Rushmore Loan Management Services, LLC v. Gunnels-Moon

District Court, D. Nevada·Decided February 6, 2023·No. 2:22-cv-01126·Unknown

Opinion

IN RE MOON Case No.: 2:22-cv-01126-APG

RUSHMORE LOAN MANAGEMENT Opinion SERVICES, LLC, Appellant v. WILLIE N. MOON and ADNETTE M.

Appellants

This case is a prime example of how small errors can multiply into expensive and time- consuming litigation. This dispute could have been avoided entirely if either the debtors (through their counsel) had sent bankruptcy notices to the lender’s correct address or the lender had, upon receiving actual notice of the bankruptcy, responded appropriately. Instead, this dispute has generated a two-day evidentiary hearing, multiple rulings by the bankruptcy court, several appeals and cross-appeals to the Bankruptcy Appellate Panel (BAP), a remand to the bankruptcy court for another ruling, and now an appeal and cross-appeal before me. And I am likely just a speed bump on the parties’ way to the Ninth Circuit. The parties are familiar with this case’s factual background and complicated procedural history, so I give only a summary here.1 Adnette Gunnels-Moon was the borrower on a second mortgage on her home, but her husband, Willie Moon, was not. Rushmore Loan Management

1 The bankruptcy court set out the factual background in its original order. ECF No. 22-2. It detailed the procedural history in its order on remand. ECF No. 21-7. Services, LLC serviced the loan from January 1, 2012 through October 15, 2018. In March 2013, the Moons filed a joint Chapter 13 bankruptcy petition. Although they identified Rushmore as a creditor, they listed the wrong address, and Rushmore did not receive notice of the bankruptcy case when it was filed. Having no notice of the bankruptcy, Rushmore continued to attempt to collect on the

loan, including by calling the Moons’ residence numerous times while the automatic bankruptcy stay was in place. During one such call in December 2014, Willie told the Rushmore representative that they had filed bankruptcy. The Rushmore representative made a note about the comment, but Rushmore thereafter did nothing to investigate whether the Moons were in bankruptcy and instead continued to contact the Moons, including after the bankruptcy discharge was entered in the fall of 2016. Rushmore’s inaction was based on its unwritten and undisclosed policy not to accept a bankruptcy notification from a third party that the borrower had not authorized to discuss the loan. In January 2019, the Moons moved to reopen their bankruptcy case to seek contempt

sanctions against Rushmore for violating the automatic stay2 and the discharge injunction.3 Following a two-day evidentiary hearing, the bankruptcy court found in favor of the Moons on the automatic stay violation and awarded damages in the amount of $742.10 for fees Adnette incurred in reopening the proceeding, $100,000 in emotional distress damages to Willie, and 2 Title 11 U.S.C. § 362(a) provides for an automatic stay of collection activity against the debtor upon the filing of a bankruptcy petition. Section 362(k)(1) provides that “an individual injured by any willful violation of a stay provided by this section shall recover actual damages, including costs and attorneys’ fees, and, in appropriate circumstances, may recover punitive damages.” 3 Under 11 U.S.C. § 524, a bankruptcy discharge operates as an injunction that bars creditors from collecting debts that have been discharged. A violation of the discharge injunction may be remedied through a civil contempt motion in the bankruptcy case. See Barrientos v. Wells Fargo Bank, N.A., 633 F.3d 1186, 1191 (9th Cir. 2011); Walls v. Wells Fargo Bank, N.A., 276 F.3d 502, 507 (9th Cir. 2002). $200,000 in punitive damages. The bankruptcy court also found that Rushmore engaged in conduct that would violate the discharge injunction but there was insufficient evidence as to what date Rushmore learned of the discharge, so it awarded no damages for a discharge injunction violation. By separate order, the bankruptcy court awarded $56,150 in attorney’s fees and $10,857.94 in costs but denied the Moons’ request for a fee enhancement. The bankruptcy court

subsequently awarded an additional $3,500 in supplemental fees that the Moons incurred in filing a reply to the first fee motion. Finally, the bankruptcy court denied the Moons’ request for attorney’s fees and costs incurred in responding to an adversary proceeding brought by Rushmore. Both parties filed a series of appeals and cross-appeals to the BAP of the original contempt ruling as well as the subsequent rulings on the Moons’ attorney’s fee requests. No one appealed the bankruptcy court’s ruling that Rushmore willfully violated the automatic stay and that Adnette was entitled to damages of $742.10 as a result. Rushmore appealed the emotional distress and punitive damage awards, as well as the orders granting fees and supplemental fees.4

The Moons appealed the decision not to award damages for Rushmore’s violation of the discharge injunction and the decision not to award fees and costs for defending against the adversary proceeding. The BAP entered a series of decisions resolving the various appeals. In its decision addressing the bankruptcy court’s contempt rulings, the BAP reversed the $100,000 award in Willie’s favor because it concluded that Rushmore’s conduct did not violate Willie’s automatic stay. The BAP affirmed the bankruptcy court’s finding that Rushmore’s conduct warranted a

4 Rushmore also appealed the bankruptcy court’s decision to allow the Moons’ expert to testify at the evidentiary hearing. That is not at issue in the appeals before me, so I do not mention it further. punitive damage award. But it vacated and remanded the $200,000 punitive damage award because it had reversed Willie’s $100,000 damage award. In doing so, the BAP stated that on remand, the bankruptcy court could consider attorney’s fees and costs in determining an appropriate punitive damage award for Adnette. Finally, it affirmed the bankruptcy court’s denial of damages for the Moons’ claim for a discharge injunction violation, and it rejected the

Moons’ related argument that the discharge injunction violation could be considered a continuing automatic stay violation. The BAP addressed the attorney’s fees in separate decisions. With respect to the fees and costs related to the contempt motion, the BAP affirmed the bankruptcy court’s decision to award fees and to not apply an enhancement.5 But it reversed and remanded for the bankruptcy court to explain why it awarded fees for time spent on the discharge injunction violation. Additionally, the BAP concluded that because it had reversed and remanded Willie’s damages award, the bankruptcy court should reconsider the fee award and whether a fee enhancement was appropriate. The BAP also vacated and remanded the supplemental fee award for

reconsideration by the bankruptcy court because it was closely related to the first fee order. And the BAP remanded for the bankruptcy court to award reasonable attorney’s fees and costs to the extent that Rushmore’s adversary complaint sought to challenge Adnette’s contempt proceeding for Rushmore’s automatic stay violation. Finally, the BAP ordered the bankruptcy court to determine appellate fees for the various appeals.6 On remand, the bankruptcy court identified its tasks as:

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Rushmore Loan Management Services, LLC v. Gunnels-Moon, (D. Nev. 2023).

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