Salaiz v. Ehealthinsurance Services, Inc.

CourtDistrict Court, N.D. California
DecidedMarch 22, 2023
Docket5:22-cv-04835
StatusUnknown

This text of Salaiz v. Ehealthinsurance Services, Inc. (Salaiz v. Ehealthinsurance Services, Inc.) is published on Counsel Stack Legal Research, covering District Court, N.D. California primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Salaiz v. Ehealthinsurance Services, Inc., (N.D. Cal. 2023).

Opinion

1 2 3 UNITED STATES DISTRICT COURT 4 NORTHERN DISTRICT OF CALIFORNIA 5 SAN JOSE DIVISION 6 7 ERIK SALAIZ, Case No. 22-cv-04835-BLF

8 Plaintiff, ORDER GRANTING MOTION TO 9 v. DISMISS AND MOTION TO STRIKE CLASS ALLEGATIONS WITH LEAVE 10 EHEALTHINSURANCE SERVICES, INC., TO AMEND AND DENYING MOTION TO STAY DISCOVERY 11 Defendant. [Re: ECF Nos. 15, 16, 17] 12 13 This is a putative class action brought by Plaintiff Erik Salaiz against Defendants 14 eHealthInsurance Services, Inc. (“eHealth” or “Defendant”) and John Doe for allegedly making 15 unlawful calls in violation of the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 16 227(b), and California’s Unfair Competition Law (“UCL”), Cal. Bus. & Prof. Code § 17200. 17 Now before the Court are three motions: (1) Defendant’s motion to dismiss under Rule 18 12(b)(6), see ECF Nos. 15 (“MTD”), 23 (“MTD Reply”); (2) Defendant’s motion to strike class 19 allegations, see ECF Nos. 16 (“MTS”), 25 (“MTS Reply”); and (3) Defendant’s motion to stay 20 discovery, see ECF Nos. 17 (“MTSD”), 24 (“MTSD Reply”). Plaintiff opposes all three motions. 21 See ECF Nos. 19 (“MTD Opp.”), 20 (“MTS Opp.”), 21 (“MTSD Opp.”). The Court held a 22 hearing on the motions on March 16, 2023. See ECF No. 31. For the reasons discussed on the 23 record and explained below, the Court GRANTS the motion to dismiss WITH LEAVE TO 24 AMEND, it GRANTS the motion to strike class allegations WITH LEAVE TO AMEND, and it 25 DENIES the motion to stay discovery. 26 I. BACKGROUND 27 As alleged in the Complaint, eHealth is a company that sells Medicare insurance to 1 Salaiz alleges that on December 20, 2021, at 1:42 p.m., he received a phone call from 2 (515) 474-6906. Compl. ¶¶ 29-30. When he answered the phone, Salaiz “heard an artificial or 3 prerecorded voice pretending to be a real person.” Id. ¶ 31. The voice said, “this is Medicare 4 rewards, can you hear me OK? I’m with Medicare rewards and, press one to be removed, I just 5 wanted to get in touch with you today to tell you that you may be paying too much for your 6 Medicare insurance.” Id. ¶ 32. Salaiz alleges that he asked, “Where are you from?” and the voice 7 continued, “One of our senior insurance professionals can look over your current plan and make 8 sure you aren’t missing out on any savings.” Id. ¶ 33. A live agent then came on the phone and 9 asked for “David,” which is the name of Salaiz’s father. Id. ¶ 34. The agent solicited Plaintiff for 10 eHealth’s Medicare insurance services. Id. Salaiz never consented to receive calls from eHealth 11 or John Doe. Id. ¶ 35. 12 Plaintiff alleges that, to increase sales, eHealth hired John Doe to market the company and 13 produce inbound calls. Compl. ¶ 24. John Doe allegedly amassed a list of thousands of phone 14 numbers from unknown sources. Id. ¶ 25. And upon calling those numbers, John Doe would play 15 an artificial or prerecorded voice message. Id. ¶ 27. Salaiz alleges that Defendants did not have 16 consent from the called parties before making the calls. Id. ¶ 28. 17 Plaintiff alleges that eHealth gave actual authority to John Doe to generate customers. 18 Compl. ¶ 55. He alleges that “eHealth’s integration of robocalling into their sales process was so 19 seamless that it appeared to outside parties like Plaintiff that John Doe was the telemarketing 20 department of eHealth.” Id. ¶ 56; see also id. ¶ 64. And he further alleges that “eHealth acted in 21 concert with John Doe and has been able to enjoy the benefits of mass robocalling.” Id. ¶ 57; see 22 also id. ¶ 66 (“Defendant eHealth actively accepted business that originated through the illegal 23 robocalls placed by John Doe.”). 24 This lawsuit was filed on August 23, 2022. See Compl. The Complaint asserts two causes 25 of action: (1) violation of the Telephone Consumer Protection Act (“TCPA”), 47 U.S.C. § 227(b) 26 and (2) violation of the unlawful prong of the California Unfair Competition Law (“UCL”), Cal. 27 Bus. & Prof. Code § 17200. Id. ¶¶ 80-92. Plaintiff seeks to represent a class defined as follows: his or her cellular telephone; (4) that used an artificial or prerecorded 1 voice; (5) for the purpose of selling Defendants’ products or services; (6) where Defendants did not have the recipient’s express written 2 consent prior to placing the calls. 3 Id. ¶ 72. 4 II. MOTION TO DISMISS 5 A. Legal Standard 6 “A motion to dismiss under Federal Rule of Civil Procedure 12(b)(6) for failure to state a 7 claim upon which relief can be granted ‘tests the legal sufficiency of a claim.’” Conservation 8 Force v. Salazar, 646 F.3d 1240, 1241-42 (9th Cir. 2011) (quoting Navarro v. Block, 250 F.3d 9 729, 732 (9th Cir. 2001)). When determining whether a claim has been stated, the Court accepts 10 as true all well-pled factual allegations and construes them in the light most favorable to the 11 plaintiff. Reese v. BP Expl. (Alaska) Inc., 643 F.3d 681, 690 (9th Cir. 2011). But the Court need 12 not “accept as true allegations that contradict matters properly subject to judicial notice” or 13 “allegations that are merely conclusory, unwarranted deductions of fact, or unreasonable 14 inferences.” In re Gilead Scis. Sec. Litig., 536 F.3d 1049, 1055 (9th Cir. 2008) (internal quotation 15 marks and citation omitted). While a complaint need not contain detailed factual allegations, it 16 “must contain sufficient factual matter, accepted as true, to ‘state a claim to relief that is plausible 17 on its face.’” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (quoting Bell Atl. Corp. v. Twombly, 18 550 U.S. 544, 570 (2007)). A claim is facially plausible when it “allows the court to draw the 19 reasonable inference that the defendant is liable for the misconduct alleged.” Id. On a motion to 20 dismiss, the Court’s review is limited to the face of the complaint and matters judicially 21 noticeable. MGIC Indem. Corp. v. Weisman, 803 F.2d 500, 504 (9th Cir. 1986); N. Star Int’l v. 22 Ariz. Corp. Comm’n, 720 F.2d 578, 581 (9th Cir. 1983). 23 B. Analysis 24 The TCPA makes it “unlawful for any person within the United States . . . (A) to make any 25 call (other than a call made for emergency purposes or made with the prior express consent of the 26 called party) using any automatic telephone dialing system or an artificial or prerecorded voice . . . 27 (iii) to any telephone number assigned to a . . . cellular telephone service.” 47 U.S.C. § 1 initiate any telephone call to any residential telephone line using an artificial or prerecorded voice 2 to deliver a message without the prior express consent of the called party.” 47 U.S.C. § 3 227(b)(1)(B).

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Salaiz v. Ehealthinsurance Services, Inc., Counsel Stack Legal Research, https://law.counselstack.com/opinion/salaiz-v-ehealthinsurance-services-inc-cand-2023.