S.C. v. Hilton Franchise Holding LLC

District Court, D. Nevada·Decided November 12, 2024·No. 2:23-cv-02037·Unknown

Opinion

S.C., Case No.: 2:23-cv-02037-APG-DJA

Plaintiff Order Denying Defendant Hilton Franchise Holding’s Motion to Dismiss and v. N.W.H. and SSJV Hospitality’s Joinders and Granting Hilton’s Motions to File HILTON FRANCHISE HOLDING LLC, et Supplemental Authority al., [ECF No. 40, 63, 64] Defendants

Plaintiff S.C. sues Hilton Franchise Holding, LLC, hotel operators, and several individuals alleging they participated in or benefitted from sex trafficking S.C. at a Las Vegas Hampton Inn. S.C. brings claims under the Trafficking Victims Protection Reauthorization Act (TVPRA) and the Child Abuse Victims’ Rights Act (CAVRA), as well as claims under Nevada law for victims of human trafficking, negligence, and intentional infliction of emotional distress (IIED). Hilton moves to dismiss all of S.C.’s claims arguing that she fails to plausibly allege a cause of action against Hilton or its franchisees and that her state common-law claims are time- barred. Defendants N.W.H. Ltd. and SSJV Hospitality LLC (collectively, the Hampton Inn Defendants), who owned and operated the Hampton Inn during the relevant time, join Hilton’s motion. ECF Nos. 41; 60. Hilton also requests leave to file supplemental authority for two cases decided after it filed its reply. ECF Nos. 63; 64. I grant Hilton’s motion for leave to file supplemental authorities, but because S.C. plausibly alleges all elements of each of her claims, I deny the defendants’ motion to dismiss. I also grant S.C. leave to amend her complaint if she chooses to allege a perpetrator claim based on “harboring.” //// S.C. alleges1 that she fell under the control of a series of individuals who coerced, threatened, and forced her into commercial sex work beginning when she was 16 years old. ECF No. 36 at 4-5. During the period of her trafficking, from mid-2019 until late 2020, S.C. was

coerced into having commercial sex with older men more than 150 times at the Hampton Inn at 7100 Cascade Valley Court in Las Vegas. Id. at 5. Approximately two of every three encounters at the Hampton Inn were with the same man, a nonparty under the pseudonym Mohammad A. Id. at 6. Mohammad A. was approximately 50 years old and would book a room in advance at the Hampton Inn while S.C.’s traffickers would deliver her at the front door and wait in a car in the parking lot within view of the hotel’s security cameras. Id. at 5-6. Mohammad A. lived only a few miles away from the Hampton Inn and booked rooms using his home address through Hilton’s online reservation portal twice per week. Id. at 12. Despite these frequent bookings, Mohammad A. would stay for only a couple of hours, just long enough to meet with S.C. and leave behind a room with used condoms in the trash and soiled sheets. Id. at 6. S.C. also met

with other sex purchasers at the Hampton Inn approximately once per week. Id. While being trafficked, S.C. appeared youthful to the degree that any reasonable person would conclude she was under 18 years old. Id. at 5. For each of her visits to the Hampton Inn, she would walk past the hotel front desk in sexual attire that was inappropriate for her age and the weather. Id. Each visit she would exit a vehicle driven by older persons who waited behind, walk to a room rented by a much older man, and leave within a few hours in the same car. Id. In addition to her visible youth, S.C. experienced physical and emotional abuse that caused her

1 All facts are taken from S.C.’s first amended complaint (ECF No. 36), which I must take as true when considering a motion to dismiss. Kwan v. SanMedica Int’l, 854 F.3d 1088, 1096 (9th Cir. 2017). physical appearance to visibly deteriorate. Id. at 6. Her traffickers beat her several times, at least once resulting in a black eye. Id. In addition to abuse, the traffickers plied S.C. with ecstasy and other illegal drugs causing her to deteriorate from good health to weighing only 90 pounds and struggling to walk. Id. at 6-7.

Within a few weeks of her regular visits, S.C. alleges that the Hampton Inn staff noticed this behavior and concluded that she was underage and being forced to engage in prostitution. Id. at 7. Hampton Inn staff never attempted to identify S.C., verify her age, call police, or evict the men she was visiting. Id. As franchisor of the Hampton Inn, Hilton requires all employees and managers of the Hampton Inn to take sex-trafficking training. Id. at 8. This training emphasizes a difference between sex trafficking and consensual, “normal” sex work. Id. This training led to a culture that encouraged the Hampton Inn staff to not interfere with sex work on its premises to profit from room rentals while avoiding reputational harm from intervening and creating a “scene.” Id. at 7-8. S.C. alleges that, as franchisor, Hilton controlled many operations of the Hampton Inn.

Hilton maintained strict brand quality standards and enforced these standards with regular inspections. Id. at 9, 12. Hilton required franchisees to use a proprietary business system, which includes inventory and rate management, reservations, property management, and employee training. Id. at 9. The proprietary system recommended room rates and employee compensation rates. Id. at 10. The Hampton Inn needed Hilton’s approval before hiring managers, and Hilton was free to withhold approval or require the franchisees to hire a hotel management company approved by Hilton. Id. at 9. Hilton provided its franchisees with sample employment contracts for different positions and oversaw mandatory training, which all employees must complete within two weeks of being hired. Id. at 9-10. Hilton required Hampton Inn to use its proprietary central reservation system and did not allow Hampton Inn to maintain its own website. Id. at 11. Hilton also required Hampton Inn to use its preferred guest internet vendor. Id. at 10. Through its various proprietary systems, Hilton reserved the right to detect criminal activity at its franchise locations and turn that evidence over

to law enforcement. Id. at 11. Hilton monitored all guest complaints on online platforms and could respond to complaints in place of a franchisee. Id. Hilton could fine its franchisees if they failed to respond to online complaints or if they failed on-site inspections. Id. S.C. alleges that Hilton’s reservation software flagged Mohammad A.’s frequent visits to the Hampton Inn as suspicious but Hilton did not investigate further. Id. at 12. Hilton required franchisees to track and report known and suspected criminal activity, and Hilton tracked such activity itself as well. Id. S.C. alleges that Hampton Inn managers and employees reported several instances of suspected sex trafficking to Hilton between 2019 and 2020, including their conclusion that S.C. was being trafficked. Id. S.C. alleges that she met Mohammad A. at the Hampton Inn so often that it likely occurred during at least one Hilton

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S.C. v. Hilton Franchise Holding LLC, (D. Nev. 2024).

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