Serian v. JetBlue Airways Corporation

CourtDistrict Court, M.D. Florida
DecidedJuly 11, 2024
Docket6:23-cv-02471
StatusUnknown

This text of Serian v. JetBlue Airways Corporation (Serian v. JetBlue Airways Corporation) is published on Counsel Stack Legal Research, covering District Court, M.D. Florida primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Serian v. JetBlue Airways Corporation, (M.D. Fla. 2024).

Opinion

UNITED STATES DISTRICT COURT MIDDLE DISTRICT OF FLORIDA ORLANDO DIVISION

ELISABETH SERIAN,

Plaintiff,

v. Case No: 6:23-cv-2471-JSS-LHP

JETBLUE AIRWAYS CORPORATION,

Defendant. ___________________________________/ ORDER Defendant JetBlue Airways Corp. moves to dismiss Plaintiff’s Complaint with prejudice pursuant to Federal Rule of Civil Procedure 12(b)(6). (Motion, Dkt. 21.) Plaintiff opposes the Motion (Dkt. 29), and, with leave of court, Defendant filed a reply (Dkt. 32). For the reasons set forth below, Defendant’s Motion is granted in part and denied in part. BACKGROUND Plaintiff began working with Defendant in March of 2014 as a flight attendant. (Dkt. 2 ¶ 14.) In 2020, the Transportation Security Administration began requiring all airline passengers and employees to wear masks due to the coronavirus pandemic. (Id. ¶ 19.) Plaintiff alleges that she originally complied with the mandatory mask policy until she started “experiencing respiratory difficulties, including, but not limited to vomiting based on the long-term wearing of the face mask under highly pressurized air.” (Id. ¶ 21.) Plaintiff alleges that she was examined by a health-practitioner, who wrote her a letter stating that Plaintiff’s “health was at issue due to the face mask mandate and indicated that she required a reasonable accommodation.” (Id. ¶ 23.)

According to Plaintiff, she made a formal request to Defendant for an accommodation to not wear a face mask in July 2020. (Id. ¶ 24.) Plaintiff alleges that Defendant denied this request, informing her she could “wear a face mask or get a leave of absence.” (Id. ¶ 25.) Plaintiff further alleges that she “was even denied an

accommodation of wearing a face shield instead of a mask.” (Id.) However, she continued to comply with the mandatory mask mandate. (Id. ¶ 27.) Plaintiff alleges that she continued to email Defendant requesting reconsideration of her request, but no change was made. (Id. ¶ 31.) Plaintiff became “very vocal on Defendant’s unofficial private Facebook page” regarding the

“detrimental” effects of face masks to “one’s health when worn for extended periods of time[.]” (Id. ¶ 32.) Plaintiff alleges that employees of Defendant took issue with her posts and “began bullying and harassing her through [Defendant]’s Facebook page.” (Id. ¶ 33.) According to Plaintiff, she reported the bullying and Defendant did not take any action. (Id. ¶ 34.)

The mask mandate was rescinded around April 2022. (Id. ¶ 41.) Plaintiff alleges that Defendant suspended her pending the outcome of an investigatory hearing on April 18, 2022. (Id. ¶¶ 35, 42.) Plaintiff alleges that Defendant “revised the subject matter” of the investigatory hearing from her request for accommodation to the Company “accusing her . . . of cyberbullying.” (Id. ¶ 43.) Defendant subsequently terminated Plaintiff due to social media violations, but Plaintiff alleges that the violations “were never brought to her attention.” (Id. ¶ 50.)

Plaintiff filed her Complaint against Defendant asserting three counts. In Count I, Plaintiff alleges that Defendant failed to provide a reasonable accommodation pursuant to the Americans with Disabilities Act (ADA), 42 U.S.C. § 12112(b)(5). In Count II, Plaintiff alleges that Defendant retaliated against her in violation of Title VII, 42 U.S.C. § 2000e, and the ADA, 42 U.S.C. § 12203(a). In Count III, Plaintiff

alleges that Defendant created a hostile work environment in violation of Title VII, 42 U.S.C. § 2000e. Defendant now moves to dismiss each of Plaintiff’s claims. (Dkt. 21.) APPLICABLE STANDARDS A motion to dismiss pursuant to Federal Rule of Civil Procedure 12(b)(6)

requires the court to accept all factual allegations in the complaint as true and construe them in the light most favorable to the plaintiff. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009); Turner v. Williams, 65 F.4th 564, 577 (11th Cir. 2023). A pleading “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’” Ashcroft, 556 U.S. at 678 (quoting Bell Atl. Corp. v. Twombly, 550

U.S. 544, 570 (2007)). “A claim has facial plausibility when the plaintiff pleads factual content that allows the court to draw the reasonable inference that the defendant is liable for the misconduct alleged.” Edwards v. Dothan City Schools, 82 F.4th 1306, 1310 (11th Cir. 2023) (quoting Ashcroft, 556 U.S. at 678)). This obligation “requires more than labels and conclusions, and a formulaic recitation of the elements of a cause of action will not do.” Mills v. Foremost Ins. Co., 511 F.3d 1300, 1303 (11th Cir. 2008) (quoting Twombly, 550 U.S. at 545)).

ANALYSIS A. Matters Outside of the Pleadings Defendant, in its Motion to Dismiss, relies upon evidence that was not attached to the Complaint. (Dkt. 21-1.) This evidence includes Plaintiff’s EEOC Charge of Discrimination, an email from Plaintiff, and a Facebook post. (Id.) Plaintiff argues in

her response that it would be improper to consider these documents because they are outside the four corners of the Complaint. (Dkt. 29 at 7–14.) Plaintiff argues that considering matters outside the Complaint converts the motion to dismiss into a motion for summary judgment. (Id. at 8.) The court may consider a document outside the complaint on a motion to

dismiss if it is “(1) central to the plaintiff’s claim, and (2) its authenticity is not challenged.” SFM Holdings, Ltd. v. Banc of Am. Sec., LLC, 600 F.3d 1334, 1337 (11th Cir. 2010). Here, the EEOC Charge is central to Plaintiff’s claim because it is referred to in her Complaint and is necessary to demonstrate that Plaintiff satisfied the administrative conditions precedent to filing suit by first filing a timely charge of

discrimination with the EEOC. See, e.g., McClure v. Oasis Outsourcing II, Inc., 674 F. App’x. 873, 875–76 (11th Cir. 2016) (finding the district court did not err in considering an EEOC charge when it “demonstrated that [plaintiff] satisfied the administrative requirements of the ADA”); see also Bunyan v. United States, 501 F. Supp. 3d 1264, 1281–82 (M.D. Fla. 2020); Short v. Immokalee Water & Sewer Dist., 165 F. Supp. 3d 1129, 1143 (M.D. Fla. 2016); Chesnut v. Ethan Allen Retail, Inc., 971 F. Supp. 2d 1223, 1228 (N.D. Ga. 2013) (“the EEOC charge is a document that courts routinely

consider when ruling on a motion to dismiss, even if it was not attached to the pleading”) (collecting cases). Additionally, Plaintiff does not dispute the authenticity of the EEOC Charge; rather, she argues that it “serves to reinforce Plaintiff’s claims.” (Dkt. 29 at 9.) Therefore, the court will consider the EEOC Charge of Discrimination in ruling on

Defendant’s Motion to Dismiss. In contrast, Plaintiff disputes the authenticity of the email and screenshot from social media. (Id. at 13, 15.) Therefore, the court declines to consider them at this stage. See, e.g., Bunyan, 501 F. Supp. 3d at 1282 (considering EEOC charge but excluding other documents at the motion to dismiss stage because

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