Rodriguez v. DVA

8 F.4th 1290
CourtCourt of Appeals for the Federal Circuit
DecidedAugust 12, 2021
Docket19-2025
StatusPublished
Cited by79 cases

This text of 8 F.4th 1290 (Rodriguez v. DVA) is published on Counsel Stack Legal Research, covering Court of Appeals for the Federal Circuit primary law. Counsel Stack provides free access to over 12 million legal documents including statutes, case law, regulations, and constitutions.

Bluebook
Rodriguez v. DVA, 8 F.4th 1290 (Fed. Cir. 2021).

Opinion

Case: 19-2025 Document: 58 Page: 1 Filed: 08/12/2021

United States Court of Appeals for the Federal Circuit ______________________

ARIEL RODRIGUEZ, Petitioner

v.

DEPARTMENT OF VETERANS AFFAIRS, Respondent ______________________

2019-2025 ______________________

Petition for review of the Merit Systems Protection Board in No. AT-0714-18-0735-I-1. ______________________

Decided: August 12, 2021 ______________________

JAMES SOLOMON, Solomon, Maharaj & Kasimati, P.A., Tampa, FL, argued for petitioner.

IGOR HELMAN, Commercial Litigation Branch, Civil Di- vision, United States Department of Justice, Washington, DC, argued for respondent. Also represented by REGINALD THOMAS BLADES, JR., ROBERT EDWARD KIRSCHMAN, JR., RICHARD POWERS, JOSHUA MARC SALZMAN. ______________________

Before LOURIE, BRYSON, and O’MALLEY, Circuit Judges. BRYSON, Circuit Judge. Case: 19-2025 Document: 58 Page: 2 Filed: 08/12/2021

In August 2018, petitioner Ariel R. Rodriguez was re- moved from his position with the Department of Veterans Affairs (“DVA”) pursuant to 38 U.S.C. § 714. The Merit Systems Protection Board upheld his removal. We reverse and remand. I Prior to his removal, Mr. Rodriguez was employed as a Supervisory Consumer Affairs Specialist with the Patient Advocate’s Office at the DVA’s Bay Pines, Florida, facility. On March 13, 2018, a veteran patient visited the Patient Advocate’s Office seeking assistance regarding a co-pay- ment on a medical bill. Mr. Rodriguez and the patient en- gaged in a confrontation that escalated to the point that Mr. Rodriguez summoned VA Police Service officers. Dur- ing the confrontation, Mr. Rodriguez yelled at the patient and used profanity. After the police officers arrived, they directed Mr. Rodriguez to leave the reception area and ul- timately had to escort him back to his office. However, Mr. Rodriguez subsequently returned to the reception area, where he again confronted the patient. The DVA initiated an investigation of the incident, dur- ing which Mr. Rodriguez was temporarily relieved of his supervisory responsibilities in the Patient Advocate’s Of- fice. During his suspension, Mr. Rodriguez contacted Car- rie Adams, one of his subordinates, and asked her to modify the witness statement she had submitted regarding Mr. Rodriguez’s confrontation with the patient. The DVA investigation was directed to allegations of verbal abuse, a code of conduct violation, and lack of candor by Mr. Rodriguez in connection with the March 13, 2018, incident. As part of the investigation, Mr. Rodriguez sub- mitted a voluntary witness statement. He was later given an opportunity to amend that statement but declined to do so. Case: 19-2025 Document: 58 Page: 3 Filed: 08/12/2021

RODRIGUEZ v. DVA 3

The DVA investigator made a series of findings. First, he found that Mr. Rodriguez engaged in patient abuse by yelling and using profanity directed at the patient and leaning over an office desk toward the patient in a threat- ening manner. Second, he found that Mr. Rodriguez vio- lated the DVA Code of Conduct through his disruptive behavior with the patient and with the police officers who were summoned to deal with the incident. In particular, the investigator found that Mr. Rodriguez failed to follow the lead officer’s instruction to return to his office, that the police had to escort Mr. Rodriguez to his office, and that Mr. Rodriguez returned to the reception area in order to re- engage with the patient. Third, the investigator found un- substantiated the allegation that Mr. Rodriguez had at- tempted to coerce one of the police officers into changing his account of the incident. Fourth, the investigator found substantiated the allegation that Mr. Rodriguez had at- tempted to coerce Ms. Adams into changing her account of the incident. Specifically, the investigator found that Mr. Rodriguez had made statements to Ms. Adams that left her in fear of retaliation if she did not change her testimony. Fifth, the investigator found that Mr. Rodriguez had dis- played a lack of candor in his written and verbal accounts of the incident and in denying that he had made the state- ments reported by Ms. Adams, including the statement that no harm would come to her if she helped him. The investigator consulted the table of penalties in the DVA handbook and concluded that in light of the nature of the offenses and the presence of aggravating factors, the appropriate penalty was removal. The investigator identi- fied the following aggravating factors: (1) Mr. Rodriguez was a supervisor; (2) his position as an advocate for pa- tients was a sensitive one, and his conduct had the effect of compromising the trust associated with that position; (3) he had previously been disciplined for job-related miscon- duct; (4) he was a member of the Director’s Office and was responsible for ensuring that his conduct was beyond Case: 19-2025 Document: 58 Page: 4 Filed: 08/12/2021

reproach; and (5) he was given two opportunities during the incident to de-escalate the situation but failed to do so. On June 18, 2018, Teresa E. Kumar, the Associate Di- rector of Patient Services at the Bay Pines facility, pro- vided Mr. Rodriguez with a Notice of Proposed Removal based on three charges: (1) disruptive behavior toward a veteran patient; (2) conduct unbecoming a federal supervi- sor, consisting of his attempt to influence Ms. Adams’s tes- timony regarding the incident; and (3) lack of candor, based on the fact that Mr. Rodriguez’s account of the altercation deviated substantially from the accounts of the other wit- nesses to the incident. Ms. Kumar stated in the Notice of Proposed Removal that she had determined that Mr. Rodriguez’s conduct war- ranted removal “because the Agency cannot tolerate abu- sive conduct toward any patient and not only were you inappropriate with a Veteran patient but after others in- tervened to de-escalate the conflict you escalated it a sec- ond time.” J.A. 38. She added that there was a substantial nexus between Mr. Rodriguez’s misconduct and his job re- sponsibilities as an advocate for veterans. In addition, she noted that in his role as a supervisor Mr. Rodriguez was expected “to model the highest level of professional con- duct” and that as a member of the Director’s Office staff he was “held to even a higher standard of proper conduct and professionalism.” Id. Finally, she noted that in December 2017, Mr. Rodriguez had been disciplined for a separate vi- olation in connection with his employment. On August 24, 2018, after Mr. Rodriguez was given an opportunity to reply to the Notice of Proposed Removal, Su- zanne M. Klinker, the Director of the DVA’s Bay Pines Healthcare System, issued a decision removing Mr. Rodri- guez effective August 30, 2018. Ms. Klinker sustained all three charges against Mr. Rodriguez, finding that they were all “supported by substantial evidence.” J.A. 263. She added that in making her decision she had “reviewed the Case: 19-2025 Document: 58 Page: 5 Filed: 08/12/2021

RODRIGUEZ v. DVA 5

reasons and analysis the proposing official provided in par- agraph 2 of the Notice of Proposed Removal” regarding the justifications for the level of discipline set forth in the pro- posed removal, and that she “agree[d] with” and “adopt[ed]” the reasoning of the proposing official in reach- ing her decision that Mr. Rodriguez should be removed. Id. Mr. Rodriguez appealed his removal to the Merit Sys- tems Protection Board. Following a hearing in March 2019, the administrative judge who was assigned to the case upheld the removal action. The administrative judge stated that in order to sustain an adverse decision before the Board under 38 U.S.C. §

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