Sepaniak King v. Facebook, Inc.

CourtDistrict Court, N.D. California
DecidedApril 20, 2022
Docket3:21-cv-04573
StatusUnknown

This text of Sepaniak King v. Facebook, Inc. (Sepaniak King v. Facebook, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sepaniak King v. Facebook, Inc., (N.D. Cal. 2022).

Opinion

1 2 3 4 UNITED STATES DISTRICT COURT 5 NORTHERN DISTRICT OF CALIFORNIA 6 7 ADRIENNE SEPANIEK KING, Case No. 21-cv-04573-EMC

8 Plaintiff, ORDER GRANTING DEFENDANT’S 9 v. MOTION TO DISMISS SECOND AMENDED COMPLAINT 10 FACEBOOK INC., Docket No. 62 11 Defendant.

12 13 14 Adrienne Sepaniak King filed suit against Defendant Facebook, Inc. after the company 15 disabled the account that Ms. King had with Facebook. According to Ms. King, Facebook 16 claimed that the account was disabled because she had violated Community Standards even 17 though she had not. Facebook also did not give specifics as to how Ms. King had violated 18 Community Standards. Based on a prior order, Ms. King was allowed to file a second amended 19 complaint (“SAC”) to assert a single claim for breach of the implied covenant of good faith and 20 fair dealing. Pending before the Court is Facebook’s motion to dismiss the SAC. Having 21 considered the parties’ briefs as well as the oral argument of counsel, the Court hereby GRANTS 22 Facebook’s motion to dismiss. 23 I. FACTUAL & PROCEDURAL BACKGROUND 24 A. Order on FAC 25 Previously, the Court adjudicated a motion to dismiss on the first amended complaint 26 (“FAC”) which had been filed by Ms. King and her son. See Docket No. 56 (Order). In the FAC, 27 there were various causes of action, both contract and tort-based, but most of the claims were 1 of contract and breach of the implied covenant (claims brought by Ms. King only). 2 The Court noted that, as alleged, Ms. King

3 had a contract with Facebook based on its Terms of Service and that Facebook breached that contract and/or the implied covenant 4 undergirding the contract in three ways: (1) Facebook disabled her account even though she had not violated any Community 5 Standards; (2) after disabling her account, Facebook destroyed content associated with the account; and (3) Facebook refused to 6 give her any specifics as to how she had purportedly failed to follow Community Standards. 7 8 Docket No. 56 (Order at 11). 9 As to destruction of content ((2) above), the Court rejected that theory because

10 Ms. King has not pointed to any provision in the Terms of Service that suggests Facebook would not destroy content (or, conversely, 11 that Facebook had an obligation to retain content). Moreover, the destruction of content, following the disabling of an account, does 12 not injure a user’s core contractual right – the right to use Facebook’s social media platform. 13 14 Docket No. 56 (Order at 11). Notably, the Court dismissed the theory of liability with prejudice 15 on the basis of futility. See Docket No. 56 (Order at 12). 16 On the other theories ((1) and (3) above), the Court found them plausible but agreed with 17 Facebook that Ms. King had failed to allege cognizable remedies caused by the purported breach. 18 This, however, would only justify a dismissal of the claims for breach of contract and 19 breach of the implied covenant without prejudice. Facebook argued still that there should be a 20 dismissal with prejudice because of futility – i.e., it had immunity from the claims under the 21 Communications Decency Act (“CDA”). The Court agreed in part. Specifically, it agreed that 22 Facebook had CDA immunity “for the contract/implied covenant to the extent that claim is based 23 on Facebook’s disabling of Ms. King’s account” ((1) above). Docket No. 56 (Order at 22). 24 However, the Court did not agree that there was CDA immunity for the implied covenant claim 25 based on the failure to provide an explanation for the disabling of Ms. King’s account ((3) above). 26 Accordingly, at the end of the day, the Court dismissed all of the claims pled in Ms. King’s 27 FAC with prejudice, except for the implied covenant claim based on Facebook’s failure to provide 1 allowed Ms. King to replead that claim if she could do so in good faith. See Docket No. 56 (Order 2 at 24) (“[T]he claim as currently pled is not viable because Ms. King has not sufficiently pled any 3 cognizable damages as a result of Facebook’s conduct. Furthermore, Ms. King has waived any 4 claim for specific performance.”). The Court also noted that “[a]ny amendment must also take 5 into account whether there is a reasonable basis to assert diversity jurisdiction (in particular, the 6 amount in controversy) given the rulings made by the Court herein.” Docket No. 56 (Order at 24). 7 B. SAC 8 In response to the Court order, Ms. King filed a SAC. In the operative SAC, Ms. King 9 alleges as follows. 10 Ms. King had a personal account with Facebook for more than ten years until November 11 17, 2020, when she discovered that it had been disabled. See SAC ¶¶ 1, 10. Prior to the account 12 being disabled, Ms. King had accumulated about 1,000 “friends.” She had shared both political 13 and nonpolitical information. See SAC ¶¶ 1, 11-12. 14 Ms. King discovered her Facebook account had a problem on or about November 17, 15 2020, when she tried to log into her account but was not successful. On November 19, she 16 received a message from Facebook stating that her account had been disabled, but no reason was 17 provided as to why. See SAC ¶¶ 1, 13-14. Below is the full message she received.

18 Your Account Has Been Disabled

19 For more information please visit the Help Center.

20 Your account was disabled on November 17, 2020. If you think your account was disabled by mistake you can submit more 21 information via the Help Center for up to 30 days after your account was disabled. After that, your account will be permanently disabled 22 and you will no longer be able to request a review. 23 SAC ¶ 14. 24 Mr. King – Ms. King’s son who lives with her – tried to reinstate her account. They 25 subsequently received a message from Facebook that the account had been disabled because “‘it 26 did not follow our Community Standards. This decision can’t be reversed.’” SAC ¶ 16. No 27 specifics were provided about the purported violation of Community Standards, and, although the 1 Mr. King still persisted over the next few months. He received the following message 2 from Facebook on or about March 9, 2021:

3 I am told that the review (I placed) was rejected and that the user (your mother) should have been told what is the policy area they 4 were violating. Unfortunately I do not have much else to add. As for the downloading of data, it seems there should be a way to ask 5 for your data. There should be a flow somewhere, but the person dealing with the problem was not sure what that was. Maybe a 6 search can help? Let me know otherwise.

7 Sorry man, sorry it took so long and sorry we don’t know much more, I suppose for FB to share with me would be absurd and not 8 proper, so I suspect I cannot help you much more than this (which I am sure is not very satisfactory) [followed by a frowning emoji] 9 10 SAC ¶ 18. 11 According to Ms. King, she did not violate any Facebook Community Standards. See SAC 12 ¶ 19. 13 Based on, inter alia, the above allegations, Ms. King has asserted the following causes of 14 action: 15 (1) Breach of contract. Ms. King alleges that Facebook breached the contract between 16 them – specifically, Facebook’s Terms of Service (“TOS”) – by (a) disabling her 17 Facebook account, (b) failing to provide her with information to allow her to “appeal” 18 Facebook’s decision to disable her account, and (3) destroying all content in her 19 account. See SAC ¶ 29. 20 (2) Breach of the implied covenant of good faith and fair dealing. Ms. King alleges that 21 Facebook breached the implied covenant by failing to sufficiently explain how she had 22 purportedly violated Community Standards and/or by failing to provide information 23 about how she had purportedly violated Community Standards. See SAC ¶ 36. In 24 addition, Facebook breached the implied covenant by destroying all content in her 25 account. See SAC ¶ 37. 26 (3) Specific performance. Ms.

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Bluebook (online)
Sepaniak King v. Facebook, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/sepaniak-king-v-facebook-inc-cand-2022.