Rubinstein v. Circuit City Stores

CourtDistrict Court, D. New Hampshire
DecidedFebruary 10, 1999
DocketCV-97-484-SD
StatusPublished

This text of Rubinstein v. Circuit City Stores (Rubinstein v. Circuit City Stores) is published on Counsel Stack Legal Research, covering District Court, D. New Hampshire primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rubinstein v. Circuit City Stores, (D.N.H. 1999).

Opinion

Rubinstein v . Circuit City Stores CV-97-484-SD 02/10/99 UNITED STATES DISTRICT COURT FOR THE DISTRICT OF NEW HAMPSHIRE

Barry Rubinstein

v. Civil No. 97-484-SD

Circuit City Stores, Inc.

O R D E R

In August 1997 plaintiff Barry Rubinstein brought this action in Hillsborough County (New Hampshire) Superior Court against his former employer, defendant Circuit City Stores, Inc., with state-law claims of wrongful discharge, breach of contract, and intentional infliction of emotional distress.1 Circuit City removed the case to federal court in September 1997. This court has jurisdiction pursuant to 28 U.S.C. § 1332. Before the court is Circuit City's motion for summary judgment2 on all counts, to

1 Plaintiff has since waived the intentional infliction of emotional distress claim. See Order of October 2 2 , 1997. 2 A memorandum of law in support of summary judgment shall not exceed twenty-five pages. Local Rule 7.1(a)(3). In support of a summary judgment motion, a memorandum of law shall "incorporate a short and concise statement of material facts, supported by appropriate record citations, as to which the moving party contends there is no genuine issue to be tried." Local Rule 7.2(b)(1) (emphasis added). In the future, defendant should adhere to the local rules by incorporating its statement of material facts into its memorandum of law rather than providing them in addition to its memorandum of law. which plaintiff objects. Also before the court is defendant's

motion for leave to file a reply memorandum and plaintiff's

objection thereto.

Background

This action arises out of an investigation of a Circuit City sales associate, Ron DeCoste, who worked in one of the Circuit City stores within Rubinstein's district.

Rubinstein began working for Circuit City in January 1993 and was promoted to the position of district manager in October 1996. As a district manager within Circuit City's Northeast Division, Rubinstein supervised personnel in six stores in New Hampshire, Maine, and Massachusetts. The personnel within these stores were individually supervised by store managers who reported to Rubinstein. Rubinstein's direct supervisor was Bob Brant, general manager for the Northeast Division of Circuit City. Rubinstein did not have an employment contract with Circuit City; he was hired as an "at-will" employee.

In the spring of 1997, DeCoste altered several Circuit City sales tickets by reducing the purchase price of a product after the completion of a purchase and adding on the price of an Extended Service Plan (ESP). 3 This was done to make it appear

3 An Extended Service Plan guarantees the operation of a particular product beyond the period of the manufacturer's warranty.

2 that DeCoste had sold ESPs to customers when in fact these customers had no knowledge that the service plans were included as part of the sale. Circuit City set ESP sales goals for each region, district, and store, and trained sales associates in techniques for selling ESPs. Circuit City put pressure on sales associates and managers to achieve their ESP goals with daily monitoring4 of ESP sales and regular ESP contests between Circuit City districts and regions. Rubinstein's immediate supervisor, Bob Brant, had informed Rubinstein to "do whatever it takes" to achieve ESP goals for his district, and in turn Rubinstein had passed this message along to the employees within his district. On June 3, 1997, DeCoste's store manager, Jane Carosiella, informed Rubinstein that she suspected DeCoste of improperly adjusting a sales ticket to reflect an ESP sale, and she wanted to know what she should do about it. Circuit City maintained a policy under which all managers were required to immediately report Circuit City policy violations to a supervisor, to Circuit City's Loss Prevention Department (Loss Prevention), or to Circuit City's Human Resources Department. On the same day that Carosiella informed Rubinstein of her suspicions, Rubinstein sought advice from another, more experienced district manager, Bob McKinney, about how he should handle this situation. After

4 On weekends ESP sales were often monitored on an hourly basis.

3 discussing this issue with McKinney, Rubinstein decided to

investigate the facts further before reporting any information to

his supervisors or Loss Prevention.5

About a week later Rubinstein questioned DeCoste about the

sales ticket in question. At that time DeCoste gave Rubinstein

an explanation that would justify the alteration of the sales

ticket. The next day Rubinstein went to the store where DeCoste

worked to determine if DeCoste's explanation was accurate or if

DeCoste had violated store policies by adjusting a sales ticket.

After reviewing sales data from the store, Rubinstein discovered

that DeCoste had improperly altered the sales ticket in question,

as well as other tickets, with improper ESP purchases.

Rubinstein immediately informed Loss Prevention Manager Jerry

Campos, who had been present in the store the day of these

violations. That same day, Campos and Rubinstein informed Brant

and Human Resources Manager Joan Caggiano of these violations.

To resolve this matter, DeCoste was put on administrative leave,

and Loss Prevention began an investigation regarding DeCoste’s

ticket alterations.

5 Even though DeCoste may have altered a sales ticket, he could have had a legitimate reason for doing so that did not violate Circuit City's policies. For example, a price could be adjusted for a customer after the sale to match a lower price offered by a competitor. Rubinstein claims that he wanted to know if DeCoste had actually engaged in activities which violated the company's policy before reporting this matter to his supervisors.

4 On June 13, 1997, the day after Rubinstein reported DeCoste's ticket adjustments to Loss Prevention, he met with his immediate supervisor, Brant, to discuss the situation. Rubinstein alleges that Brant was upset that he might have to fire managers because of ESP alterations and informed Rubinstein that "this is what happens when you don't come to me with this shit first." Rubinstein also claims that after he reported the sales alterations to Loss Prevention, Brant would not return his messages or communicate back to him regarding unrelated routine business matters within the company.

During Loss Prevention's investigation, Rubinstein discovered that another district manager, Kelly Watson, when she was a store manager within his district, had also made ESP alterations on sales tickets similar to those made by DeCoste. He immediately reported this information to Brant. Also during this time, another employee, Tony Oliveri, informed Rubinstein that another of Rubinstein's store managers, George Dovas, had made similar adjustments to sales tickets long before Rubinstein became district manager. Again, Rubinstein immediately reported this information to his supervisors by leaving a phone message with Caggiano, the Human Resources representative for the region.

As part of Loss Prevention's investigation, Phil Hershewe individually interviewed several employees regarding their knowledge of ESP ticket sale alterations, and required each to

5 sign a written statement at the completion of the interview.

DeCoste, Carosiello, McKinney, Rubinstein, Watson, Dovas,6 and

Oliveri were all interviewed regarding their knowledge of and

involvement in ticket sale alterations. DeCoste, Carosiello,

Watson, and Dovas all stated that they felt significant pressure

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