Salon Blu, Inc. v. Salon Lofts Grp., LLC

2018 NCBC 70
CourtNorth Carolina Business Court
DecidedJuly 16, 2018
Docket17-CVS-12778
StatusPublished

This text of 2018 NCBC 70 (Salon Blu, Inc. v. Salon Lofts Grp., LLC) is published on Counsel Stack Legal Research, covering North Carolina Business Court primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Salon Blu, Inc. v. Salon Lofts Grp., LLC, 2018 NCBC 70 (N.C. Super. Ct. 2018).

Opinion

Salon Blu, Inc. v. Salon Lofts Grp., LLC, 2018 NCBC 70.

STATE OF NORTH CAROLINA IN THE GENERAL COURT OF JUSTICE SUPERIOR COURT DIVISION COUNTY OF WAKE 17 CVS 12778

SALON BLU, INC.,

Plaintiff,

v. ORDER AND OPINION ON DEFENDANT’S MOTION TO DISMISS SALON LOFTS GROUP, LLC,

Defendant.

THIS MATTER comes before the Court on Defendant Salon Lofts Group, LLC’s

Motion to Dismiss Plaintiff’s Amended Complaint (“Motion to Dismiss”; ECF No. 42).

THE COURT, having considered the Motion to Dismiss, the briefs filed in

support of and in opposition to the Motion to Dismiss, the arguments of counsel at

the hearing, and other appropriate matters of record, concludes that the Motion to

Dismiss should be GRANTED for the reasons set forth below.

Harris, Wiltshire & Grannis LLP, by Amy E. Richardson and Deepika H. Ravi (pro hac vice) for Plaintiff Salon Blu, Inc.

Morningstar Law Group, by Shannon R. Joseph and Jeffrey L. Roether, and Porter Wright Morris & Arthur LLP, by Ryan P. Sherman (pro hac vice) for Defendant Salon Lofts Group, LLC.

McGuire, Judge.

I. FACTS AND PROCEDURAL BACKGROUND

A. Parties

1. Plaintiff Salon Blu, Inc. (“Salon Blu”) is a corporation with its principal

place of business in Raleigh, North Carolina. Salon Blu operates three hair salons in Raleigh and employs professional hair stylists in its salons. (Am. Compl., ECF No.

30, at ¶ 2.)

2. Defendant Salon Lofts Group, LLC (“Salon Lofts”) also has its principal

place of business in Raleigh, North Carolina. Salon Lofts competes with traditional

hair salons, such as Salon Blu, by renting booths within its facilities to independent

professional hair stylists. (Id. at ¶ 16.) In exchange for rent payments, Salon Lofts

provides the independent stylists with a booth within which to perform hair styling

services and provides the stylists assistance with “marketing, customer relations and

client management, scheduling, product acquisition, business development, social

media training, webpage development, and continued education in hairstyling.” (Id.)

Salon Blu does not allege that Salon Lofts receives any share of stylists’ revenues

from hair services provided by the stylists, only the rent payment for the booth.

B. The restrictive covenants and Salon Blu’s confidential and proprietary information

3. In consideration for employment, Salon Blu requires its stylists to enter

into an Employment Agreement. (Id. at ¶¶ 3, 26.) The Employment Agreement

contains a restrictive covenant which provides that the stylist “shall not engage in

the business of hairstyling or solicit Salon Blu customers for a period of one year after

termination of employment at Salon Blu, within a five-mile radius of any Salon Blu

location at which the employee provided services on behalf of Salon Blu.” (Id. at ¶ 9.)

4. The Employment Agreement also contains a confidentiality provision

that requires the stylists to “treat all proprietary information belonging to Salon Blu

as confidential,” and the stylist agrees that he or she “shall not use such information or divulge, disclose or communicate such information in any way” during his or her

employment and for three years after terminating employment with Salon Blu. (Id.

at ¶ 4.)

5. Salon Blu alleges that, inter alia, its “client contact information” and

“client hair coloring formula information” are proprietary and confidential. (Id. at

¶¶ 5–6.) All customer contacts with Salon Blu are conducted through the front desk

at the stylist’s salon location. Stylists “are expressly forbidden from gathering client

contact information, including by sending or accepting friend requests from clients

on social media.” (Id. at ¶ 5.)

6. Salon Blu’s hair coloring formulas are unique to each customer. (Id. at

¶ 6.) The hair coloring formulas are arrived at by using various hair dyes and

considering the “tone, brassiness, and hair texture” of the customer’s hair. Salon Blu

does not share the hair coloring formulas with anyone outside of Salon Blu. (Id.)

Salon Blu alleges that “[w]ithout Salon Blu’s guidance, training, equipment, and

expertise, Salon Blu stylists could not independently develop these color formulas.”

(Id.)

7. Salon Blu maintains a computer database containing its confidential

and proprietary information, which can only be accessed with “appropriate

credentials.” (Id. at ¶ 25.) The database includes “client contact information,

information regarding clients’ personalities and life events, clients’ hair color

formulas, and clients’ hairstyle and purchase history.” (Id.) Stylists only have access

to the information in the database regarding hair coloring formulas and “client notes.” (Id.) The Amended Complaint does not allege what information is considered part of

“client notes,” but at the hearing on the Motion to Dismiss, Plaintiff’s counsel

conceded that stylists do not have access to client contact information in the database.

No Salon Blu employee is permitted to “collect” information from the database. (Id.)

C. Salon Lofts’ recruitment and solicitation of Salon Blu’s stylists

8. Between April and July 2017, seven Salon Blu stylists terminated

employment with Salon Blu and began providing hair styling services at Salon Lofts

locations within five miles of the Salon Blu location at which they were employed.

(Id. at ¶¶ 10–11.) Each of the seven former Salon Blu stylists had signed an

Employment Agreement with Salon Blu. (Id. at ¶ 10.)

9. Salon Blu alleges that Salon Lofts “engaged . . . in aggressive

recruitment efforts to induce Salon Blu’s employees to terminate their employment

with Salon Blu” and to rent space from Salon Lofts. (See id. at ¶ 12.) Salon Blu

claims that Salon Lofts “knew or should have known that Salon Blu’s employees had

Employment Agreements with Salon Blu containing restrictive covenants involving

Salon Blu’s business practices, customers, and confidential and proprietary

information” because such agreements are “common practice in the hairstyling

business.” (Id. at ¶ 36.)

10. Upon information and belief, Salon Blu alleges that Salon Lofts

encouraged Salon Blu stylists to breach the restrictive covenants and confidentiality

provisions of their Employment Agreements and to misappropriate Salon Blu’s trade

secrets. (Id. at ¶¶ 8, 12, 13, 30, and 31.) Salon Lofts encouraged Salon Blu stylists to record the proprietary hair coloring formulas and “other proprietary information

about Salon Blu customers and [to] use[] that information to solicit Salon Blu’s

customers to their booths at Salon Lofts.” (Id. at ¶ 8.) Salon Blu does not allege that

the stylists disclosed Salon Blu’s confidential information to Salon Lofts.

11. On August 29, 2017, counsel for Salon Blu sent a letter to Salon Lofts’

CEO notifying Salon Lofts that “several of Salon Blu’s former employees were

breaching their obligations under the Restrictive Covenants.” (Id. at ¶ 28.) Salon

Blu alleges that the August 29, 2017 letter put Salon Lofts “on notice regarding Salon

Blu’s restrictive covenants.” (Id. at ¶ 36.)

12. On September 13, 2017, Salon Blu sent a second letter to Salon Lofts

“stating that Salon Lofts’ practice of enticing Salon Blu employees to breach their

Employment Agreements constituted tortuous interference with contract.” (Id. at

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