SFR Services, LLC, Wild Oak Bay Owners Association, Inc. v. American Coastal Insurance Company

District Court of Appeal of Florida·Decided July 22, 2026·No. 2D2024-1947·Published

Opinion

DISTRICT COURT OF APPEAL OF FLORIDA SECOND DISTRICT

SFR SERVICES, LLC a/a/o Wild Oak Bay Owner Association, Inc.,

Appellant,

v.

AMERICAN COASTAL INSURANCE COMPANY,

Appellee.

No. 2D2024-1947

July 22, 2026

Appeal from the Circuit Court for Manatee County; Edward Nicholas, Judge.

Melissa A. Giasi of Giasi Law, P.A., Tampa, for Appellant.

Patrick M. Chidnese and Frieda C. Lindroth of Bickford & Chidnese, LLP, Tampa, for Appellee.

BLACK, Judge. SFR Services, LLC, under an assignment of benefits from Wild Oak Bay Owners Association, Inc., appeals from the final summary judgment in favor of American Coastal Insurance Company. SFR challenges the trial court's rulings as to the promptness of Wild Oak Bay's notice to American Coastal of hurricane damage and as to the prejudice showing required of American Coastal if Wild Oak Bay's notice was not prompt. SFR also challenges the court's order striking SFR's acceptance of American Coastal's settlement offer. We affirm the final summary judgment insofar as it subsumes the order striking acceptance of the settlement offer. We otherwise reverse the final summary judgment and remand for further proceedings. I. Background The cause of action in this case arose from Wild Oak Bay's claim of damage allegedly caused by Hurricane Irma. Hurricane Irma made landfall September 10, 2017. Wild Oak Bay filed its claim with American Coastal on July 29, 2020—two years, ten months, and nineteen days after Hurricane Irma's landfall. In August 2020 Wild Oak Bay assigned its benefits under its insurance policy with American Coastal to SFR, and SFR subsequently submitted to American Coastal an estimate of repairs including roof replacements for forty-eight buildings. In March 2021 SFR brought suit against American Coastal for breach of contract, alleging that American Coastal had refused to pay for all covered damages to the insured property. Two years into litigation, American Coastal filed the subject motion for summary judgment. In its motion, American Coastal argued that Wild Oak Bay had failed to provide prompt notice of its claim as a matter of law and that the delay in notice along with repairs performed prior to reporting the claim prejudiced American Coastal's investigation such that American Coastal was unable to determine the cause and extent of the damages claimed. The relevant provision of Wild Oak Bay's insurance policy, Duties in the Event of Loss or Damage, provides that pursuant to section 627.70132, Florida Statutes (2016), "loss or damage caused by the peril of windstorm or hurricane is not covered unless notice of the claim . . . is

2 provided to [American Coastal] in accordance with the policy conditions, within three (3) years from the date the hurricane made landfall or the windstorm caused damage" and that "[i]n the case of a loss to covered property, [American Coastal] ha[s] no duty to provide coverage under this Policy if the failure to comply with the following [listed] duties is prejudicial to [American Coastal]." (Emphasis added.) The listed duties include that Wild Oak Bay "give [American Coastal] prompt notice of the loss or damage," including a description of the property, and that Wild Oak Bay, "[a]s soon as possible, give [American Coastal] a description of how, when and where the loss or damage occurred." Also included in the list of duties is cooperation in the investigation of the claim. On February 9, 2024, the trial court granted summary judgment in favor of American Coastal. The court found that Wild Oak Bay had failed to provide prompt notice of the claim. The court then found that American Coastal was prejudiced in its ability to respond to and properly evaluate the claim: "The bottom line here is that there is nothing in the record that, in any meaningful way, overcomes the clear and obvious prejudice as a result of [Wild Oak Bay's] 1053-day delay." On appeal, SFR contends that the trial court should have denied American Coastal's motion for summary judgment because the factual issues of timely notice and prejudice to American Coastal remained in dispute. II. Standards Our review of both the final summary judgment and the trial court's interpretation of the insurance policy is de novo. People's Tr. Ins. v. Abraham, 410 So. 3d 1280, 1283 (Fla. 2d DCA 2025). Pursuant to Florida Rule of Civil Procedure 1.510 the "test for the existence of a genuine factual dispute is whether 'the evidence is such that a

3 reasonable jury could return a verdict for the nonmoving party.' " You Restorations LLC v. First Protective Ins., 417 So. 3d 358, 364 (Fla. 4th DCA 2025) (quoting In re Amends. to Fla. Rule of Civ. Proc. 1.510, 317 So. 3d 72, 75 (Fla. 2021)). The inquiry is "whether the evidence presents a sufficient disagreement to require submission to a jury or whether it is so one-sided that one party must prevail as a matter of law." Id. at 365 (quoting Anderson v. Liberty Lobby, Inc., 477 U.S. 242, 251-52 (1986)). Specific to the basis for summary judgment in this case, "[t]he Supreme Court of Florida has set forth a two-step process to determine whether an insurance company may deny an insured's claim on the ground that the insured failed to give the insurance company timely notice of the claim as required by an insurance policy." Bensen v. Privilege Underwriters Reciprocal Exch., 401 So. 3d 390, 395 (Fla. 6th DCA 2023). "The first step in the analysis is to determine whether or not the notice was timely given." LoBello v. State Farm Fla. Ins., 152 So. 3d 595, 599 (Fla. 2d DCA 2014). If the notice was prompt, the analysis concludes. Id. If the notice was not prompt, the analysis proceeds to the second step: determining whether the insurance company was prejudiced as a result of the untimely notice. Bensen, 401 So. 3d at 395 (citing LoBello, 152 So. 3d at 599). III. Notice SFR contends that whether Wild Oak Bay provided prompt notice to American Coastal is a jury question. It argues that American Coastal did not identify any record evidence that Wild Oak Bay knew of the loss or damage earlier than the notice to American Coastal and that the record evidence instead established that when Wild Oak Bay became aware of the damage was a disputed fact. We cannot agree.

4 While it is the general rule that determining whether the insured gave timely notice to the insurer is a question to be resolved by the trier of fact, there are exceptions. Rodriguez v. Avatar Prop. & Cas. Ins., 290 So. 3d 560, 564 (Fla. 2d DCA 2020) (citing Himmel v. Avatar Prop. & Cas. Ins., 257 So. 3d 488, 492 (Fla. 4th DCA 2018)); accord Guzman v. So. Fidelity Ins., 332 So. 3d 67, 71 (Fla. 2d DCA 2021); LoBello, 152 So. 3d at 600. " '[I]f the undisputed evidence will not support a finding that the insured gave notice to the insurer as soon as practicable,' then the court may decide the issue as a matter of law." Sec. First Ins. v. Visca, 387 So. 3d 313, 318 (Fla. 4th DCA 2024) (quoting Lobello, 152 So. 3d at 600). The two-step analysis for determining whether an insured's failure to promptly report a claim results in the denial of coverage begins by considering the language of the insurance policy at issue. Laquer v. Citizens Prop. Ins., 167 So. 3d 470, 474 (Fla. 3d DCA 2015). Here, there is no definition of prompt or prompt notice in Wild Oak Bay's insurance policy.

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SFR Services, LLC, Wild Oak Bay Owners Association, Inc. v. American Coastal Insurance Company, (Fla. Ct. App. 2026).

SFR Services, LLC, Wild Oak Bay Owners Association, Inc. v. American Coastal Insurance Company (SFR Services, LLC, Wild Oak Bay Owners Association, Inc. v. American Coastal Insurance Company) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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