their] employer clients.” (Id. ¶ 38). As such, Plaintiffs allege that Defendants “violated ERISA by failing to pay claims in adherence with the terms and conditions of” the Plans and “breached [their] fiduciary duties, including [their] duty of loyalty and ERISA’s prohibition against self-dealing.” (Id. ¶¶ 39–40).2 B. Procedural History Plaintiffs initiated this putative class action on April 5, 2022, bringing three counts for claims under ERISA: (i) Count I contains claims for benefits and for breach of fiduciary duties

pursuant to § 502(a)(1)(B); (ii) Count II contains claims pled in the alternative for breach of fiduciary duties pursuant to § 502(a)(3)(A); and (iii) Count III contains claims pled in the alternative for Defendants’ alleged unjust enrichment from charging their self-funded employer clients NAP Access Fees pursuant to § 502(a)(3)(B). (Compl. ¶¶ 144–54). Plaintiffs purport to represent a putative class of individuals defined as [a]ll persons in the United States who were covered under a self-funded ERISA health benefit plan administered by Aetna that participates in the National Advantage Program (“NAP”), and who submitted a benefit claim, or had a benefit claim submitted on their behalf, for Involuntary Services, as that term is defined in Aetna’s NAP plans, which was adjudicated by Aetna at any time within the applicable statute of limitations and for which

2 Plaintiffs allege that they have fully exhausted their administrative remedies by appealing these benefits determinations through multiple rounds of review. (Id. ¶¶ 68–81, 93–101 & 109–31). the allowed amount as determined by Aetna was lower than the provider’s billed charge and not the result of a bona fide negotiations of an ad-hoc-rate for that particular claim for benefits. (Id.

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