Scott Schneider v. Insurance Management Inc.

CourtCourt of Appeals of Wisconsin
DecidedJune 22, 2022
Docket2021AP001501
StatusUnpublished

This text of Scott Schneider v. Insurance Management Inc. (Scott Schneider v. Insurance Management Inc.) is published on Counsel Stack Legal Research, covering Court of Appeals of Wisconsin primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Scott Schneider v. Insurance Management Inc., (Wis. Ct. App. 2022).

Opinion

COURT OF APPEALS DECISION NOTICE DATED AND FILED This opinion is subject to further editing. If published, the official version will appear in the bound volume of the Official Reports. June 22, 2022 A party may file with the Supreme Court a Sheila T. Reiff petition to review an adverse decision by the Clerk of Court of Appeals Court of Appeals. See WIS. STAT. § 808.10 and RULE 809.62.

Appeal No. 2021AP1501 Cir. Ct. No. 2019CV627

STATE OF WISCONSIN IN COURT OF APPEALS DISTRICT III

SCOTT SCHNEIDER,

PLAINTIFF-APPELLANT,

V.

INSURANCE MANAGEMENT INC. D/B/A HSG CODEBLUE,

DEFENDANT,

CODEBLUE LLC, NANCY PUERNER, JOHN PARRIS, ERICA ANN HUDSON AND NICOLE LYNN DARBY,

DEFENDANTS-RESPONDENTS.

APPEAL from an order of the circuit court for Eau Claire County: MICHAEL A. SCHUMACHER, Judge. Affirmed.

Before Stark, P.J., Hruz and Gill, JJ. No. 2021AP1501

Per curiam opinions may not be cited in any court of this state as precedent

or authority, except for the limited purposes specified in WIS. STAT. RULE 809.23(3).

¶1 PER CURIAM. Scott Schneider, pro se, appeals from a circuit court order granting the defendants’1 summary judgment motion and dismissing his defamation claims against them. Schneider argues that there are genuine issues of material fact as to the truth of CodeBlue’s allegedly defamatory statements, thereby precluding summary judgment. We conclude that the summary judgment materials establish that the statements made by CodeBlue were substantially true, which Schneider has conceded. We therefore affirm the court’s order dismissing Schneider’s claims.

BACKGROUND

¶2 Schneider was employed by CodeBlue from June 2016 through June 2018 in its call center. During his two-year employment with CodeBlue, Schneider was subject to several written disciplinary warnings for attendance, using profanity while on a call, and unprofessional interactions with a coworker, the latter of which is the subject of this appeal. Specifically, his unprofessional conduct involved his interactions with his coworker, Erica Hudson.

¶3 These interactions began on August 5, 2017, when Schneider and Hudson went out for a drink. In his deposition, Schneider admitted that during that evening, he told Hudson “he would love to kiss her but would settle for a

1 The defendants in this case include Insurance Management Inc., (d/b/a HSG Codeblue), CodeBlue, LLC, and individual defendants Erica Hudson, John Parris, Nicole Darby, and Nancy Puerner. For ease of reading, we will refer to the defendants collectively as CodeBlue unless otherwise noted.

2 No. 2021AP1501

hug.” Instead, Hudson “gave [Schneider] a disgusted look and refused, stated she would see [Schneider] at work and left.” Following that encounter, Schneider sent Hudson multiple messages over the CodeBlue instant messenger system. Schneider admitted that the messages had both a “sexual tone” and a “controlling tone.” According to Schneider, he wanted a romantic relationship with Hudson, he was aware that Hudson did not want a romantic relationship, but he was trying to “change her mind.”

¶4 CodeBlue discovered the messages on its instant messenger system, and Schneider received a “Final Warning” for violating CodeBlue’s “Work Rules and Regulations Policy; Group Two: Intolerable Behaviors.”2 In his complaint, Schneider “admit[ted] wrongdoing in August” 2017 regarding the instant messenger exchange, and he also admitted that the messages “did communicate frustration and were borderline harassment.”

¶5 On June 11, 2018, Schneider and Hudson had an encounter by the elevator in CodeBlue’s office building (“the Elevator Incident”). According to the corrective action form, issued on June 19, 2018, and detailing the encounter

2 The “Final Warning” was issued via a corrective action form on September 6, 2017. The form provides details of the type of warning, type of offense, the policy violation, the plan for improvement, and the consequences of further infractions. According to CodeBlue’s corrective action form, the violating “Intolerable Behaviors” included “[e]ngaging in improper/indecent behavior[, such as] … [p]ersonal actions of conduct, whether intentional or unintentional, such as insulting or abusing customers, vendors or any associates, and making or publishing false, vicious, threatening, or malicious statements concerning any of the aforementioned parties or the Company” and “[e]ngaging in any form of unwelcome and/or unwarranted verbal or physical deprecation of person, explicit derogatory statements, profanity, and discriminatory remarks made by someone in the workplace that are offensive to the recipient or that cause the recipient discomfort or humiliation and/or interfere with the recipient’s job performance.” The form also states that “[f]uture occurrences of this type of behavior and/or other [CodeBlue] policy and procedure violations may result in further disciplinary action, up to and including termination of employment.”

3 No. 2021AP1501

(“June 2018 Corrective Action Form”), “a co-worker filed a harassment complaint against [Schneider] for unwarranted advances,” stating that “after [Schneider’s] shift was complete he waited near an exit for nearly 30 minutes for her shift to finish so he could approach her.” In his operative complaint filed in this action, Schneider admitted that he “was aware” that “it was 9:00 PM and that Ms. Hudson may at any time come down the elevator to [go home from] her shift” and that he “thought ahead in the event this happened.” Schneider explained that when Hudson did exit the elevator, she “walked quickly by behind him,” and he “ambled through the double doors calling out to Ms. Hudson.” Schneider then confronted Hudson to “apologize” for his behavior on social media when he left her a “frustrated message” and “unfriend[ed] her.”

¶6 Following the Elevator Incident, Schneider continued to contact Hudson. Schneider admits that he “messaged Ms. Hudson on Facebook with a small paragraph” to reiterate his apology. He then sent Hudson flowers on June 13, 2018, “to reinforce the apology; however, at the time [he] did not identify himself as the person who did so.” Schneider did message Hudson on Facebook that night to inform her that he sent the flowers. According to a Facebook message log in the record, between June 14 and June 18, 2018, Schneider messaged Hudson ten times, but Hudson never responded. Schneider also reached out to Hudson on CodeBlue’s instant messenger system, but again Hudson did not respond.

¶7 According to Schneider’s complaint in this case, he then approached Hudson at their workplace to discuss “the state of their work relationship.” Hudson reminded Schneider that she wanted to maintain a professional relationship. Hudson reminded Schneider again via CodeBlue’s instant messenger system when he continued to message her, stating, “I am just trying to keep a

4 No. 2021AP1501

professional/work relationship.” Schneider responded via CodeBlue’s instant messenger system on June 19, 2018, with multiple, insistent messages regarding his desire for a different type of relationship.

¶8 Schneider’s employment with CodeBlue was terminated on June 19, 2018, due to his conduct toward Hudson and his repeated violations of CodeBlue’s “Work Rules and Regulations Policy; Group Two: Intolerable Behaviors.”3 Schneider then filed for unemployment benefits. CodeBlue received a “Discharge Questionnaire” as well as a “UCB-16 Separation Notice” form from the Department of Workforce Development Unemployment Insurance Division (“UI Division”). CodeBlue completed and returned those forms, in addition to providing supplemental documents requested by the UI Division.

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Scott Schneider v. Insurance Management Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/scott-schneider-v-insurance-management-inc-wisctapp-2022.