Ruggieri, June v. Amazon.com, LLC,

2023 TN WC 16
CourtTennessee Court of Workers' Compensation Claims
DecidedMarch 16, 2023
Docket2020-06-1452
StatusPublished

This text of 2023 TN WC 16 (Ruggieri, June v. Amazon.com, LLC,) is published on Counsel Stack Legal Research, covering Tennessee Court of Workers' Compensation Claims primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ruggieri, June v. Amazon.com, LLC,, 2023 TN WC 16 (Tenn. Super. Ct. 2023).

Opinion

FILED Mar 16, 2023 08:48 AM(CT) TENNESSEE COURT OF WORKERS' COMPENSATION CLAIMS

TENNESSEE BUREAU OF WORKERS’ COMPENSATION IN THE COURT OF WORKERS’ COMPENSATION CLAIMS AT NASHVILLE

June Ruggieri, ) Docket No. 2020-06-1452 Employee, ) v. ) Amazon.com, LLC, ) State File No. 37474-2020 Employer, ) And ) American Zurich Ins. Co., ) Judge Kenneth M. Switzer Carrier. )

COMPENSATION ORDER GRANTING BENEFITS

June Ruggieri allegedly injured her shoulder while working at Amazon.com, LLC. Amazon contests the compensability of the claim. Ms. Ruggieri also seeks attorney’s fees for her lawyer’s efforts to secure Amazon’s compliance with an expedited hearing order and for wrongful denial of her claim.

After a February 8, 2023 compensation hearing, the Court holds Ms. Ruggieri proved by a preponderance of the evidence that her injury arose primarily out of her employment. She is entitled to permanent partial disability and lifetime medical benefits. As to past benefits, the Court holds she is entitled to mileage reimbursement, payment of medical bills, and temporary total disability benefits from May 20 through September 22, 2021. Additionally, Ms. Ruggieri’s attorney is awarded fees for his efforts to compel Amazon’s compliance with a court order, but not for Amazon’s purported wrongful denial of the claim.

Facts

Procedural history and hearing testimony

Ms. Ruggieri worked night shifts in the Amazon warehouse. She testified that on Tuesday, May 5, 2020, she was working as a “stower,” moving packages off a rack and placing them in large bags. Lighter packages were typically placed on the top rack. As Ms. Ruggieri retrieved an unexpectedly heavy package from the top shelf of the rack, the

1 package fell and pulled her right arm downward. She explained that she pulled the package from the rack with her left hand, with her right hand underneath the package. Her right arm was fully extended; the package did not hit the ground.

Ms. Ruggieri said she immediately felt a tear in her right shoulder but continued working, hoping the injury would heal on its own. She performed her job duties using mostly her left arm. Ms. Ruggieri returned to work the next evening but left early due to shoulder pain. She testified that she thought her condition might improve after resting.

It did not. Ms. Ruggieri agreed that “eventually in the month of May 2020, [she] brought the claim to the attention of Amazon.” On cross-examination, she said that on May 25, she told her manager about the injury, telephoned the third-party administrator, and completed Amazon’s “Associate First Report of Injury” form. The form asked, “Date incident reported,” and she wrote “5/25/20.” She later clarified that she meant that as “the day that I filled out the form.”1

On the form, Ms. Ruggieri wrote that she suffered a shoulder injury in 2000 that was not work-related. She explained at the hearing that in 2000, she was standing on the subway, hanging onto a strap, when the train stopped suddenly, causing a “burr” in her right shoulder. She testified that she improved after surgery and physical therapy, “as much as I needed.” However, she conceded that she had some limitations and felt “tightness.” Ms. Ruggieri testified that she did not feel “ripping” in her shoulder after the subway incident and was “totally oblivious” to it when it happened. After the accident at Amazon, however, her shoulder felt hot to the touch and was “completely different.”

For the current injury, Amazon sent Ms. Ruggieri to a nearby emergency room. She testified that the provider took her off work until she saw a follow-up physician. Ms. Ruggieri did not introduce the emergency room records.

Amazon offered a panel, and Ms. Ruggieri chose Dr. Harold Nevels, who first saw her on June 4 and treated her conservatively throughout the month. Dr. Nevels diagnosed a work-related shoulder “sprain” and referred Ms. Ruggieri to Dr. Kyle Joyner.

Amazon never authorized the referral or offered a panel of orthopedists. Instead, it denied the claim on July 2, asserting Ms. Ruggieri gave a “late report” of her injury. It also sent a letter informing her that it denied the claim based on “medical information secured, the facts of the accident, and the provisions set forth in the Workers’ Compensation Act.”

Afterward, Ms. Ruggieri continued working, albeit with difficulty. 1 Notice was a defense at a previous expedited hearing, but Amazon did not raise this defense at the compensation hearing. Notice, however, was a reason given for the denial, so the sufficiency and timeliness of Ms. Ruggieri’s notice is a consideration for the Court regarding her entitlement to an attorney’s fee for an alleged wrongful denial. 2 Ms. Ruggieri saw Dr. Joyner on her own in March 2021. At the first visit, she disclosed her previous shoulder injury on the intake questionnaire. Dr. Joyner suspected rotator cuff pathology and ordered an MRI, which confirmed a right-shoulder full thickness rotator cuff tear. Dr. Joyner performed surgery and ultimately released her in March 2022, placing permanent lifting restrictions.

Ms. Ruggieri testified that she can no longer perform work like her job at Amazon. She cannot write as well as she used to, but the restrictions and her residual disability do not interfere with her current work as an accountant, “yet.”

After filing this lawsuit, Ms. Ruggieri requested an expedited hearing seeking additional treatment with Dr. Joyner and payment of past medical expenses. After an evidentiary hearing, the Court held she was likely to prevail at a hearing on the merits and ordered the requested relief, including the designation of Dr. Joyner as the authorized treating physician. Amazon appealed, but the Appeals Board affirmed.

At this trial, the threshold issue was the compensability of Ms. Ruggieri’s claim. Specifically, the parties presented conflicting medical opinions on whether the injury arose primarily out of employment. The three experts’ deposition testimony is summarized below.

Medical proof

Ms. Ruggieri saw Dr. Nevels, the authorized treating physician, five times in June 2020. Dr. Nevels is a family practice physician with over forty years’ experience.

He testified that, at Ms. Ruggieri’s first visit, she reported a “popping sensation” in her shoulder when the box fell, but later he recorded it as a “tearing sensation.” He also noted limited range of motion using various methodologies. Ms. Ruggieri told him she had shoulder surgery twenty years before and that she had treated about a week ago at the emergency room, where x-rays and a CT scan were negative. Dr. Nevels diagnosed a shoulder sprain, placed her on restricted duty, and ordered physical therapy, which was never authorized. At every visit, Dr. Nevels completed a form for Amazon characterizing the injury as “work-related.”

At a later visit, Dr. Nevels referred her directly to Dr. Joyner for “reevaluation.” Over the course of his treatment, Dr. Nevels noted that Ms. Ruggieri’s range of motion was gradually improving, but he maintained her work restrictions. He testified that range of motion can improve over time if the tear is small. At the last visit, Dr. Nevels still thought her injury, which he called a “sprain,” was work-related.

3 Dr. Joyner is an orthopedic surgeon who earned a certificate of qualification for upper extremity surgery. He has been practicing for sixteen years, and his practice is mostly surgical.

Dr. Joyner first saw Ms. Ruggieri in March 2021, where he ordered an MRI. The results showed, in part, a full thickness rotator cuff tear. He said the results were consistent with the mechanism of injury she described, picking up a box and feeling a tear, and they suggested a “subacute type injury.” Dr.

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2023 TN WC 16, Counsel Stack Legal Research, https://law.counselstack.com/opinion/ruggieri-june-v-amazoncom-llc-tennworkcompcl-2023.