Rose Howland vs. Truman Medical Center, Inc., d/b/a University Health Lakewood Medical Center

Missouri Court of Appeals·Decided July 1, 2025·No. WD87521·Published

Opinion

IN THE MISSOURI COURT OF APPEALS WESTERN DISTRICT

ROSE HOWLAND, )

)

Appellant, )

)

v. ) WD87521 )

TRUMAN MEDICAL CENTER, INC. ) Opinion filed: July 1, 2025 d/b/a UNIVERSITY HEALTH ) LAKEWOOD MEDICAL CENTER, )

)

Respondent. )

APPEAL FROM THE CIRCUIT COURT OF JACKSON COUNTY, MISSOURI THE HONORABLE JOEL P. FAHNESTOCK, JUDGE

Division Three: Edward R. Ardini, Jr., Presiding Judge, Alok Ahuja, Judge and Thomas N. Chapman, Judge

Rose Howland appeals the judgment of the Circuit Court of Jackson County (the “trial court”) dismissing her claims for lack of standing. Howland’s claims arose from an incident that occurred in 2021, when she was both employed by and a patient of Truman Medical Center, Inc. (“Truman Medical”). Howland alleged that her co-workers accessed her patient files without authority, discovered she was not vaccinated for COVID-19, harassed and ostracized her for her vaccination decision, and, as a result, her workplace became “intolerable,” causing her to resign. Howland asserted six claims against Truman Medical: (1) breach of fiduciary duty of confidentiality; (2) breach of implied contract; (3)

violation of the Missouri Merchandising Practices Act (“MMPA”); (4) negligence; (5) negligent training and supervision; and (6) negligence per se. Truman Medical moved to dismiss Howland’s claims for lack of standing and failure to state a claim upon which relief can be granted. The trial court granted Truman Medical’s motion in part, dismissing all claims for lack of standing except for the MMPA claim. Howland then voluntarily dismissed the MMPA claim without prejudice. The trial court entered a final judgment and this appeal followed.

We find the trial court erred in dismissing Howland’s claims for lack of standing.

However, we find the trial court did not err in dismissing the negligence per se count, as it failed to state a claim upon which relief can be granted. As a result, we affirm the dismissal of Howland’s negligence per se claim and reverse the dismissal of her claims for breach of fiduciary duty, breach of implied contract, negligence, and negligent training and supervision.

Factual and Procedural Background Howland initiated this action against Truman Medical in September 2022. Truman Medical filed a motion to dismiss for lack of standing and failure to state a claim upon which relief can be granted. The trial court denied Truman Medical’s motion without prejudice “to allow [Howland] to cure the pleading deficiencies.” The trial court ordered Howland file an amended petition in compliance with Rule 55.05 within ten days. 1

1 Rule 55.05 provides that a pleading “shall contain (1) a short and plain statement of the facts showing that the pleader is entitled to relief and (2) a demand for judgment for the relief to which the pleader claims to be entitled.”

Howland filed her Second Amended Petition for Damages, which is the operative petition in this matter. Howland alleged that she was an employee and patient of Truman Medical, and on November 12, 2021, “without authorization or any working need, [her] co-workers accessed her patient records maintained with [Truman Medical] to discover if [she] was vaccinated for COVID-19.” Howland had “declined to be vaccinated for the COVID-19 virus.” Howland alleged that her co-workers “shared [Howland’s] vaccination status with their follow co-workers and other employees of [Truman Medical],” Howland’s co-workers and supervisors “ostracize[d],” “ridicule[d] and harass[ed]” her for her “medical choices,” she “was demoted as a result of the improper disclosure,” and her “workplace became untenable,” such that “she could no longer effectively work for [Truman Medical] and she was forced to resign.”

Howland asserted that Truman Medical improperly handled and inadequately protected her confidential medical information, resulting in its wrongful disclosure. She claimed that, as a direct result, she suffered emotional distress, embarrassment, humiliation, loss of enjoyment of life, loss of privacy and confidentiality, “exposure to heightened future risk of identity theft,” “out-of-pocket expenses associated with the wrongful disclosure,” “out-of-pocket expenses incurred to mitigate the effects” of the wrongful disclosure, “the value of her time spent mitigating the effects” of the wrongful disclosure, and “the lost benefit of her bargain when she paid for her privacy to be protected and it was not.”

Howland asserted six claims against Truman Medical: (1) breach of fiduciary duty of confidentiality; (2) breach of implied contract; (3) violation of the MMPA; (4)

negligence; (5) negligent training and supervision; and (6) negligence per se, based on violations of the Health Insurance Portability and Accountability Act (“HIPAA”) and the Health Information Technology for Economic and Clinical Health Act (“HITECH”). 2 Truman Medical again moved to dismiss for lack of standing and failure to state a claim upon which relief can be granted. After briefing on the motion, on November 16, 2023, the trial court granted Truman Medical’s motion in part and denied it in part. The trial court concluded Howland lacked standing to assert the majority of her claims, finding Howland “failed to identify” how “the disclosure of her vaccination status caused her harm or presented a material risk of causing harm,” her “alleged injuries are purely conjectural and hypothetical,” and “[v]ague assertions are not enough to establish concrete injury.” The trial court further found Howland “failed to plead or support how the alleged harm caused the damage and the need for such things as monitoring or mitigation.” As a result, the trial court dismissed all claims except for the MMPA claim. As to that claim, the trial court found Howland had standing because “Plaintiffs can satisfy the injury in fact requirement for contract-related claims by alleging they did not receive the full benefit of their bargain.”

Howland filed a motion for reconsideration, or in the alternative, for leave to amend her petition. The trial court denied the motion. Howland voluntarily dismissed her MMPA

2 “HIPAA is a federal law designed to establish standards to protect private health information from being disclosed without the patient’s consent or knowledge.” J.J. v. Poplar Bluff Reg’l Med. Ctr., L.L.C., 675 S.W.3d 259, 262 n.3 (Mo. App. E.D. 2023). HITECH “widens the scope of privacy and security protections available under HIPAA; it increases the potential legal liability for non-compliance; and it provides for more enforcement.” Newton v. Compass Health Network, 4:22-CV-239, 2022 WL 1154522, at *3 n.7 (E.D. Mo. Apr. 19, 2022).

claim without prejudice and filed a motion for judgment, requesting the trial court “make its November 16, 2023 [order] a Final Judgment for which the Appellate Court can review.” The trial court entered a final judgment, from which Howland appeals. Howland asserts the trial court erred in finding that she did not have standing and dismissing her claim for breach of fiduciary duty of confidentiality (Point I), claim for breach of implied contract (Point II), and negligence claims (Point III).

Standard of Review

“Our review of a dismissal for lack of standing is de novo.” Corozzo v. Wal-Mart Stores, Inc., 531 S.W.3d 566, 572 (Mo. App. W.D. 2017) (internal marks omitted). We determine standing as a matter of law on the basis of the petition, assessing whether it invokes principles of substantive law. Id. In doing so, we construe the petition “liberally and accept all alleged facts as true and construe them in a light most favorable to the pleader.” Id. “If the petition sets forth any set of facts that, if proven, would entitle the plaintiffs to relief, then the petition states a claim.” Id.

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Rose Howland vs. Truman Medical Center, Inc., d/b/a University Health Lakewood Medical Center, (Mo. Ct. App. 2025).

Rose Howland vs. Truman Medical Center, Inc., d/b/a University Health Lakewood Medical Center (Rose Howland vs. Truman Medical Center, Inc., d/b/a University Health Lakewood Medical Center) — published by Counsel Stack Legal Research, free access to 12M+ legal documents.

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