Rozich v. MTC Financial Incorporated

District Court, D. Arizona·Decided October 10, 2024·No. 2:23-cv-00210·Unknown

Opinion

1 WO 2 3 4 5 6 IN THE UNITED STATES DISTRICT COURT 7 FOR THE DISTRICT OF ARIZONA

9 Robert Rozich, No. CV-23-00210-PHX-DWL

10 Plaintiff, ORDER

11 v.

12 MTC Financial Incorporated, et al.,

13 Defendants. 14 15 Robert Rozich (“Plaintiff”) contacted his loan servicer, LoanCare, LLC 16 (“LoanCare”), to express concerns regarding his ability to make future payments to First 17 Citizens Bank and Trust Company (“CIT”) on an outstanding home equity line of credit. 18 In response, LoanCare told Plaintiff he would have to be delinquent for three months before 19 he could apply for hardship relief. However, after Plaintiff went into delinquency based 20 on that advice and then submitted a loan modification application, LoanCare denied relief 21 based on CIT’s eligibility requirements. In this action, Plaintiff sued several defendants 22 under an array of legal theories. All of Plaintiff’s claims have either been settled or 23 dismissed except for those against CIT. 24 Now pending before the Court is CIT’s motion to dismiss. (Doc. 50.) For the 25 reasons that follow, the motion is granted but Plaintiff is granted leave to amend. 26 BACKGROUND 27 I. Factual Allegations 28 The following facts, presumed true, are derived from Plaintiff’s operative pleading, 1 the First Amended Complaint (“FAC”). (Doc. 21.) 2 Former Defendant MTC Financial Inc. (“MTC”) is a California corporation that 3 operates in Arizona. (Id. ¶ 2.) 4 Defendant CIT is a bank that operates in Arizona. (Id. ¶ 3.) 5 Former Defendant LoanCare is a company that services loans, including in Arizona. 6 (Id. ¶ 4.) 7 On July 31, 2007, Plaintiff obtained a $150,000 home equity line of credit (“the 8 HELOC”). (Id. ¶¶ 8, 11.) The HELOC is secured by a deed of trust (“DOT”) on Plaintiff’s 9 home in Phoenix. (Id.) In 2010, the DOT was assigned to CIT. (Id. ¶ 10.) “The DOT was 10 a Secondary Lien, with a Wells Fargo-Home Mortgage having a secured loan in first 11 position.” (Id. ¶ 12.) 12 The “monthly payment for the Wells Fargo-Home Mortgage loan was . . . $1,377.” 13 (Id. ¶ 13.) The “monthly mortgage payment under the HELOC would fluctuate based on 14 the amount of the interest only payments,” with an “estimated average per month paid by 15 Plaintiff” of $1,093.75. (Id. ¶ 14.) 16 In 2007, “[u]pon obtaining the HELOC, the entire line of credit under the 17 HELOC . . . was placed in Plaintiff’s bank account without his permission or knowledge[,] 18 which would require him to pay interest on the entire amount of the HELOC.” (Id. ¶ 15.) 19 Plaintiff “immediately returned the funds to the lender, but already having the interest 20 assessed on the entire amount of the HELOC Plaintiff transferred all of the funds in the 21 HELOC to his account.” (Id. ¶ 16.) “Defendants” then “close[d] the credit line within 22 one . . . year of funding the loan, for reasons not having to do with Plaintiff.” (Id. ¶ 17.) 23 “On or before July of 2018 Plaintiff contacted LoanCare because he foresaw 24 difficulties in making future payments on the HELOC.” (Id. ¶ 18.) “LoanCare informed 25 Plaintiff that he would have to be delinquent three . . . or so months before hardship relief 26 would be granted.” (Id. ¶ 19.) “LoanCare1 did not discuss with Plaintiff other options 27

28 1 In paragraph 73 of the FAC, Plaintiff suggests that he expected CIT to discuss these options as with him as well, which CIT failed to do. 1 available, including refinance, so that Plaintiff could remain in good standing and continue 2 his monthly payments without issue.” (Id. ¶ 21.) “Plaintiff never had been delinquent on 3 the payments for the HELOC.” (Id. ¶ 20.) “Around this time LoanCare removed Plaintiff’s 4 access to the online HELOC account,” which meant “Plaintiff could not make or review 5 payments and balances online as he always had before.” (Id. ¶¶ 22-23.) 6 “In September of 2018, Plaintiff submitted his Borrower Response Package/Loss 7 Mitigation Application . . . based on the previous instructions from LoanCare to first allow 8 the HELOC payments to become delinquent and apply for relief.” (Id. ¶ 25.) 9 On September 21, 2018, LoanCare responded that Plaintiff’s application was 10 incomplete. (Id. ¶ 26.) Plaintiff then provided additional information. (Id. ¶ 27.) 11 On or around October 30, 2018, LoanCare confirmed in a letter to Plaintiff that the 12 application was complete but also noted that it “encourage[d] [Plaintiff] to consider 13 contacting servicers of any other mortgage loans secured by the same property to discuss 14 available loss mitigation options.” (Id. ¶¶ 27, 30.) 15 On or around November 13, 2018, LoanCare told Plaintiff in a letter that “although 16 [he] may have a hardship, [he] d[id] not qualify for a loan modification.” (Id. ¶ 32.) The 17 letter stated Plaintiff “was not eligible for a repayment plan, unemployment forbearance, 18 or traditional modification trial, because the HELOC was not a first lien.” (Id. ¶ 35, internal 19 quotation marks omitted.) The letter also stated that the denial of the application was 20 “based on eligibility requirements of CIT.” (Id. ¶ 37.) Before this letter, “LoanCare had 21 never informed Plaintiff that because the HELOC was not a first lien, Plaintiff would not 22 qualify under any plan,” although it “knew at all times the HELOC was in second position.” 23 (Id. ¶¶ 36-37.) 24 In March 2019, Plaintiff submitted a second mitigation application. (Id. ¶ 38.) On 25 April 15, 2019, Plaintiff received a second rejection letter from LoanCare, which provided 26 the same explanation that was provided in the first rejection letter. (Id. ¶¶ 39, 42, 43.) 27 In November 2019 and April 2020, LoanCare rejected successive applications from 28 Plaintiff for the same reason. (Id. ¶¶ 44-45, 48, 52-53, 56-57.) 1 In September 2021, Plaintiff enlisted the help of an individual named Charles M. 2 Bartkiewicz to assist him with his fifth application. (Id. ¶¶ 60-62.) In an October 15, 2021 3 letter, LoanCare informed Bartkiewicz that it “does not offer refinancing,” so “the only 4 options for Plaintiff were to reinstate the account . . . , a short sale, or a discounted pay 5 off.” (Id. ¶¶ 62-63.) The October 15, 2021 letter “also for the first time, invite[d] Plaintiff 6 to make a settlement offer for a lien release.” (Id. ¶ 64.) Bartkiewicz then made three 7 settlement offers on Plaintiff’s behalf, but none were accepted, and CIT “refused to ever 8 provide a counteroffer.” (Id. ¶¶ 65-66.) 9 In a May 6, 2022 letter rejecting the second settlement offer, LoanCare stated that 10 “the account remains due for the January 6, 2019, payment and the unpaid principal 11 balance” was $126,407.70. (Id. ¶ 66.) In other words, “LoanCare was taking the position 12 that from July 2007 through December 2018, Plaintiff had only paid” $23,592.30 “towards 13 the principal.” (Id. ¶¶ 66-68.) “After Plaintiff’s online access to his account was revoked 14 by Defendants, Plaintiff has never been provided an accounting showing the basis of the 15 unpaid principal balance as . . . $126,407.70.” (Id. ¶ 70.) 16 Plaintiff alleges that “LoanCare and CIT purposely prolonged the period that 17 Plaintiff negotiated with the Defendants so that the Plaintiff would be in considerable 18 arrears which would make his ability to obtain new financing from any institution 19 increasingly difficult to impossible.” (Id. ¶ 71.) “During the entirety of this process, 20 Defendants negatively reported each late payment destroying Plaintiff’s good credit 21 rating.” (Id. ¶ 72, internal quotation marks omitted.) “Had LoanCare and/or CIT initially 22 told Plaintiff to offer an amount for a discounted payoff and release of lien instead of 23 advising [him] to resubmit multiple applications, then either a settlement could have been 24 reached or Plaintiff would still have been in a position to obtain new financing with CIT 25 or [an]other lender based on his then good credit and equity.” (Id. ¶ 73.) 26 II.

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Rozich v. MTC Financial Incorporated, (D. Ariz. 2024).

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