Shahin v. Kaiser Foundation Health Plan CA2/4

CourtCalifornia Court of Appeal
DecidedMay 1, 2023
DocketB307750
StatusUnpublished

This text of Shahin v. Kaiser Foundation Health Plan CA2/4 (Shahin v. Kaiser Foundation Health Plan CA2/4) is published on Counsel Stack Legal Research, covering California Court of Appeal primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Shahin v. Kaiser Foundation Health Plan CA2/4, (Cal. Ct. App. 2023).

Opinion

Filed 5/1/23 Shahin v. Kaiser Foundation Health Plan CA2/4 NOT TO BE PUBLISHED IN THE OFFICIAL REPORTS

California Rules of Court, rule 8.1115(a), prohibits courts and parties from citing or relying on opinions not certified for publication or ordered published, except as specified by rule 8.1115(a). This opinion has not been certified for publication or ordered published for purposes of rule 8.1115(a).

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA SECOND APPELLATE DISTRICT DIVISION FOUR

SANA SHAHIN, B307750 Plaintiff and Appellant, (Los Angeles County v. Super. Ct. No. 19STCV08042) KAISER FOUNDATION HEALTH PLAN, INC., et al.,

Defendants and Respondents.

APPEAL from a judgment of the Superior Court of Los Angeles County, Holly J. Fujie, Judge. Reversed in part and remanded with directions. Stephan Filip, Shahane Arayi Martirosyan; Law Offices of Alex Gilanians and Alexander Gilanians for Plaintiff and Appellant. Horvitz & Levy, Bradley S. Pauley, Scott Dixler; Cozen O’Connor, Michele Ballard Miller and Nicole Herter Perkin for Defendants and Respondents. INTRODUCTION

Sana Shahin appeals from the trial court’s summary judgment in favor of Southern California Permanente Medical Group (SCPMG), Kaiser Foundation Hospitals (KFH), Kaiser Foundation Health Plan, Inc. (KFHP), and The Permanente Federation LLC (TPF) (collectively, Kaiser) on her action for various employment disability, discrimination, and retaliation related causes of action, including several claims under the Fair Employment and Housing Act (FEHA) (Government Code § 12900 et seq.). The crux of Shahin’s claims is that for over a decade, Kaiser permitted her to work from home three days a week, which allowed her to care for her son, who has a disability. During that time, as evidenced by her performance reviews, Shahin’s managers felt she was perfectly capable of doing her job from home, and that she did it well. In 2017, however, Shahin’s new supervisor decided all managers must be present in the office five days a week. Shahin pleaded with Kaiser to keep her telecommuting schedule because she could not work without it. But Kaiser refused to acquiesce. Although Shahin may be right that her new manager’s edict is unfair or unwise, the Legislature has not required an employer to accommodate an employee who has a desire to work from home to assist with care for a child with a disability. Thus, Shahin does not have a viable claim under FEHA, or any other statute she invokes, for Kaiser’s refusal to permit her to continue her telecommuting arrangement, and thus to care for her son. Shahin also alleges Kaiser violated FEHA by failing to accommodate her own disability and failing to engage in the interactive process regarding her disability. For the reasons

2 discussed below, we conclude the trial court erred by granting summary adjudication of those claims. Therefore, summary adjudication of those claims and entry of summary judgment is reversed. We affirm summary adjudication in favor of Kaiser on the balance of Shahin’s claims.

FACTUAL AND PROCEDURAL BACKGROUND

In 2000, Shahin began working for KFHP in Pasadena as a contract benefits specialist. In 2005, Norair Jemjemian, the Chief Financial Officer of KFHP, offered Shahin a supervisor role in the Outside Referrals Department (ORD) of SCPMG in Los Angeles. Shahin explained she could not commute five days a week to Los Angeles from her home in San Dimas because she had a nine-year old son with autism who required regular care. Jemjemian responded she could telecommute three days a week to reduce her commuting time and increase the time she could spend with her son. The Area Medical Director at Los Angeles Medical Center approved the telecommuting arrangement. Based on this arrangement, Shahin accepted the new position. Shahin continued to telecommute for several years, and Kaiser eventually promoted her to senior manager in 2014. In 2016, Shahin took a medical leave of absence. When she returned to work in January 2017, Shahin began reporting directly to Milena Garabedian. Garabedian, in turn, reported to SCPMG’s Chief Administrative Officer, Sharon Peters. In or around April 2017, Garabedian informed Peters that Shahin telecommuted three days a week so she could care for her son. Peters explained to Garabedian she did not believe managers should telecommute because they should be visible in the workplace each day to respond to staff needs and ensure the fulfillment of productivity expectations. Based on this belief,

3 Peters instructed Garabedian to tell Shahin she could no longer telecommute. According to Garabedian, she did not inform Shahin right away, however, because she sought to determine whether there was a formal agreement in writing regarding Shahin’s telecommuting arrangement. By the end of 2017, Garabedian determined there was no written telecommuting agreement in Shahin’s file. Shahin had issues with Garabedian’s “management style and treatment of [her]” from the day she began reporting to Garabedian. Shahin felt Garabedian “nitpick[ed]” her, failed to support her, assigned her “worthless” tasks, criticized her emails, and used “intimidation tactics” by telling her that Peters was “pissed” and that Shahin was being investigated for an unspecified reason. Shahin also thought Garabedian rolled her eyes, giggled at her, and whispered about her in meetings. In May 2017, Garabedian gave Shahin her performance review for 2016. The review ranked Shahin “excellent” in multiple leadership skills and noted that she “is very eloquent and provides great customer service to our physicians and leaders.” Shahin was “okay with” the review, but she disagreed with some of the ratings marked “successful” rather than “excellent” because she thought 2016 was her “highest performing year in [her] entire career at [Kaiser].” She considered the review “untruthful,” in part because she did not report to Garabedian in 2016. Shahin experienced stress and anxiety from her interactions with Garabedian. In July 2017, Shahin fainted. She attributed the incident to work-related stress. Shahin informed Garabedian that she was experiencing stress and seeking treatment from a cardiologist that required her to wear a heart

4 monitor, but Garabedian did not “respond to [Shahin’s] request to stop putting [her] through that level of pressure.” After the fainting incident, Kaiser granted Shahin’s requests for days off of work for medical appointments, and permitted Shahin to work from home for approximately two-and-a-half weeks while she wore a heart monitor. Between August 2017 and May 2018, Shahin continued having issues with Garabedian based on, among other things, Garabedian questioning emails Shahin wrote, demanding Shahin hold her staff accountable for issues unrelated to her staff, talking down to Shahin through condescending emails and in person in front of others, not greeting Shahin during work meetings, assigning rudimentary “busy-work” to Shahin, and making budget cuts in Shahin’s department but not others. On May 10, 2018, Garabedian met with Shahin to discuss Shahin’s performance review for 2017. Garabedian lowered certain ratings in the performance evaluation and noted she wanted Shahin to be more strategic and innovative. Shahin felt “traumatized” because she thought the “whole evaluation [was] untruthful.” She became upset, told Garabedian she felt tightness in her chest, and walked out of the meeting. Garabedian had planned to finally inform Shahin during the May 10, 2018 meeting that she was required to work on-site and could no longer telecommute three days a week, but she was unable to do so before Shahin left the meeting. After she left the performance evaluation meeting, Shahin sent an email to Human Resources Director, Paul Martin.

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Bluebook (online)
Shahin v. Kaiser Foundation Health Plan CA2/4, Counsel Stack Legal Research, https://law.counselstack.com/opinion/shahin-v-kaiser-foundation-health-plan-ca24-calctapp-2023.