Rouse v. H.B. Fuller Company

CourtDistrict Court, D. Minnesota
DecidedOctober 18, 2024
Docket0:22-cv-02173
StatusUnknown

This text of Rouse v. H.B. Fuller Company (Rouse v. H.B. Fuller Company) is published on Counsel Stack Legal Research, covering District Court, D. Minnesota primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rouse v. H.B. Fuller Company, (mnd 2024).

Opinion

UNITED STATES DISTRICT COURT DISTRICT OF MINNESOTA

Lisa Rouse, Juston Rouse, Jenna Drouin, File No. 22-CV-02173 (JMB/JFD) Nicholas Drouin, Kendra Graybeal, Nichole Edwards, Lucas Edwards, Robert Calamita, Gina Calamita, Nicole Robb, Dave Robb, Clay Whitenack, Andrea Lea Hill Whitenack, Brian Andree, Alexandra Andree, Kyle ORDER Witczak, Brittany Witczak, Mary Jane Gougar, Chris Lorbecki, and Kristina De Broux, individually and on behalf of all others similarly situated,

Plaintiffs,

v.

H.B. Fuller Company and H.B. Fuller Construction Products Inc.,

Defendants.

David W. Asp and Robert David Hahn, Lockridge Grindal Nauen PLLP, Minneapolis, MN, and Petra Bergman, pro hac vice, Michael Soder, pro hac vice, Eric W. Richardson, pro hac vice, Emily St. Cyr, pro hac vice, David Frederick Hine, pro hac vice, and Alexander X. Shadley, pro hac vice, Vorys Sater Seymour & Pease LLP, Cincinnati, OH, for Plaintiffs. Todd A. Noteboom, Andrew Leiendecker, William Thomson, and Zach Wright, Stinson LLP, Minneapolis, MN, Jeremy A. Root, pro hac vice, Stinson LLP, Jefferson City, MO, for Defendants.

This matter is before the Court on Defendants H.B. Fuller Company’s and H.B. Fuller Construction Products Inc.’s (together, Defendants) motion for partial dismissal of Plaintiffs Lisa Rouse’s, Juston Rouse’s, Jenna Drouin’s, Nicholas Drouin’s, Kendra Graybeal’s, Nichole Edwards’s, Lucas Edwards’s, Robert Calamita’s, Gina Calamita’s Nicole Robb’s, Dave Robb’s, Clay Whitenack’s, Andrea Lea Hill Whitenack’s, Brian Andree’s, Alexandra Andree’s, Kyle Witczak’s, Brittany Witczak’s, Mary Jane Gougar’s,

Chris Lorbecki’s, and Kristina De Broux’s, (together, Plaintiffs) Third Amended Complaint (TAC). (Doc. No. 185.) For the reasons explained below, the Court grants the motion in part and denies it in part. GENERAL BACKGROUND H.B. Fuller Company manufactures, markets, and sells industrial adhesives, coatings, sealants, and other specialty materials. (Doc. No. 167 [hereinafter, “TAC”] ¶ 36.)

It owns a brand, TEC, which holds itself out as a leader in “technologically advanced products for the installation and surface preparation of tile,” like, for example, grout. (Id. ¶¶ 45, 48, 50.) H.B. Fuller Construction Products Inc. manages the TEC brand. (Id. ¶ 46.) A. Defendants Manufacture, Market, and Sell a Defective Grout Product Starting in June 2011, Defendants, through their TEC brand, started manufacturing

and selling a grout product called “Power Grout.” (Id. ¶¶ 55, 63.) Defendants sold Power Grout in both retail stores and through distributors. (Id. ¶ 56.) Defendants tout their grout out as a premium grout product that has several desirable features, including that it is stain resistant; that it is free of efflorescence;1 that it never needs to be sealed; that it is fast- setting and ready for use in four hours; that it is resistant to cracking and shrinking; and

1 According to Plaintiffs, “[e]fflorescence is a white deposit (usually calcium carbonate) that develops on the surface of grout and/or tiles,” which “occurs when soluble, naturally occurring mineral salts rise to the surface” and is aesthetically undesirable. (TAC ¶¶ 117– 118.) Defendants marketed Power Grout as being free from efflorescence, although it has always contained ingredients that are known to produce efflorescence. (Id. ¶¶ 119–33.) that it performs well in both wet and dry conditions. (Id. ¶¶ 57, 58.) Because of these purported features, Power Grout has a higher price point than other comparable grout

products—for example, a twenty-five-pound bag of Power Grout sells for approximately $90, whereas a twenty-five-pound bag of peer product sells for about $30. (Id. ¶ 62.) Shortly after launching Power Grout, Defendants received complaints. (Id. ¶ 64.) Specifically, consumers reported that the grout did not harden and that its pigment bled out. (Id.) Consequently, between January 2012 and January 2018, Defendants launched several new versions of Power Grout in an effort to address the complaints of soft grout,

pigment bleeding, and efflorescence. (Id. ¶¶ 66–93.) Defendants purposefully did not disclose when they released new versions of Power Grout and, as a result, consumers did not know which version of the product they were buying or using. (Id. ¶¶ 180, 182, 196; see also id. ¶¶ 180–213.) Defendants released a sixth version in January 2018, which is still on the market today. (Id. ¶¶ 93, 94.) After releasing Version 6, however, Defendants

became aware that it, too, had the same defects as previous versions. (Id. ¶¶ 95, 96–107.) Nevertheless, Defendants have not made any changes to the product. (Id. ¶¶ 100–02.) B. Defendants’ Warranty and Handling of Consumer Complaints Each package of Power Grout boasts a “Lifetime Limited Warranty”; however, the terms of such warranty are not described on the packaging. (Id. ¶¶ 214–15.) H.B. Fuller

Construction Products Inc.’s website provides that the lifetime Power Grout guaranty provides that the product will not have substantial defects and will not break down or deteriorate with use. (Id. ¶ 216.) Defendants receive thousands of warranty complaints every year about Power Grout’s efficacy. (Id. ¶ 206.) Defendants’ first step when responding to consumer warranty claims is to send consumers a bottle of “TEC Acrylic Grout Hardener” (Hardener). (Id. ¶ 157.) The

Hardener is not available for purchase; it is available only to consumers who complain to Defendants. (Id. ¶ 164.) The Hardener is not actually a hardener; it is a grout sealer. (Id. ¶¶ 156, 158–59 168–69.) It was initially known as “TEC Acrylic Grout Sealer”; however, Defendants changed its name when consumers pointed out that Power Grout advertises itself as never needing sealing. (Id. ¶¶ 156, 159, 160.) The Hardener is laborious to apply and does not work. (Id. ¶¶ 172–73.) Further, the Hardener creates an aesthetically

displeasing film that can be peeled or scrubbed away, which leaves soft grout exposed. (Id. ¶¶ 174, 176.) C. This Action Plaintiffs commenced this action in September 2022. (Doc. No. 1.) In the TAC, Plaintiffs—in total, twenty-one individuals—bring seventeen consumer-protection, tort,

and product-liability claims under numerous state laws against Defendants on behalf of themselves and eleven classes. (See TAC.) DISCUSSION Defendants now move to strike or dismiss Plaintiffs’ allegations that the statutes of limitations on all seventeen claims are tolled due to Defendants’ alleged fraudulent

concealment. Defendants also seek to dismiss several claims, some in whole, some in part, including: Count 3 (negligent misrepresentation) as to De Broux and the Calamitas; Count 4 (strict products liability) as to the Calamitas; Count 5 (fraudulent omission) as to De Broux; Count 8 (Graybeal’s claim under the Idaho Consumer Protection Act); Count 9 (the Edwards’s claim under the Massachusetts Consumer Protection); Count 12 (the Whitenacks’ claim under the Kentucky Consumer Protection Act); and Count 16 (Gougar’s

and the Lorbecki’s claim under the Wisconsin Deceptive Trade Practices Act). On a motion to dismiss under Rule 12(b)(6),2 courts consider all facts alleged in the complaint to be true and then determine whether the complaint states a “claim to relief that is plausible on its face.” Braden v. Wal-Mart Stores, Inc., 588 F.3d 585, 594 (8th Cir. 2009) (quoting Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)). A pleading has facial plausibility when its factual allegations “allow[] the court to draw the reasonable inference

that the defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678.

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