Roslov v. DirecTV Inc.

218 F. Supp. 3d 965, 2016 U.S. Dist. LEXIS 160734, 2016 WL 6892110
CourtDistrict Court, E.D. Arkansas
DecidedNovember 4, 2016
DocketCASE NO. 4:14-CV-00616 BSM
StatusPublished
Cited by6 cases

This text of 218 F. Supp. 3d 965 (Roslov v. DirecTV Inc.) is published on Counsel Stack Legal Research, covering District Court, E.D. Arkansas primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Roslov v. DirecTV Inc., 218 F. Supp. 3d 965, 2016 U.S. Dist. LEXIS 160734, 2016 WL 6892110 (E.D. Ark. 2016).

Opinion

ORDER

Brian S. Miller, UNITED STATES DISTRICT JUDGE

Defendants’ motion for summary judgment [Doc. No. 59] against Boris Rostov is granted, and plaintiff Reginald Degraften-reed’s claim is dismissed sua sponte. The remaining motions are denied as moot.

I. BACKGROUND

Defendants DirecTV, Inc. and DirecTV, LLC (collectively “DirecTV”) sell, and provide digital television and audio program[968]*968ming to consumers via satellite. Pls.’s Resp. Defs.’s Statement Facts Supp. Mot. Degraftenreed (“Degraftenreed Facts”) ¶ 1, Doc. No. 81. Plaintiffs Boris Roslov and Reginald Degraftenreed were technicians tasked with installing the DirecTV satellite systems at customer homes and businesses. Roslov and Degraftenreed allege that DirecTV failed to compensate them for their services and failed to pay overtime as required by the Fair Labor Standards Act (“FLSA”).

A. Service Provider Network

When a customer orders DirecTV service, equipment must be installed at the customer’s location. To perform some installations, DirecTV contracted with outside companies, referred to as “Service Providers.” These Service Providers, in turn, entered into contracts with technicians to perform the installation and service.

The relationship between DirecTV and the Service Providers was governed by a service provider agreement. See, e.g., Doc. No. 84 (agreement filed under seal). The agreement explains that the Service Provider is in the business of installing and maintaining satellite systems, and in exchange for compensation, was responsible for satisfying DirecTV’s work orders. The agreement authorizes Service Providers to hire their own employees or independent contractors, and it established standards that Service Provider personnel must follow while fulfilling DirecTV’s work orders. Id. at 25-27; see also Reed Dep. 41:18-42:14, Doc. No. 84 (explaining guidelines); Doc. No. 103 (installation guidelines). To enforce these Standards, DirecTV had quality assurance technicians check the Service Providers’ work. Reed Dep. 43:1-45:1.

B. Technicians

If Service Providers hired technicians to complete DirecTV’s work orders, the service agreement established hiring and training requirements. See Doc. No. 84 at 25. For example, Service Providers could only hire technicians who successfully completed a DirecTV-approved training program and cleared a background check and drug screen through an approved vendor. Id.; Reed Dep. 57:6-57:23; Degraf-tenreed Dep. 108:16-108:6; Roslov Dep. 58:6-58:11. Service Providers had to, at their expense, provide technicians with identification cards, part of which identified the technician as an approved DirecTV installer. Doc. No. 84 at 26. The Service Provider was also required to supervise technicians in proper interactions with customers, uniform and grooming, and other activities. Id. at 27.

After a Service Provider hired the technician, DirecTV issued the technician a unique identification number. As DirecTV received orders, it assigned work orders to Service Provider technicians using technician numbers. DirecTV emailed these initial assignments to the local Service Provider, who in turn either reassigned orders to different technicians and reported the change back to DirecTV, or forwarded the orders on to their technicians. Reed Dep. 34:21-35:21; Degraftenreed Dep. 38:16-38:22; Roslov. Dep. 103:25-106:9.

While at a customer’s location, technicians were required to stay in contact with a DirecTV call center. Technicians would “status” themselves by notifying the call center as they arrived onsite, to activate receivers, or to report customer issues. Degraftenreed Dep. 42:18-42:21; Roslov. Dep. 117:15-118:10. After work was completed, technicians notified the call center that the order should be closed. See De-graftenreed Dep. 164:4-164:25. Technicians did not always status themselves accurately, however, either because of poor cellular reception, a mistake, or some oth[969]*969er reason. See, e.g., Roslov Dep. 168:2-168:12.

Degraftenreed and Roslov are two technicians engaged by Service Providers to complete DirecTV work orders. Degraften-reed was engaged by three Service Providers—Professional Satellite Services (“Pro-Sat”), Wise Owl Communications (“Wise Owl”), and Wave Communications (“Wave”)—from early 2009 to July 2010. Roslov was engaged by another Service Provider—Elite Satellite Installations— from mid-2010 to October 2011. Degraf-tenreed and Roslov did not sue the Service Providers, but only DirecTV.

C. Reginald Degraftenreed

Degraftenreed learned of an opportunity to work with ProSat through a ProSat technician, Josiah Stricklin. Degraftenreed Dep. 102:5-19. Stricklin contacted Donny Gaskin, a ProSat supervisor, and Stricklin advised Degraftenreed to meet at a storage unit to speak with Gaskin the following morning. Id. at 102:19-103:22. Degraften-reed met with Gaskin and signed an independent contractor agreement with Pro-Sat. Id. at 60:14-60:25. Gaskin informed Degraftenreed of the background check and drug screen requirement, but Degraf-tenreed nonetheless began training that day.

Aside from the certification program DirecTV required, Degraftenreed’s training mainly consisted of on-the-job training with other ProSat technicians. See, e.g., id. 51:6-61:15; 51:20-51:22. On occasion, De-graftenreed received emails about DirecTV services and attended monthly safety training at DirecTV’s offices. Id. 132-133:24; Reed Dep. 61:2-61:22. When these DirecTV trainings occurred, Degraften-reed received notification by email from a ProSat supervisor. Degraftenreed Dep. 135:3-135:7.

Although Degraftenreed installed DirecTV services, he owned all of his own equipment. He owned his own truck to travel between jobs, his own tools, cell phone to use while working, and his own computer. Id. 127:128:9, 191:4-196:4. Some of his tools were issued to Degraftenreed’s own limited liability company, Degraften-reed Services. Id. 195:25-198:25. Indeed, Degraftenreed used his company’s email address to correspond with ProSat while installing DirecTV systems. Although he testified that Degraftenreed Services was not in operation at the time, he still filed a Schedule C with his tax return and took deductions for the expenses incurred while installing DirecTV systems. Id. 204:6-205:12.

Degraftenreed’s workdays lasted from approximately 6:00am to 7:00pm, though there was variation in the total number of hours he worked each day, including days when he would have no time at all. This time varied for several reasons. For example, he could ask for additional work orders, id. 137:6-137:25, or fail to close work orders or turn off his cell phone to avoid receiving assignments, id. 156:2-156:6; 164:11-164:25. There were occasions when technicians would not receive work orders, yet ProSat would still have them report to work in case work was found, and Degraf-tenreed had opportunities to tag-team with other technicians, even though that was against policy. Id. 157:11-157:23, 249:9-251:13. Finally, Degraftenreed took days off even if he was told not to. Id. 181:20-182:13.

Degraftenreed was not paid hourly, but instead paid by the type of order and only if that order was properly “closed.” De-graftenreed Facts ¶¶ 14, 23.

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Cite This Page — Counsel Stack

Bluebook (online)
218 F. Supp. 3d 965, 2016 U.S. Dist. LEXIS 160734, 2016 WL 6892110, Counsel Stack Legal Research, https://law.counselstack.com/opinion/roslov-v-directv-inc-ared-2016.