Schell v. Companion Data Services LLC

CourtDistrict Court, N.D. Texas
DecidedSeptember 19, 2019
Docket3:17-cv-02907
StatusUnknown

This text of Schell v. Companion Data Services LLC (Schell v. Companion Data Services LLC) is published on Counsel Stack Legal Research, covering District Court, N.D. Texas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Schell v. Companion Data Services LLC, (N.D. Tex. 2019).

Opinion

IN THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF TEXAS DALLAS DIVISION TIMOTHY P. SCHELL, § § Plaintiff, § § Civil Action No. 3:17-CV-2907-D VS. § § COMPANION DATA SERVICES, § LLC, § § Defendant. § MEMORANDUM OPINION AND ORDER In this removed action by plaintiff Timothy P. Schell (“Schell”) alleging claims under the Texas Commission on Human Rights Act (“TCHRA”), Tex. Labor Code Ann. § 21.001 et seq. (West 2015), for age and gender1 discrimination, retaliation, and harassment and hostile work environment, defendant Companion Data Services, LLC (“CDS”) moves for summary judgment. For the following reasons, the court grants CDS’s motion and dismisses this action with prejudice by judgment filed today. I Schell was an employee of CDS—a computer programmer assigned to “Special Projects” during the day shift—when his employment was terminated on July 7, 2016.2 CDS 1Although the TCHRA refers to “sex” rather than “gender,” because Schell alleges a “gender”-based claim and the parties in their briefing refer to “gender” discrimination, the court will do so as well. 2In deciding CDS’s motion for summary judgment, the court views the evidence in the light most favorable to Schell as the summary judgment nonmovant and draws all is a wholly-owned subsidiary of BlueCross BlueShield of South Carolina, a company that processes Medicare and commercial market claims. CDS hired Schell in 2007 as a contract programmer. He was promoted to the position of “Technical Team Lead” in 2008, and hired

as a CDS employee in 2012. He worked as a team lead throughout his tenure with the company. In this non-management position, he was responsible for work assignments performed by his fellow team members. Schell was terminated on July 7, 2016, at age 62, after he reportedly made a profane comment to two members of management while under an

indefinite written warning for violating company policies by failing to consistently communicate and treat others in a professional and respectful manner—a warning that itself followed a series of lesser written warnings and coaching regarding Schell’s poor communication skills. As early as February 2014, Schell was admonished in writing for his unprofessional

communications with management and other employees. Schell’s then supervisor, Sherri Smith (“Smith”), emailed Schell to ask why a certain job had been submitted twice. Schell responded, “The job was not submitted twice! It was restarted once! . . . What are you talking about ‘The job submitted twice[?]’ . . . The job was restarted because it abended, now does this clear things up for you?” D. App. 285. Smith replied that the “tone” of

Schell’s response seemed “quite severe and out of place,” D. App. 285, and she requested

reasonable inferences in his favor. See, e.g., Owens v. Mercedes-Benz USA, LLC, 541 F.Supp.2d 869, 870 n.1 (N.D. Tex. 2008) (Fitzwater, C.J.) (citing U.S. Bank Nat’l Ass’n v. Safeguard Ins. Co., 422 F.Supp.2d 698, 701 n.2 (N.D. Tex. 2006) (Fitzwater, J.)). - 2 - that they discuss it further when he arrived at work. In April 2015 Schell completed a compliance training and quiz, part of which covered fraudulent billing practices. In the comment section of the quiz, Schell alleged that the

fraudulent billing practices procedures did not apply to everyone because another employee, Ted Hendricks (“Hendricks”), did not work his assigned hours, and “furthermore never has!” D. App. 289. Carolyn Allison (“Allison”), CDS’s compliance officer, emailed Schell and informed him that failure to work assigned hours was not a compliance issue, but was instead

an issue for managers to handle individually with employees. She explained that she had spoken to management about the issue, and she reminded Schell that any course of action taken by management would not be reported to other employees. Schell replied to Allison’s email, stating, “Carolyn, Thank you for your lecture, I’ll keep this in mind next time I see something that needs to be reported.” D. App. 287. In response, Allison met with Schell to

coach him on his “[t]hank you for your lecture” comment. Later in April 2015, Schell was accused of calling Hendricks names. Hendricks sent an email to Smith and another manager, Mark Bateman (“Bateman”), stating that he was “getting sick and tired of [Schell’s] walking by [his] office and calling [him] names.” D. App. 291. Hendricks demanded that Schell’s behavior be stopped or he would pursue legal

action. Smith and Bateman changed Hendricks’s and Schell’s shifts so that the two would no longer work at the same time. Schell recorded this incident in a record that he calls a “living document,” where he chronicled managerial actions he perceived to be retaliatory. Schell wrote, “Hendricks claimed I called him a dickhead so my hours were changed[.]” P. - 3 - App. 127. In July 2015 Schell received a performance review. According to the reviewer, he “met or exceeded expectations” in all categories except for “Communications,” which

evaluated, in part, an employee’s ability to “Communicate[] in a courteous and professional manner.” D. App. 296-298. In this category, he received a rating of “Needs Improvement.” Id. at 298. On February 18, 2016 Smith requested that team leads develop a process to ensure

that clients received certain files. Schell responded by email the next day, stating, “Ok I know where this is going so I suggest that you dial in and verify them every night, I already have enough to do and I’m going to have even more to do in the near future!” P. App. 133. Schell stated that if others who were also allegedly responsible for the files did not think it “important enough to call” when there were failures, “Too bad!” Id.

Days later, on February 22, 2016, CDS issued an Employee Corrective Action Report in which it placed Shell on an indefinite written warning for violating the corporate code of conduct, including policy number 65205. An indefinite written warning is issued when the “same or similar offense should never happen again.” D. App. 309. The policy states that employees are “to treat fellow employees and customers with consideration and dignity,” D.

App. 266, and that violations of the policy, including “[a]busive, harassing, demeaning, profane, obscene or threatening behavior or language will not be tolerated,” id. at 267. The stated basis for the warning was:

- 4 - After receiving notification from a CDS customer that file NDM’s had failed I instructed 4 team leads to work together to improve this process[.] After several email exchanges from this group Tim responded with an extremely unprofessional email to myself and the other team leads[.] This is not the first time Tim’s email responses or tone of his communications with others have been unprofessional[.] Tim has been verbally counseled by his manager to cease this unprofessional behavior [.] Id. at 309. The report identified the following required improvement: In accordance with policies 65003 and 65205 - Our Values/ Personal Conduct, Tim has continued to violate the corporate code of conduct towards other employees. Tim fails to consistently communicate and treat others in a professional and respectful manner. This continued type of behavior will no longer be tolerated in the department[.] Tim Schell should follow all CDS guidelines addressing professional behavior. He should use professional language and responses whether verbal or written [.] Id. The report stated that the “[f]ailure to sustain improvement may result in further disciplinary action up to and including termination of employment. Management reserves the right to escalate progressive discipline at any point in time.” Id. This statement is consistent with policy 65205, which warns that violations are “subject to disciplinary action up to and including termination.” Id. at 266.

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Bluebook (online)
Schell v. Companion Data Services LLC, Counsel Stack Legal Research, https://law.counselstack.com/opinion/schell-v-companion-data-services-llc-txnd-2019.