Sarah’s Hat Boxes v Patch Me Up

2013 DNH 058
District Court, D. New Hampshire·Decided April 12, 2013·No. CV-12-399-PB·Published·Cited by 4 cases

Opinion

Sarah’s Hat Boxes v Patch Me Up CV-12-399-PB 4/12/13 UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

Sarah's Hat Boxes, L.L.C.

v. Case N o . 12-cv-399-PB Opinion N o . 2013 DNH 058 Patch Me Up, L.L.C. et a l .

MEMORANDUM AND ORDER

Sarah’s Hat Boxes, L.L.C. (“SHB”) sues Patch Me U p , L.L.C., L’Artisane Box, Peter Semenoff, and Debra Mangum, alleging that the defendants stole business from SHB by making false claims on their website about the source, quality, and patent status of the hat boxes listed for sale. SHB brings claims under the Lanham Act and the New Hampshire Consumer Protection Act (“CPA”). SHB also alleges common law tortious interference with a contractual relationship. Defendants move to dismiss SHB’s claims, arguing that: (i) the court lacks personal jurisdiction over the defendants; (ii) venue is improper; and (iii) plaintiff has failed to state a viable claim for relief. For the following reasons, I deny defendants’ motion to dismiss on personal jurisdiction and venue grounds. I also conclude that plaintiff has stated plausible claims under the Lanham Act and the CPA. I dismiss plaintiff’s tortious interference claim.

I. BACKGROUND1

SHB, formerly Old Mills Box Company, began manufacturing and selling hat boxes in 1986. Since 2006, SHB’s hat boxes have been designed, manufactured, and shipped from its office in Hancock, New Hampshire. Most sales are completed online through SHB’s website. The website allows customers to choose from various box sizes, shapes, and fabric coverings.

Patch Me U p , L.L.C. (“PMU”) began operating in 2000. The company sells spa products, such as moisturizing lotions and scented oils. PMU began buying SHB’s hat boxes in the summer of 2009 to use them as packaging for their spa products. L’Artisane Box is a division of PMU that offers hat boxes for sale online. The principal place of business for both PMU and L’Artisane Box is Millbrae, California. Peter Semenoff is the president and registered agent of PMU. Debra Mangum is the founder and vice-president of PMU. Both Semenoff and Mangum reside in California.

In the summer of 2009, Mangum contacted SHB to purchase hat

1 The facts in this section are drawn primarily from the amended complaint (Doc. N o . 8 ) and SHB’s objection to defendants’ motion to dismiss (Doc. N o . 9 ) and are considered in the light most favorable to the plaintiff.

boxes wholesale on behalf of PMU. Mangum told SHB that PMU intended to use the hat boxes as packaging for its spa products. Between July 2009 and March 2012, PMU ordered approximately 900 boxes from SHB on at least eleven separate occasions. At the bottom of nine out of eleven of the invoices included in the shipments from SHB to PMU, SHB wrote, “Buyer agrees that in the event suit is brought or commenced in connection with any matter involving the contract, said suit shall be brought in the courts of the State of New Hampshire.” The defendants negotiated orders with SHB via e-mail and telephone correspondence. They also discussed shipment methods and the design of the companies’ websites.

Semenoff and Mangum collectively sent over 140 e-mails to SHB over the course of three years. 2 Doc. N o . 1 4 . Ten of those e-mails were from Semenoff’s e-mail address. The bulk of the e- mail correspondence was sent from “Debra Mangum at patchmeup@sbglobal.net.” Doc. N o . 14-1. As shown in the plaintiff’s exhibits, however, on at least one occasion Semenoff sent an e-mail using Mangum’s e-mail address. Doc. N o . 14-3

2 There may be more email correspondence than that listed on the exhibits because a computer virus deleted some of SHB’s emails from 2010. Doc. N o . 1 4 .

(documenting an e-mail Semenoff sent to SHB from Mangum’s e-mail address stating, “Hi Pete this is (Re-Pete) hope you’re doing well out there in N H . ” ) . Also, some e-mails sent from Mangum’s e-mail address were actually sent on behalf of both defendants. Doc. N o . 14-4 (“Hi Peter, Deb, Pete and Deb here . . . Regards, Peter and (Deb is here standing behind me)”). 3 On dozens of occasions, e-mails from Mangum’s address have “Peter” or “Pete” in the subject line, possibly indicating that they were sent by Semenoff.

SHB manufactured hat boxes for the defendants at their plant in New Hampshire and shipped them to PMU in California. According to SHB, the boxes PMU ordered were standard boxes selected from the website; defendants did not request anything unique or unusual. PMU asked SHB not to label the hat boxes with “SHB.” Instead, on some boxes, SHB printed “Patch Me Up,” as requested by defendants. Between September and March 2012, Mangum ordered ten hat boxes with an insert for holding wine bottles. This insert was a standard option offered by SHB.

SHB alleges that Mangum asked SHB for the name of its New Hampshire-based web designer, which SHB provided. In May 2010,

3 Coincidentally, Peter Semenoff and Debra Mangum were communicating with people named Peter and Deborah at SHB.

the web designer sent Mangum a proposal to update L’Artisane Box’s website. Doc. N o . 9-2. PMU elected not to use the proposed design. In 2012, Mangum contacted the New Hampshire- based web designer again and requested that the web designer create a website for L’Artisane Box that would be identical to the SHB website. The web designer refused. Instead, in February 2012, the web designer sent a proposal for an alternative design. Id. Mangum declined the proposal. Id.

In June 2012, SHB learned that PMU revised its website to include a link to L’Artisane Box’s website and a reference to hat boxes offered through L’Artisane Box, a division of PMU. L’Artisane Box’s website contains numerous photographs of hat boxes purchased from SHB. Text accompanying the photographs makes several claims about the boxes, including:

Her [Mangum’s] decorative hatboxes are one-of-a-kind patented boxes, which have received wide recognition and acclaim. . . . They come with a signed and numbered certificate of authenticity. . . . We are the manufacturers [sic] and can give you the best price and shipping available, period. . . . We have been in the press, many magazines, radio, newspapers, and TV.

Doc. N o . 8 . The L’Artisane Box website included a list of towns and states where it has shipped products. The list included New Hampshire and, specifically, the towns of Concord, Dover, Derry, Manchester, Nashua, and Salem. Doc. N o . 9-1. The website also

claimed that the hat boxes are “patented,” have “copyright design,” and “design patent[s] pending.” SHB alleges that these claims are false because the defendants have never designed a hat box, made a hat box, copyrighted or patented a hat box, or won any awards for hat boxes.

In August 2012, Mangum and Semenoff represented PMU and L’Artisane Box at a booth at the International Gift Show in San Francisco, California. Mangum and Semenoff placed SHB’s boxes prominently around the booth and did not display any other boxes. When SHB discovered that the defendants were advertising hat boxes purchased from SHB as designed and manufactured by L’Artisane Box, SHB demanded that the defendants stop misrepresenting the origin of the boxes online and at gift shows.

SHB also alleges that PMU and L’Artisane Box offer hat boxes at prices below those charged by SHB to consumers in New Hampshire. SHB alleges that the defendants intend to fulfill the orders with hat boxes not manufactured by SHB, although PMU’s advertisements incorporate SHB hat boxes. SHB alleges that these other hat boxes are inferior products, not manufactured by hand, not made in the United States, and not manufactured with eco-friendly and non-toxic materials.

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