Ruby Lowe v. Cerner Corporation

CourtCourt of Appeals for the Fourth Circuit
DecidedNovember 29, 2022
Docket20-2270
StatusUnpublished

This text of Ruby Lowe v. Cerner Corporation (Ruby Lowe v. Cerner Corporation) is published on Counsel Stack Legal Research, covering Court of Appeals for the Fourth Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Ruby Lowe v. Cerner Corporation, (4th Cir. 2022).

Opinion

USCA4 Appeal: 20-2270 Doc: 48 Filed: 11/29/2022 Pg: 1 of 35

UNPUBLISHED

UNITED STATES COURT OF APPEALS FOR THE FOURTH CIRCUIT

No. 20-2270

RUBY L. LOWE, Power of Attorney for Michael A. Taylor, disabled,

Plaintiff - Appellant,

v.

CERNER CORPORATION,

Defendant - Appellee.

Appeal from the United States District Court for the Eastern District of Virginia, at Alexandria. Claude M. Hilton, Senior District Judge. (1:19−cv−00625−CMH−TCB)

Argued: September 13, 2022 Decided: November 29, 2022

Before WILKINSON, Circuit Judge, and KEENAN and MOTZ, Senior Circuit Judges.

Vacated and remanded by unpublished opinion. Senior Judge Keenan wrote the majority opinion, in which Senior Judge Motz joined. Judge Wilkinson wrote a dissenting opinion.

ARGUED: Mikhael D. Charnoff, PERRY CHARNOFF PLLC, Arlington, Virginia, for Appellant. David Brent Dwerlkotte, SHOOK, HARDY & BACON, L.L.P., Kansas City, Missouri, for Appellee. ON BRIEF: Scott M. Perry, PERRY CHARNOFF PLLC, Arlington, Virginia, for Appellant. Amy M. Crouch, SHOOK, HARDY & BACON L.L.P., Kansas City, Missouri; Roman Lifson, Belinda D. Jones, CHRISTIAN & BARTON, L.L.P., Richmond, Virginia, for Appellee. USCA4 Appeal: 20-2270 Doc: 48 Filed: 11/29/2022 Pg: 2 of 35

Unpublished opinions are not binding precedent in this circuit.

2 USCA4 Appeal: 20-2270 Doc: 48 Filed: 11/29/2022 Pg: 3 of 35

BARBARA MILANO KEENAN, Senior Circuit Judge:

In this product liability negligence action, Ruby L. Lowe, on behalf of her injured

grandson Michael A. Taylor, filed suit against Cerner Health Services, Inc. (Cerner), the

developer and seller of a software system used for entry of medical orders for patient care.

Cerner sold its software system to the Virginia Hospital Center (VHC, or the hospital),

where Taylor was a patient. Taylor suffered brain damage and resulting physical

impairments at VHC after failing to receive “continuous pulse oximetry” as intended by

his physician, who had entered an order for that care into the Cerner system used by VHC.

Lowe asserted negligence claims against Cerner under Virginia law, alleging that

the Cerner software was negligently designed (the negligent design claim), and that Cerner

negligently failed to warn system users of those design defects (the failure to warn claim).

Lowe asserted that Cerner’s negligent acts caused the failure to properly monitor Taylor’s

oxygen level, and that proper monitoring would have prevented Taylor’s injuries. The

district court awarded summary judgment to Cerner.

Upon our review, we hold that the district court erred in awarding summary

judgment to Cerner on both claims. On the record before us, a jury reasonably could

conclude that Cerner’s software contained two design defects that did not comply with

industry standards or satisfy reasonable consumer expectations. We also hold that the

district court misstated Virginia law on proximate causation, which provides that there can

be more than one cause of an injury and, contrary to the court’s holding, did not require

Lowe to eliminate other causes of the injury. Lowe presented sufficient evidence for a jury

to conclude that the software defects were a proximate cause of Taylor’s injuries. We also

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hold that the court erred in awarding summary judgment to Cerner on Lowe’s failure to

warn claim. That evidence likewise was sufficient for a jury to conclude that Cerner failed

to warn users about the software design defects and that Cerner’s failure to do so was a

proximate cause of Taylor’s injuries. We therefore vacate the district court’s judgment and

remand the case for trial on both claims.

I.

We recite the facts, and reasonable inferences that can be drawn from those facts,

in the light most favorable to Lowe as the nonmoving party. Betton v. Belue, 942 F.3d 184,

191 (4th Cir. 2019). On April 5, 2016, Dr. Alexandria Booth performed surgery on 25-

year-old Taylor to remove his gall bladder. Because Taylor suffered from sleep apnea and

other medical conditions, Dr. Booth intended that Taylor receive “continuous pulse

oximetry” as he recovered from surgery. 1 Pulse oximetry measures a patient’s oxygen

level in the blood, and typically is measured by placing a monitoring device on the patient’s

finger. When a patient’s oxygen level is monitored continuously, an alarm sounds when

the patient’s oxygen level falls below a certain percentage. The alarm alerts hospital staff

and wakes the patient so that the situation can be addressed before injury occurs.

After Taylor’s surgery, Dr. Booth entered an order for “continuous pulse oximetry”

into the health record software developed by Cerner and used at VHC. Dr. Booth intended

Taylor’s anesthesiologist also intended that Taylor have continuous pulse oximetry 1

monitoring and issued a “postoperative evaluation” regarding Taylor and included a handwritten note: “Admit to floor w/ continuous pulse oximetry. [staff] notified.” Dr. Booth explained that “either [this handwritten] order wasn’t conveyed or it was ignored.”

4 USCA4 Appeal: 20-2270 Doc: 48 Filed: 11/29/2022 Pg: 5 of 35

that this order be effective from the time she entered the order, at 4:34 p.m. on April 5,

2016, until Taylor’s expected discharge from the hospital on April 6, 2016. As explained

in more detail below, the order for continuous pulse oximetry did not take effect until 10:00

a.m. on April 6, 2016. Thus, Taylor was not provided continuous oxygen monitoring

during the night of, or in the morning after, his surgery.

At 5:01 a.m. on April 6, 2016, the hospital nursing staff checked Taylor’s vital signs,

which were normal. Pursuant to hospital guidance, another check of Taylor’s vital signs

should have occurred around 9:00 a.m., but did not. Around 10:30 a.m., Dr. Booth found

Taylor unresponsive and in respiratory distress. Taylor suffered a “respiratory arrest,”

which caused “hypoxia,” a deficiency of oxygen reaching the tissues of the body, and brain

damage. As a result, Taylor cannot walk, bathe, or use the bathroom independently. The

parties do not dispute that if Taylor’s oxygen level had been monitored continuously, his

resulting hypoxia and brain damage would not have occurred.

Taylor’s grandmother, Lowe, filed an action alleging medical malpractice against

Dr. Booth’s employer and VHC. The parties to that action later entered into a settlement

agreement. Lowe also filed the present action against Cerner, seeking $50 million in

damages. 2 Lowe alleged that there were two design defects in Cerner’s electronic ordering

software, and that Cerner failed to warn users of those defects. Lowe asserted that these

defects, and Cerner’s failure to warn users of its product of those defects, caused Dr. Booth

2 Lowe initially filed suit in a Virginia circuit court, and Cerner removed the suit to federal district court under that court’s diversity jurisdiction.

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inadvertently to enter the continuous pulse oximetry order as beginning at 10:00 a.m. the

day after Taylor’s surgery, instead of immediately after the surgery.

As alleged by Lowe, the first defect relevant to this appeal related to the software’s

“order entry screen,” on which a physician enters specific information about the medical

care that the hospital staff is required to administer to the patient. On the order entry screen,

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