Sandoval v. Uphold HQ Inc.

CourtDistrict Court, S.D. New York
DecidedMay 1, 2025
Docket1:21-cv-07579
StatusUnknown

This text of Sandoval v. Uphold HQ Inc. (Sandoval v. Uphold HQ Inc.) is published on Counsel Stack Legal Research, covering District Court, S.D. New York primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Sandoval v. Uphold HQ Inc., (S.D.N.Y. 2025).

Opinion

UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF NEW YORK -------------------------------------------------------x

ADDISON SANDOVAL, LIONEL DUCOTE, NICHOLAS KING, and RICHARD NEAL, on behalf of themselves and other individuals similarly situated,

Plaintiffs,

-v- No. 1:21-CV-7579-LTS-BCM

UPHOLD HQ INC.,

Defendant.

-------------------------------------------------------x

MEMORANDUM ORDER In this putative consumer class action, Plaintiffs Addison Sandoval, Lionel Ducote, Nicholas King, and Richard Neal (together, “Plaintiffs”), individually and on behalf of all others similarly situated, bring claims against Uphold HQ, Inc. (“Uphold” or “Defendant”) for (1) deceptive business practices in violation of New York General Business Law (“GBL”) § 349 and (2) common law fraud. (Docket entry no. 58 (the “Second Amended Complaint” or “SAC”).) Plaintiffs allege that Uphold misled customers through various marketing practices that caused Plaintiffs to invest in a cryptocurrency investment product that ultimately lost all of its value. The Court has subject matter jurisdiction under 28 U.S.C. § 1332. Uphold has moved to dismiss the Second Amended Complaint for failure to state a claim upon which relief can be granted, pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure. (Docket entry no. 61 (the “Motion”).) The Court has reviewed and considered thoroughly all of the parties’ submissions filed in connection with the Motion. For the following reasons, Defendant’s Motion is granted with prejudice. BACKGROUND Familiarity with the general context and procedural history of this case is assumed for the purposes of this Memorandum Order. The following summary is drawn from the Second Amended Complaint, the well-pleaded factual allegations of which are taken as true for the

purposes of this motion practice, as well as from a document that the parties agree is integral to the Second Amended Complaint. Chambers v. Time Warner, Inc., 282 F.3d 147, 152 (2d Cir. 2002). Factual Background Uphold and the “Earn” Program Uphold is a South Carolina company headquartered in New York. (SAC ¶ 20.) Uphold was founded in 2013 and represents itself as “a digital money platform providing consumers worldwide with convenient and secure access to traditional currencies, cryptocurrencies, and other investments.” (Id. ¶ 24.) In late 2018, Uphold announced the creation of a mass-market financial product, initially referred to as “Uphold Earn” but ultimately

marketed as “CredEarn” or simply “Earn.” (See id. ¶¶ 29, 33.) Its press releases indicated that the “Earn” product would work in conjunction with what it referred to as a “U.S. Dollar Stablecoin (Universal Dollar), a fully-transparent digital asset that is backed 1-to-1 with U.S. dollars to be held at U.S. domiciled, FDIC-insured banks.” (Id. ¶ 29.)1 Uphold further represented that “[t]hose customers who purchase the Universal Dollar can opt-in to Uphold

1 “A stablecoin is a cryptocurrency whose value is ‘pegged’ (meaning tied) to another asset—often a traditional fiat currency like the US dollar. . . . Stablecoin advocates believe these cryptocurrencies are critical for bridging ‘real-world’ assets like fiat currencies with digital assets on the blockchain.” (Docket entry no. 56 (the “MTD FAC OpOrd”) at 2 n.2 (citation omitted).) Earn, which functions much like a traditional banking product, and can receive attractive and competitive rates, currently as high as five percent.” (Id. § 30 (emphasis removed).)” While the Second Amended Complaint further alleges that Uphold marketed the Earn program as “safe,” “secured,” and “fully hedged” (id. ] 63), there are no allegations regarding when, where, or how these statements were communicated to Plaintiffs or any other customers. Uphold referred to Earn in marketing materials representing that Uphold customers would have the option to “earn interest on digital assets,” such as in the below marketing image:

@ uphold $ 483.6 Be first to earn interest = Oe on digital assets! homely?

$500K Universal Dollars giveaway! 0 The more people you refer, my the more stablecoins you earn. 0 "heey + cD 6 «, #8200, oO Bing 9p

2 The Second Amended Complaint defines “traditional banking product” as a “conventional financial service.” (SAC 4 31 (quoting “The Role of Traditional Banking in Today’s Financial Landscape,” METAFINANCIES (October 17, 2023), https://www.linkedin.com/pulse/role-traditional-bankings-todays-financial-landscape- metafinancies-nvzxc).) Citing a social media post, the Second Amended Complaint asserts that “[t]raditional banking refers to ‘banks offering conventional financial services, such as savings accounts, checking accounts, [and] loans[,]’” and that “traditional banks ‘are renowned for the stability and trust they inspire in customers [because] [t]heir long-standing presence in the financial sector establishes a sense of security. . . [and] trust and stability.’” (Id.) “Another feature of traditional banks offering traditional banking products[,]” according to the Second Amended Complaint, is that “customers can easily access their funds.” (Id.)

SANDOVAL — MTD SAC May 1, 2025

(Id. ¶¶ 66-67.) In a social media post, Uphold referred to Earn as “#CredEarn” and stated that it was “proud to partner with @ihaveCred to give Uphold users access to earn interest” on their cryptocurrency holdings. (Id. ¶ 69.) Uphold also represented, in social media posts and mass emails to its customers in 2020, that users of CredEarn could earn up to 10-13% interest. (Id.)

The Earn product was itself an investment instrument offered through Cred Inc. (“Cred”), a company separate from Uphold that is now in Chapter 11 bankruptcy proceedings. (Id. ¶ 34; -se-e -a-ls-o -id-. ¶ 35 (referring to filings in Cred’s bankruptcy proceedings).) According to the report of the examiner appointed in Cred’s bankruptcy, “Cred was a cryptocurrency financial services platform that offered holders of cryptocurrencies the option of investing those assets with Cred (through the ‘CredEarn’ program) or borrowing against those cryptocurrencies (through the ‘CredBorrow’ program.).” (Docket entry no. 62-5 (the “Examiner’s Report”) at 3.) “Those participating in CredEarn agreed to invest their cryptocurrency with Cred for a finite period of time, during which Cred guaranteed those customers a predetermined rate of return.” (Id.) “Although the loan agreements reviewed by the Examiner (particularly under the CredEarn

program) contained terms and conditions as to repayment and yield, they did not dictate precisely how cryptocurrency proceeds would be used or invested by Cred, or include any conditions/constraints with respect to such investments.” (Id.) CredEarn was thus “similar to a certificate of deposit.” (Id. at 26-27.) Once a holder of cryptocurrency loaned their funds to Cred through the CredEarn product, “Cred would then convert [the] cryptocurrency assets . . . into fiat currency and use the proceeds to make loans.” (Id. at 27.) “Cred would generate profits based on the spread between the interest rate offered to customers and the rate charged by Cred under the relevant loans.” (Id.) From the perspective of an Uphold user, upon purchasing “cryptocurrency on Uphold, Uphold would display an advertisement referencing its partnership with Cred and representing that Cred products allowed Uphold customers to earn interest on their assets.” (Id. at 33; SAC ¶ 70 (citing Examiner Report at 33).) Uphold also directed its customers to Earn by

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Bluebook (online)
Sandoval v. Uphold HQ Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/sandoval-v-uphold-hq-inc-nysd-2025.