Scheffler v. United Parcel Service, Inc.

689 F. Supp. 2d 1300, 30 I.E.R. Cas. (BNA) 670, 2010 U.S. Dist. LEXIS 7805, 2010 WL 420055
CourtDistrict Court, D. Kansas
DecidedJanuary 29, 2010
DocketCase 08-2648-JWL
StatusPublished
Cited by2 cases

This text of 689 F. Supp. 2d 1300 (Scheffler v. United Parcel Service, Inc.) is published on Counsel Stack Legal Research, covering District Court, D. Kansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Scheffler v. United Parcel Service, Inc., 689 F. Supp. 2d 1300, 30 I.E.R. Cas. (BNA) 670, 2010 U.S. Dist. LEXIS 7805, 2010 WL 420055 (D. Kan. 2010).

Opinion

MEMORANDUM AND ORDER

JOHN W. LUNGSTRUM, District Judge.

Plaintiff Steve Scheffler filed this diversity suit against his former employer, United Parcel Service, Inc. (“UPS”), alleging that UPS terminated his employment in retaliation for sustaining a work-related injury and pursuing a workers’ compensation claim. This matter comes before the court on defendant’s motion for summary judgment (doc. 50). As will be explained, the motion is denied. 1

I. Facts

The following facts are either uncontroverted or related in the light most favorable to plaintiff, the nonmoving party. Plaintiff Steve Scheffler began working for defendant in 1988 in the part-time loader position. In 1998, plaintiff began working as a full-time package-car driver at defendant’s West Center in Lenexa, Kansas. A package car is the familiar brown truck from which most UPS deliveries are made. As a package car driver, plaintiff picked up and delivered packages to UPS customers along a route that he selected through a bidding process pursuant to the collective bargaining agreement between UPS and Local Union 41 of the International Brotherhood of Teamsters — the union that represents the drivers in the Lenexa West Center.

At the Lenexa West Center, defendant’s management includes on-road supervisors, a business manager and a division manager. Package-car drivers report to on-road supervisors, who in turn report to the business manager, who reports to the division manager. At all times relevant to this lawsuit, Gary Allen was the division manager for the Lenexa West Center and, beginning in August 2007, Jeff King was the business manager at that facility. Package-car drivers are expected to comply with defendant’s safety procedures and delivery methods and any shortcomings in such compliance are typically handled through defendant’s progressive discipline policy. The collective bargaining agreement, however, permits defendant to terminate a driver without resorting to progressive discipline for certain offenses *1302 such as dishonesty and certain safety-related offenses.

The progressive discipline policy is somewhat flexible in that it permits defendant’s managers to exercise their discretion in determining whether to issue the next level of discipline or a lower level of discipline depending on what action the manager believes will serve to correct the behavior of the driver. There are certain limitations on management’s discretion, however. For example, a manager may issue the next level of discipline only if the violation is within the same category as the prior “offense.” Thus, if a driver is verbally warned for failing to follow proper delivery procedures, then he would be subject to a written warning for a subsequent failure to follow proper delivery procedures. If his next violation, however, was a safety violation and he had no prior safety violations, then he would not properly be subject to a written warning despite the prior verbal warning for the delivery violation. Moreover, in issuing progressive discipline, a manager may consider only those infractions that occurred in the previous nine months. A driver’s infractions are documented by a supervisor or manager on the driver’s “Form 1000.” A driver’s Form 1000 identifies the date and nature of the driver’s noncompliance and the specific disciplinary action taken (e.g., verbal warning, written warning).

UPS also monitors its drivers’ compliance through “on-area observations.” On-area observations are generally conducted by on-road supervisors. During an on-area observation, the on-road supervisor observes a driver (without the driver’s knowledge) delivering his or her route in an attempt to get an accurate picture of that driver’s delivery performance and compliance with safety procedures. Typically, drivers are observed six times each year, but that number may be higher if UPS has safety concerns about a particular driver. During an observation, the on-road supervisor documents on an on-area observation form whether the driver is considered “safe” or “at risk” for various safety-related matters, including the wearing of a seat belt, signaling in traffic, utilizing “only necessary” backing and walking at a brisk pace (as opposed to running) on a clear walkway. Ultimately, the driver is assigned a score or safety percentage based on the on-area observation. The record is devoid of evidence demonstrating how a manager calculates the safety percentage.

With this background in mind, the court turns to the particular facts relevant to plaintiffs employment and his claim in this case. On January 9, 2008, plaintiff reported to UPS that his back was hurting and, the following day, he obtained medical treatment for a flare-up of a prior back injury. Plaintiff took medical leave but returned to work as a package-car driver without restrictions on January 16, 2008. Five days later, on January 22, 2008, UPS issued plaintiff an official notice of termination on the grounds that, according to UPS, plaintiff committed a dishonest act by recording that he had made an attempt to pick up a package when, in fact, he did not attempt to pick up the package. Plaintiff filed a grievance concerning the termination decision and that decision was reduced to a one-day suspension. After that time, defendant continued to note various infractions on plaintiffs Form 1000 at a rate that, according to plaintiff, was much more aggressive than it had prior to January 2008.

In April 2008, Gary Allen conducted an on-area observation of plaintiff. According to Mr. Allen, he did not set out to observe plaintiff on that day, but needed to conduct an on-area observation to train other managers on his expectations concerning on- *1303 area observations and plaintiffs route was near the Lenexa facility. In any event, Mr. Allen assigned plaintiff a score of only eight percent (8%) safe. Mr. Allen noted that plaintiff was not wearing his seat belt and did not keep the bulkhead door closed as required. He also noted that plaintiff failed to signal in traffic and performed unnecessary backing. Many of the specific categories on the form, however, were not marked as either “safe” or “at risk” and were simply left blank. Indeed, only 5 categories of the 13 categories were marked by Mr. Allen. Plaintiff was issued a written warning for his poor performance during the on-area observation.

On June 26, 2008, plaintiff experienced back pain while delivering packages, notified UPS of his injury and obtained medical treatment. On July 21, 2008, plaintiff returned to work without restrictions as a package-car driver. Two days later, on July 23, 2008, plaintiffs counsel notified UPS via certified mail that plaintiff intended to file a workers’ compensation claim arising out of his June 26, 2008 injury. On July 25, 2008, plaintiff filed an application for a hearing with the Division of Workers’ Compensation, Kansas Department of Labor, concerning his injury. On July 28, 2008, Mr. Allen conducted another on-area observation of plaintiff, assigned plaintiff a score of twenty-six percent (26%) safe and terminated plaintiffs employment for failure to comply with safety procedures. Plaintiff grieved this decision and the termination was reduced to a suspension. Plaintiff returned to work on August 11, 2008.

UPS terminated plaintiff no less than four times between August 18, 2008 and August 25, 2008.

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Bluebook (online)
689 F. Supp. 2d 1300, 30 I.E.R. Cas. (BNA) 670, 2010 U.S. Dist. LEXIS 7805, 2010 WL 420055, Counsel Stack Legal Research, https://law.counselstack.com/opinion/scheffler-v-united-parcel-service-inc-ksd-2010.